Lotem Holidays from NZ$2,342

Shower head didn't work properly when we came in

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.

Comfortable beds, prime and Central location, one of the nicer casinos.

Very clean and the staff was amazing

Overall was clean and great rooms but was giving the running around when checking in tried to pay resort fees with cash and was declined. The registration girl had to keep going to Manger and calling instead of them to come help i felt unwelcomed at this point. The girl was very patient but they need more management that care about customer service. I had to put it on my card after and they also wanted to decline the food credits I received when booking the package. It was too much back and forth that could of been avoided and was told we had a vip stay but lies didn't apply to me only.At this point i was over it and will not come back here.