Reception

Reviews of Hotel Da Carlos

3 out of 5
Hotel Da Carlos
Via Nuova Per Pisa 5901, S.Maria del Giudice, Lucca, LU

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 153 reviews" "
Rating 8 - Good. 60 out of 153 reviews" "
Rating 6 - Okay. 13 out of 153 reviews" "
Rating 4 - Poor. 1 out of 153 reviews" "
Rating 2 - Terrible. 2 out of 153 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location between Lucca and Pisa. Local family restaurants nearby serving quality and good value Italian food.
Stayed 4 nights in Sep 2019
Response from carlos on 2 Oct 2019
Grazie mille!!!

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found this hotel as a great place to stay when traveling to Piza or Lucca. Comfortable place to come back after a long day sightseeing and the food was very good. I would go back.
Stayed 2 nights in Oct 2018
Response from Edo on 6 Nov 2018
we are very very pleased your beautiful review , for us it is very important that our customers share their experiences, and especially thank you for having described so well our hotel Thank you infinitely and we hope to see you again in Lucca Greetings Eduardo - Hotel Da Carlos

10/10 Excellent

Maureen, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quiet hotel
A lovely, comfortable, clean, small hotel between Lucca and Pisa with parking and a lift (for us old timers who struggle with luggage.) The hosts were very hospitable and wonderful! The restaurant at the site was wonderful in the evenings--delicious and very reasonably priced. The house wine was great. Among the dishes we ate were risotto, meat-filled ravioli Tuscan style, a substantial appetizer of mussels and clams, linguini with lobster, spaghetti carbonara, and spaghetti ala frutte de mari. All were wonderful, not to mention good pana cotta, creme brûlée, and tiramisu. I would love to return again!
Stayed 3 nights in Nov 2017
Response from Carlos on 16 Nov 2017
grazie mille Carlos

10/10 Excellent

Lisa, Kansas City, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location between Pisa and Lucca
We arrived late but the proprieters waited for us. The room was clean and comfortable. The breakfast in the morning was perfect. We did not plan to visit Lucca but were encouraged to check it out. It was lovely and one of our favorite stops on our trip. Lovely city!
Stayed 1 night in Oct 2017
Response from Carlos on 16 Nov 2017
grazie mille Lisa!!! Carlos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff friendly. nice room. good location for both Lucca and Pisa
Stayed 2 nights in Oct 2017
Response from Carlos on 14 Nov 2017
Grazie mille Carlos

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small Family run hotel
We have stayed at this hotel on various occasions over the past 3 years and have always been really pleased. The hotel is the perfect base from which to explore this part of Tuscany or as a staging post following a late arrival / early departure flight from Pisa. It is situated virtually midway between Pisa and Lucca (about 15 minutes to both) and very easy to find especially from Pisa airport (see hotel web site) A family run hotel with ample free parking, the staff are always welcoming, polite and very helpful for ideas of places to visit, many off the beaten track and away from the normal tourist haunts – delightful. The rooms we have had over the years have all been very airy and clean with TV, Wi-Fi and air conditioning. The bathrooms are functional and clean with good showers, fresh towels are always available if required. In our last room opening the doors onto our veranda gave us an excellent view over the mountains and although the hotel is situated on a fairly busy road only minimal noise could be heard. Breakfast is always excellent with a choice of the usual meat, cheeses, bread, croissants, local cakes, yogurts and fresh fruit. Coffee, tea, fruit juices or fresh chilled water is also available. The staff are always very cheerful at breakfast and can’t do enough for you. The breakfast table is always kept topped up and coffee refilled if required, it really sets you up for the day. The hotel restaurant is very popular with great freshly prepared food.
Stayed 1 night in Aug 2017
Response from Carlos on 9 Sept 2017
Dear Guests, it has been a pleasure for us to meet you and to read such a great review! We hope you could come back soon, Best regards Hotel Da Carlos

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Pisa just 15 minute drive
Stayed 2 nights in Jul 2017
Response from Carlos on 12 Aug 2017
Grazie mille!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent roadside hotel/restuarant
Stayed one night in January at this small, family-run roadside hotel/restaurant between Pisa and Lucca. Short drive to either one from here. Parking out front. We were the only hotel guests that night. Room/bathroom entirely satisfactory, easily meeting 3-star standards. Restaurant is named "Skipper" and emphasizes seafood, but has a full, diverse, and typical Italian menu. Very popular with locals and was rapidly filled the night we were there. Dinner was excellent. Simple breakfast, but fully adequate with prosciutto, cheese, usual cornetti, rolls, juices, coffee, etc. Owner is congenial and helpful. Would definitely stay and eat here again.

