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Tru by Hilton Lubbock Southwest

2.5 star property
Travelers create lasting memories playing billiards or relaxing by the outdoor pool at this vibrant hotel near Texas Tech University

Choose dates to view prices

Tru by Hilton Lubbock Southwest, in the heart of Lubbock, offers a lively base for visitors. Guests grab to-go breakfast, cool off in the outdoor pool, or challenge friends to billiards. The attentive staff and free self-parking consistently impress travelers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$149
includes taxes & fees
7 June - 8 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Self-parking fee: USD 5.40 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Tru by Hilton Lubbock Southwest have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tru by Hilton Lubbock Southwest?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Lubbock Southwest on 7 Jun 2026 start from NZ$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Lubbock Southwest pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Lubbock Southwest?

Self-parking is available for USD 5.40 per day.

What time is check-in at Tru by Hilton Lubbock Southwest?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tru by Hilton Lubbock Southwest?

Checkout is at noon.

Where is Tru by Hilton Lubbock Southwest located?

Situated near the airport, this hotel is 0.8 mi (1.2 km) from Water Rampage and within 3 miles (5 km) of Ballet Lubbock and West End Center. South Plains Mall and Lubbock Premiere Cinema are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great hotel, great joyed our stay. Rooms were clean and location was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Easy check-in. Great room. Good breakfast. Easy check out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tasha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Cailee

Liked: Staff & service
Disliked: Cleanliness
The floors in my room weren’t very clean, there were stains on both comforters, and the shower drain was dirty. When I alerted the staff to these issues they said they would take care of it which was great!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Katherine

Liked: Amenities, property conditions & facilities
Friendly and courteous staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
Beautiful room. Very clean. Well maintained. Excellent continental breakfast. I would definitely recommend and stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff, will visit again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff, will visit again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paula Ann

Liked: Cleanliness, staff & service, amenities
Kaden was very nice and check-in was flawless.
Stayed 1 night in Dec 2025
Verified

8/10 Good

James w

Liked: Cleanliness, staff & service, amenities
Room was good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, comfortable, and nice. Enjoyed my stay very much.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yujun

Very clean and nice geth
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for business. Lots of food options nearby and close to highway access. Great, new property for the price.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. The breakfast was really good.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean and comfortable room.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Terry

Room was clean and staff very nice.. pillows could be more comfortable they were sort of flat but it was a nice stay .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect. We had everything we needed and the beds werw comfy for a quick overnight stay. The evening staff were excellent and very welcoming. Would highly recommend
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, kinda small but clean. The hotel was clean overall. Staff was friendly. They now charge $3.99 per night for parking, that's not really a thing in Lubbock, TX. Hell, there stupid parking pass to hang on your mirror probably cost them half of that...
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here multiple times and always clean and well kept property .
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best

Fast clean good breakfast rooms very clean smelled so good
Stayed 1 night in Sep 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Did not eat the breakfast. Room temp was comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
I liked the room. It was modern, it was clean, the bed was nice and pillows were soft. I enjoyed some oatmeal with brown sugar and pancake syrup, a pancake, 1/2 blueberry muffin, a small omlet and 1/2 swrving of bacon. Tasty, fresh, and warm.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Brandyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful room was clean and inviting food was decent!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sulekha

Liked: Staff & service, amenities, property conditions & facilities
Very pleasant staff, substantial breakfast. The room was very clean and we had a nice stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay for one night was quite enjoyable. The area was quiet and the room was very clean. It was compact but nicely done
Stayed 1 night in Jul 2025