Pet Friendly Hotels & Resorts in Lower Village from NZ$192

"Room was very nice. Love the location. Quite. Food and drinks excellent."

"Great place "

"Pros: valet team was great. Great location. Pretty lobby Cons: very loud, super small (deceptively small) rooms, water temp inconsistent, housekeeping entered room without knocking 1 hour before check-out (with do not disturb sign on), small bathroom; can barely move in the room "

"The rooms were clean and comfortable. The staff was very friendly and accommodating. The valet staff was especially friendly "

"Clean room, close to beach, excellent staff"

"This place was out of control. The poor staff was overwhelmed and had little control or insight over the place, which led to poor service. "

"We stayed over spring break and expected a luxury experience given the price and brand, but the stay was inconsistent. The room had multiple maintenance issues: discolored tile near the toilet, worn mirror trim, a toilet handle that did not flush properly, and a lamp that did not work. The seating area near the door was also cramped and poorly arranged. Housekeeping was unreliable. One day the room was not serviced until mid-afternoon, requiring us to wait. Another day it was not serviced at all, leaving us without toilet paper, towels, or toiletries until we followed up. Communication was also an issue. We called the hotel multiple times at different hours and received no answer, which meant walking to the lobby to resolve problems. Some amenities did not meet expectations. The bluffs path was closed but not disclosed. The kayaks were dated, and the beach had noticeable tar and debris. The on-site market had limited drinks and snacks. Costs added up quickly. Valet is mandatory at $75 per night with no self-parking, plus a $60/day resort fee regardless of use. The location is beautiful, and the valet staff were excellent, but overall the experience did not match the price."