10/10 Excellent

Nicolas, Stamford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
We had a nice stay in the Hotel Da Carlos. The hotel room was nice and clean. Hotel is conveniently located close to Pisa, Lucca (one hour from Florence). Hotel management was also very nice and helpful.
Response from Carlos on 1 Aug 2016
Grazie mille!!!!

10/10 Excellent

Anthony, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent escape just outside Pisa
Lovely friendly helpful staff, great traditional accommodation and excellent food at attached restaurant
Response from Carlos on 13 Jul 2016
Dear Anthony Thank you so much for your review we are very happy to read your beautiful words we hope to see you again in Lucca. Best regards eduardo - Hotel Da Carlos

8/10 Good

Maksim, Tallinn

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight hotel
The room itself was clean but quite small and smelled a bit like old and it was a bit cold. The best thing about this hotel it is restaurant with good choice of food and drinks. We liked the atmosphere, very typical italian restaurant which got used to. The rest is just on average level. Suitable for one overnight.
Response from Carlos on 9 Jul 2016
Dear customer thank you so much for your review for us is very important to every judgment. We hope to see you again in Lucca Best regards Carlos

10/10 Excellent

Carlo, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
I found the hotel to be far better than I was expecting, the rooms were very clean and the shower was spot on. Im very pleased to have stayed there. The staff were friendly and more than happy to help us Over all I would defiantly recommend this hotel to everyone. Loads of free parking as well

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a quiet location
This hotel is a gem and the restaurant was excellent. A great night's stay for me.

10/10 Excellent

vasilis, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent for the price etc.
Delightful! Hard bed, but small problem. Ate breakfast on the patio, and was served proscuto and cheese and delicious coffee, and served ourselves from the breakfast buffet. Wi fi worked!!! first reliable in Italy region.... overall terrific value.

10/10 Excellent

Gabriel, Montreal. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!!!!
This was a last minute reservation. We had to stay in the Pisa area due to a delayed flight. The staff was great, so was the room. Amazing restaurant in the hotel, not expensive and authentic Italian cuisine. Breakfast was included as well. VERY satisfied, would go back!

6/10 Okay

arnie, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, moderately priced hotel. Nice people.
Nice hotel and good sized rooms. The people were very friendly and offered us travel suggestions.

10/10 Excellent

Dev, Nottingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very homely hotel in a very nice location.
The hotel is in a very good location if you want to stay away from the centre of Pisa. We wanted to visit the countryside and hired a car and the hotel's location was perfect to travel to nearby Tuscan towns and villages. We had booked for 8 nights stay. The breakfast was very decent and very filling. The place felt very homely. Unfortunately, we had just spent two nights in the hotel when my wife's father passed away and we had to cut short our holiday. The hotel staff were very helpful, helping us to use print our boarding pass for the next available flight back to the UK. I will definitely go back to this place and I look forward to dining in their restaurant. We tried the restaurant just a couple of minutes down the road and we were very impressed with their food and their local wine. If the standard at that restaurant is anything to go by, I can only imagine that the food Hotel Da Carlos will be equally as good if not better. All in all, I will return back to this hotel and would highly recommend it to friends and family.

6/10 Okay

Lorri, Southern Italy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Was fine for the price
Hotel was quaint-a little worn-breakfast was wonderful--beds were very hard and shower flooded the bathroom--staff speaks very little English but was in a nice enough area-

10/10 Excellent

Liz, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly family run hotel
There is a friendly local atmosphere about the Hotel Da Carlos and the owners go out of their way to make you feel welcome. Clean bedroom with balcony, fridge,sat tv and wireless internet. Very good continental breakfast and the best coffee in the area.

10/10 Excellent

escargot, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel ideal for visiting Lucca and Pisa
A lovely family run hotel ideally placed between Lucca and Pisa., The staff ate friendly but not Intruisive.

10/10 Excellent

Rusto, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Rural Charm
We had a great time at the hotel. We wished we had not wasted time in Florence and Pisa, (very touristy). There is much to see in Lucca and we didn't have time to explore. We loved the room but the best was the personal care of those attending to us. The best part was eating the complimentary breakfast. Homemade croissants, fresh pastries, fresh prosciutto and cheeses. Personalized coffee of any type made to perfection. Owner loves to serve. What a great stay. Downside was a firm bed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with great central location and views
loved the breakfast...smelling the fresh bread baking every morning...and fresh coffee by the cup! Could not have stayed anywhere more perfect!

