Book a Lowell Cottage

"Terrible experience. They canceled my 2 room reservation. Then only had 1 room left that i could book. They charged me more for that changed room than my price was for 2 rooms. Then they charged me twice. Staff was extremely rude and very standoffish. Not willing to answer simple questions concerningthem double charging me. Room was dirty. Food wrappers, hair, no toilet paper. The pool was ok, hot tub was not hot. All in all I'd never stay here again. I'd never suggest this place to my worst enemy. Terrible experience "

"Everything is great. I will come back. The breakfast and the whole setup was great."

"Great hotel but, for the price, the beds weren’t very comfy, the pillows were super flat and it was pretty loud. Staff were all great, especially in the bar. Beautiful view!"

"Nice staff. Common area was also clean. Easy parking situation."

"Great balcony and location - roof top bar is nice"

"Kind, accommodating, clean and well-located!"

"Dirty curtains "

"Only thing I ain’t like was having to get pool towels from the front desk. Because I didn’t know! We got in the water and had to walk to the front desk wet and cold to get towels. Other than that. GREAT HOTEL IM STAYING HERE EVERY TIME IM IN GRAND RAPIDS.. ROOMS WAS CLEAN AND NICE. THEY GOT ONE OF THE BEST SHOWER HEADS I EVER SEEN WITH UNLIMITED HOT WATER.OMG WE SLEPT LIKE BABIES. HOTEL WAS SO QUIET AND COMFORTABLE. LOCATED BY EVERY STORE AND RESTAURANT YOU CAN THINK OF. WORTH THE MONEY."

"Staff all very friendly. Breakfast and early snacks good. Everything was very clean. Just that the 2 queen suite lacked some things that for the price would have expected a little more. Small bathroom for a suite, no amenities. No extras , not even a pen/paper, Kleenex or maybe a sink at the coffee bar, small fridge. Maybe kinda picking but for over $700 for three nights. Think because free booze and snacks at night satisfies most people."