Dear Lonnie, We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,

Dear Jaime,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,

Dear Wendie, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,

Dear Timothy,Thank you for your comments. We are sorry to learn that our normal high standards of guest care and service were not delivered to you during your stay. Please accept my apologies for this situation. We will ensure that your thoughts are shared within the team as a reminder that we must deliver on each and every guest’s expectations that visit the hotel. We thank you for your comments and hope that you will give us another opportunity to host you and amend your latest views.Sincerely,

Dear Fernando, How wonderful to receive such a kind review. I'd like to thank you for your wonderful rating of your recent vacation and to the services provided during your recent stay. I have passed on your kind words to the team who always try their best to meet our guests’ expectations. Hope to see you soon! Kind regards,

Dear Daniel,Thank you for your review. For us, knowing all the aspects that determine all of our guest’s satisfaction is of high importance, since it allows us to recognize our strengths, as well as all the areas of opportunity that we have to continue offering to the high quality service that distinguishes us. Likewise, we appreciate all the feedback you provide us, and we will give the corresponding internal follow-up. Soon we will be carrying out a total remodeling of the hotel that we are sure will be to your liking, we very much look forward to welcoming you back soon again and to continue to meet your expectations.Cordially,

Dear Lynne, Thank you for your review. For us, knowing all the aspects that determine all of our guest’s satisfaction is of high importance, since it allows us to recognize our strengths, as well as all the areas of opportunity that we have to continue offering to the high quality service that distinguishes us. Likewise, we appreciate all the feedback you provide us, and we will give the corresponding internal follow-up. Soon we will be carrying out a total remodeling of the hotel that we are sure will be to your liking, we very much look forward to welcoming you back soon again and to continue to meet your expectations.Cordially,

Dear Scott A, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Tracy, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Lynne, Thank you very much for your review and for taking the time to share such warm and caring words towards the members of the team with the community. We are all incredibly happy to know you enjoyed lovely and joyful interactions with our team who always strives to deliver lasting memories for our guests. We sincerely look forward to your return.Best regards,

Dear Jesse, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,

Dear Simon, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Karen,Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Maria L, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,

Dear Debra A,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,

Dear Luis A, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Nicole, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Tatiana T,Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Heidi,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

Dear Cassandra,Thank you very much for your lovely review. I am delighted to know that you enjoyed our sister hotels. I am glad to know that you had a lovely time with us and that you very much enjoyed the location, the food, the view and especially the service that you received from our team members. We truly look forward to your return and to continue to exceed your expectations. Warm regards,

Dear Carol L, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

Dear Joanne, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Heather, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Eliseth,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

Dear Katrina M, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,

Dear Elna M, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

Dear Howard, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Crystal, Thank you for taking the time to review your stay. We are genuinely sorry to read your review, and it deeply concerns us as the safety and well-being of all our guests are our top priority. When it comes to alcohol consumption, abusing alcohol can lead to unwanted situations. We appreciate your comments and feedback regarding your experience. Best regards,

Dear Neerav, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Patricia, We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,

Dear Paul, Thank you very much for your comments regarding your stay. We are really sorry that your experience was so poor. We can assure you all of your comments have been passed on to our Head Chef and our Food and Beverage team to ensure that the hotel is constantly striving to achieve the highest level of satisfaction in our Food and Beverage areas. We hope you will give us another opportunity to amend your latest views.Sincerely,

Dear Stephanie, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

Dear Timothy,Thank you for your review. For us, knowing all the aspects that determine all of our guests satisfaction is of high importance, since it allows us to recognize our strengths, as well as all the areas of opportunity that we have to continue offering to the high quality service that distinguishes us. Likewise, we appreciate all the feedback you provide us and we will give the corresponding internal follow-up. We very much look forward to welcome you back soon again and to continue to meet your expectations. Cordially,

Dear Doris L, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Rebecca, First of all, thank you for letting us know about your concern, and we are sorry that you and your family members fell ill. We investigated the food and the beverages, and nothing indicates that something might have caused the illness. We also haven’t received any other reports of the same type from other guests at the Resort. Please feel assured that food safety is one of our main priorities, and we are committed to providing the highest quality and hygiene. We handle our food according to the highest health code standards. The Resort is affiliated with Hygiene programs, such as the Distinctive H certification and Preverisk, that conducts frequent inspections to ensure the highest standards of food safety and hygiene, and no irregularities have been found. Again, we are sorry for any inconveniences you may have experienced, and we hope that this information is helpful to you.Sincerely,

Dear Mark, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

Dear Carlos, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,

Dear Anthony,Thank you for taking the time to review your recent stay at Pueblo Bonito Los Cabos Beach Resort. We are so pleased you chose to stay with us and even happier to know you had an amazing time. We all look forward to seeing you again in the near future.

Dear Eugene, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Allison, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Kimberley, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Monica N, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Mario Alberto, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Ashley,Thank you for taking the time to post your review. We are pleased to know that there were some aspects of your stay which were to your satisfaction and the same time sadden to know that there were some you did not enjoy. Please allow me to apologize for the unusual lapse of service during your recent visit. As you might imagine, the feedback gained from our guests allows us to endeavor to strive for ways in which we can continuously improve the service and experience offered. Rest assured that your feedback will most definitely assist us in ensuring that we are consistently providing our guests with nothing less than the best.Sincerely,Customer Satisfaction Team

Dear Morgan, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Sabrina, Thank you very much for your preference, we hope to see you very soon.Best regards,

Dear Alfredo, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

Dear Jessica K, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,

Dear Gina, Thank you for sharing your experiences with the travel community. We strive to be the best and to make sure our guests enjoy coming back time and time again, so we certainly look forward to welcoming you back again for many more special moments in the future! Warmest regards,

Dear Preethi, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,