10/10 Excellent

Kim, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Family Run Hotel
We have just returned from a seven day stay at Hotel Da Carlos. The hotel was well positioned with easy access to Pisa and Lucca. We had a room with a balcony which had stunning views. Although the hotel was located on a fairly busy road, our room was at the side, so noise was not overly intrusive and completely blocked with windows and shutters closed. We ate in the restaurant twice, the 2nd time on Saturday evening, when it was very busy with people arriving after 10pm and still being served! The food was very good, but prices were a little more than in Lucca. House wine was cheap but a good choice wherever we ate. What made our stay extra special by the owner, who went out of his way to make sure we enjoyed our time in Tuscany, recommending the best places to visit and drawing maps of how to get there. He even prepared an earlier breakfast for us on the day we left, so that we got to the airport on time – with advice on the best route to take. Exceptional service and highly recommended!

10/10 Excellent

Jonathan, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Views and Friendly Staff
We went to Italy for the first time and stayed at the hotel da carlos near Lucca. The hotel was very clean and comfortable and there is a nice restaurant located next door which was very good. The staff were incredibly friendly and accommodating throughout our 5 day stay and went out if their way to help us get the most from the beautiful area. The Hotel is served by local buses every hour or two which link to Lucca or Pisa so you wouldn't necessarily need to hire a car although it may make the trip easier.

8/10 Good

David, Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Retreat
This is a pleasant hotel half way between Pisa and Lucca and makes a good base for touring, especially if you have your own car. The staff were helpful but had limited English (but still much better than my Italian) which could have been an issue if we had had any problems, but we did not. We were given ideas for visits and when a vending machine appeared near our room were asked if it was causing a problem-it did not.

8/10 Good

steve, wimborne

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good base for Lucca and Pisa
Generally a nice hotel but restuarant staff need a better attitude

8/10 Good

steve, wimborne

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good base for Lucca and Pisa
Generally a nice hotel but restuarant staff need a better attitude

10/10 Excellent

Terry, Shropshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcoming and friendly family hotel
A modest and unassuming hotel about 7km from Lucca. When we arrived, we were at first a bit concerned that it was right on the main Pisa-Lucca road, but we never noticed any road noise - the room was well protected with double glazing as well as traditional Tuscan shutters. And it proved a very good location for exploring the surrounding area. We immediately felt welcome - the family and their staff were as friendly and helpful as could be. Several of them spoke passable English, though my efforts in broken Italian were received with good humour. The room was spotless, spacious and the bed huge and comfortable. The en-suite shower room also spotless and very adequate. We ate in the restaurant several times in the week and found the food excellent, though not cheap (but we didn't find much that was cheap in Italy!) A tip - the Italian menu had dishes that weren't included in the English translation, so ask for help if you want something different. A lot of locals seemed to eat there, which is always a good sign. A generous continental breakfast, though you won't get the Full English - wrong kind of hotel for that. A really enjoyable stay and we would have no hesitation in going back.

10/10 Excellent

Terry, Portishead UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with central position
Good hotel in a central position for our holiday, friendly staff, good food, clean room.

10/10 Excellent

Christine, Australia

Liked: Cleanliness, staff & service
Qaint true Italian experience
Good position for us. Authentic Italian experience. Although the people running hotel had very liitle English they tried exceptionally well to assist and accommodate us.

10/10 Excellent

PPMonty, South UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Nice People
A nice stay at the hotel, its good value and the staff were friendly and really helpful . We had some great suggestions for visits and had a very nice time there. Its a great location if like us you want to visit some of the Tuscany top 10 ! Pisa was good and the tower just has to be seen although we didn't venture far into the city. Lucca is delightful with several attractions such as the city wall and the Duomo and I'd recommend the Pfanner Palace. Florence is an hour or so up the highway but we were a little disappointed on our visit but maybe it was just too hot and crowded ! A couple of places I'd also recommend are Volterra and San Gimignano. These are both walled hill top towns and are very beautiful with fantastic views. Definitely worth the drive which is a pleasure in itself through some fantastic scenery.

8/10 Good

SS, USA

Liked: Cleanliness, staff & service, room comfort
Conveniently located if you have a car
Stayed there 4 nights. If you travel by car, it's conveniently located between Pisa and Lucca - about 6 miles to each city. Our room (#115) was big enough for 3 adults with an enormous balcony. Good breakfast. Basic solid hotel in the rural area. If you want to avoid crowd but at same time to be close enough to the area's main attractions, this will be a good choice, but you need to have a car! Served our needs completely.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious old style family run Hotel
After a long journey this Hotel was a haven if loveliness with wonderful helpful staff, great atmosphere, lovely paintings who were marvellous about accommodating our two dogs. The Hotel was impeccably clean, the attached restaurant supplied us with memorable and delicious diviner, the breakfast was also superb, with lovely cakes as well as the usual continental breakfast. We would recommend this Hotel highly.

