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"We stayed for 3nights. The first day of buffet breakfast we had…the food selections at the main lobby restaurant were suboptimal. The egg omelette tasted like it was a powder mix. Food Buffet presentation was poor. We had the privilege to go to The one at the 28th floor breakfast buffet based on the type of booking we had, the made to cook breakfast was better. We had booked this hotel before when it was still CRIMSON and everything was wonderful. Toilet tissue in the bathroom had no extra refill available to use even though we started with very minimal to use. The same with facial tissues available. It looks like this hotel is going through transition and looks understaffed I hope it gets better because I like the location. Thank you! "

"The king room was small, only one small chair. The bathroom was very small."

"Nice location, great staff service"

"Looking forward for our next stay. We will be back for sure; but nextime, it will be the lakeview. Thank you sooo much"

"The front office customer service and room services was excellent! The NEST provided and great ambiance and bartender Ariane was the best providing great drinks and funny jokes =)"

"The front desk staff and concierge are amazing and always helpful. The breakfast is beyond amazing with kind workers and fresh coffee always available. We had a small problem with the bathroom and the staff promptly moved us to another room. Great property. We would use them again."

"The view and breakfast was great but the rooms and "

"Staff is very helpful and friendly. They need a bathmat in the bathtub since it’s so high that there’s possibility to slide especially if there’s still soap lingering on it."

"It was alright. We were upgraded to room 822. The room was big but it was near the road so the noise bothered me. Bath towels didn't smell fresh. Breakfast was just okay."