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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel with free breakfast, near Texas Tech University
your current months are May, 2024 and June, 2024.
May 2024
June 2024

SureStay Plus Hotel by Best Western Lubbock Medical Center

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

Lobby
Outdoor pool
Exterior
Desk, laptop workspace, free rollaway beds, WiFi
Lobby

Overview of SureStay Plus Hotel by Best Western Lubbock Medical Center

Reviews
7.2

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • GymGymGym

Check out the area

Map
3901 19th Street, Lubbock, TX, 79410
  • Popular LocationCovenant Lakeside Hospital6 min walk
  • Popular LocationTexas Tech University3 min drive
  • Popular LocationUniversity Medical Center3 min drive
  • AirportLubbock, TX (LBB-Preston Smith Intl.)13 min drive
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Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Sofa bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Private bathroom
Shower/bath combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Lubbock

Located in Lubbock, SureStay Plus Hotel by Best Western Lubbock Medical Center is in the city centre. National Ranching Heritage Center and Museum of Texas Tech University are cultural highlights, and some of the area's activities can be experienced at Rawls Course and McPherson Cellars Winery. Joyland Amusement Park and Water Rampage are also worth visiting.

What's nearby

  • Covenant Lakeside Hospital - 6 min walk
  • United Spirit Arena - 18 min walk
  • Jones AT&T Stadium - 3 min drive
  • Texas Tech University - 3 min drive
  • University Medical Center - 3 min drive

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 13 min drive

Restaurants

  • McDonald's - 3 min drive
  • Sonic Drive-In - 3 min drive
  • Rosa's Café & Tortilla Factory - 3 min drive
  • J&M Bar-b-q - 2 min drive
  • Arandas Taqueria - 2 min drive

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

Hotel near Texas Tech University
You can look forward to free continental breakfast, a terrace and laundry facilities at SureStay Plus Hotel by Best Western Lubbock Medical Center. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a gym.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, ATM/banking services and smoke-free property
  • 2 meeting rooms, a vending machine and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff and location
Room features
All 112 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as desk chairs and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with spring water baths and hydromassage showers
  • 50-inch TVs with satellite channels
  • Separate sitting areas, free extra beds and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • 1,636 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels

Entertainment

  • 50-inch TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15, per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 80 lb per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at SureStay Plus Hotel by Best Western Lubbock Medical Center?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Lubbock Medical Center on 1 May 2024 start from NZ$111.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Lubbock Medical Center pet-friendly?

Yes, this property allows pets with a maximum weight of up to 80 lb per pet. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in start time: 4:00 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Lubbock Medical Center located?

Located in the heart of Lubbock, this hotel is within 1 mi (2 km) of Covenant Lakeside Hospital and Texas Tech University. Maxey Park and United Spirit Arena are also within 1 mile (2 km).

SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 303 out of 1000 reviews" "
Rating 8 - Good. 285 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 129 out of 1000 reviews" "
Rating 2 - Terrible. 114 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hosea

Travelled with family and small children
Disliked: Property conditions & facilities
Hallway needs vacuuming Front desk lady mean
Stayed 1 night in Apr 2024

6/10 Okay

Leigh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs updating
Stayed 2 nights in Apr 2024

8/10 Good

Andrey, North Potomac

Liked: Cleanliness, amenities, property conditions & facilities
Overall, it's a very good hotel, but ... When you enter the property, you will be greeted with a big poster with all kinds of warnings about COVID, keeping distance etc. The lady at the front desk was coughing really bad into her hand. She took my driver's license and the credit card and issued the room key, all without using hand sanitizer or anything. Could you please read your own poster about all the things you're asking your guests to follow? The remarks about the pool are also correct, please drain it for the season. Not only the view will be less horrific, but this will save your pool too. The rest was good: spacious clean room, good parking, close to everything, nice hotel manager (the other one, not the lady at the front desk). The setup with the microwave and the second sink was almost like a kitchenette.
Stayed 1 night in Mar 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I know it's not pool season yet. Either run the filter or drain it. It was awful! Lady at the front desk was super helpful and friendly!
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms, affordable and good for the price. It’s not a luxury hotel but it’s a good, clean budget option.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The property is a bit run down. The pools are brown and gross. Room is not the cleanest but I’m just staying one night - passing through. So, the price was right. Staff was efficient and nice.
Stayed 1 night in Mar 2024

2/10 Terrible

Dallas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated doesnt smell very clean poor cleaning.. loud noises in hallway doors slamming throuout the night, mounting hardware for there products are falling off the walls.. there king suite is a handicap room, breakfast no good and i couldnt get a refund for the second night so i stayed 2 nights.
Stayed 2 nights in Mar 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price.
Stayed 1 night in Mar 2024

8/10 Good

Chad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good for a free breakfast. Rooms were nice and clean. Bed was good (not as nice as mine at home). Staff was friendly and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Oscar

Stayed 1 night in Mar 2024