8/10 Good

Marygrace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient to lucca and pisa
management very friendly, generous with advice and knowledgeable about the surrounding towns.

10/10 Excellent

EssexTel, Wickford, Essex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a great location
We stayed at the Hotel Da Carlos for a week in September,2012. The Hotel was easy to find and were warmly welcomed by Carlos. Our room was quite spacious, with a small but immaculately clean bathroom. We also had a small balcony overlooking the beautiful countryside. The restaurant "Skipper" attached to, but not owned by Carlos served excellent local food from a fairly limited meat menu, although there was plenty of seafood on offer. There was an extensive wine list, but we were happy to drink the House wine at €4.50 for a half-litre carafe. Carlos was very friendly, spoke really good English (as did most of the staff), and gave good advice about places to visit and even an alternative restaurant when the Skipper was closed on Monday night. He even drew a map of how to get there. There are many places to visit near the hotel, but when you get tired (!) of Lucca, Pisa and Florence etc head for the hills and go to Grotta del Vento (wind cave) in the Garfagnano valley and Ponta del Diabolo (Devil's Bridge) - Stunning scenery. The only downside to our room was the very firm mattress and pillows, although some people might prefer that. Well recommended.

10/10 Excellent

Pat F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stopover
Very comfortable and convenient hotel close to both Pisa and lucca which also had a very good restaurant on site. Would reccomend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
This is a little gem. Only 2 miles to Lucca and 3 miles to the Leaning tower. The staff were brilliant and could not do enough to make our stay great. I would recommend this hotel to anyone

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the main road, but excellent restaurant
We stayed for 2 nights as part of a driving holiday. Located on a busy road, but only 10 mins from both Pisa and the beautiful town of Lucca. Nice room with balcony and new bathroom. Nice breakfast and friendly staff. The hotel built into the hotel, whilst not part of the hotel itself, was fantastic serving local fish and pasta dishes.

8/10 Good

Marghani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little place. You must drive to it in order to to see the Leaning tower of Pisa. Nice and personalised service. Will use it again if I travel to the areain the future.

10/10 Excellent

Andrew, El Granada Ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Da Carlos
Great location. Middle of Toscany. Easy access to other points of interest. Just a few km from Lucca. Good restaurant, Good breakfast. Good group of people. Clean comfortable rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

William, Palm Springs, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in great location
This hotel was just outside of Lucca. The room was nice and roomy. We had a great meal in the restaurant and a good breakfast the next morning. There was no problem with English. All in all a great stay.

8/10 Good

H, Stoke on Trent

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location in the hills between Lucca and Pisa
This hotel is ideally situated to give easy access to Tuscany including Pisa, Florence and the coast while keeping away from the populated areeas. Bieng in the hills it is also cooler in the evenings. The food was good and the staff helpful. In this area not too much English is spoken and big shopping areasare a bit away so a car really is essential.

8/10 Good

Stefano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è situata in un paesaggio collinare molto vicina a due grossi centri come Lucca e Pisa ed è facilmente raggiungibile. Personale molto gentile e sempre disponibile, cura attenta nella pulizia e nell'ordine della camera ogni giorno. Ho visto hotel 3 stelle ben peggiori di questo
Stayed 2 nights in Jun 2022
Response from carlos on 21 Jun 2022
grazie mille Stefano Carlos

8/10 Good

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Carlos on 21 Jun 2022
grazie mille Simone Carlos

10/10 Excellent

Docali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Carlos on 12 Oct 2021
grazie mille !!!

8/10 Good

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sympa, chambre spacieuse avec grand lit. Bon petit déjeuner copieux Restaurant très bien : bon repas à prix abordable
Stayed 1 night in Oct 2021
Response from Carlos on 5 Oct 2021
Grazie mille Maryse !!!! Carlos

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from carlos on 24 Jul 2021
grazie mille !!!!

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020
Response from Carlos on 29 Sept 2020
grazie mille Carlos

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel carino ma...
Hotel molto carino. Stanza curata, con arredamento bello e bagno ristrutturato (doccia sopra la media) ma con qualche caduta sui particolari. Pulizia complessivamente molto buona, ma con qualche dimenticanza. Colazione buona e abbondante. Il ristorante interno non è all'altezza dell'hotel. Servizio e organizzazione da rivedere a più livelli (servizio ai tavoli, check in e check out...)
Stayed 1 night in Aug 2020
Response from carlos on 29 Sept 2020
grazie mille !!!! ci terro di conta saluti Carlos