Sorry for the inconvenience! You stayed in the heart of the Hollywood (in Los Angeles) at all locked, safe Historical 2 stars hotel's private room for 226usd for 2nights for 4 people which makes "28usd" per night for per person! We generally provide extra 2 towels and extra soaps for our guests unless we have temporary shortage. This is a historical hotel with AC system for cooling/heating as the most of the Californians prefer. Thank you for the contribution. Your input will be taken into consideration.

Sorry for the inconvenience! If you had read the information stated on our website before you come to our hotel, before even you booked us, that would respond your questions, such as; Deposit-Parking Fee etc... Thank you for your contribution.

Sorry for the inconvenience! Sir, we have surveillance cameras throughout the Hotel, in the back and front yards. Your getting out of your room, walking down the stairs and getting into that White Mercedes was captured in the cameras. You violated the personal space and threatened the receptionist for telling nothing but what cameras show. Thank you for your contribution.

Dear Kellye, Sorry for the inconvenience! - We always show the room (or even change the rooms) before (or even after) the payment, upon request. 201 is a great room. We actually have repeat guests for that room. -- Unfortunately, Homelessness is the biggest issue of Los Angeles and other Big cities. Being from a small city, you might not know the issues of big cities. However, Our hotel has a great Lock-SAFETY system which can only be Unlocked by the KeyCard we give only to our guests. The hotel has Cameras through out the hotel, in the parking lot and in the front for 24/7. Our support stuff is there for help but they may not be able to respond all your expectations; like homeless people outside the hotel. We are 2 star hotel. Unfortunately, we are not able to check the maturity level of all the guests we Check in to our hotel and if they are not mature and cooperative enough; when we warn them for loud noise, smoking etc.. Thank you for your contribution.

Dear Stephanie, very sorry for the inconvenience. The worst part is all can be easily fixable. I wish you told us all on the next day because most of what you mentioned can be easily fixable. Microwave - cleaning - towels can be provided upon request, right at the reception, as I told you when you checked in. Your input will certainly be considered.

Hello Justin! Sorry for the inconvenience. We knock the doors at 10:40am because we need everyone check out by 11am so that the cleaning starts. We have a narrow window for cleaning because the check in starts at 3pm. You probably made more noise than hotel staffs' knocking the doors so the guests called Police to the hotel and you wanted to check out the next day. As an adult, you should know more about how noise disturb others. We appreciate your input.

Dear Carla sorry for the inconvenience! some of our guests love our towels so much that they check out with them, therefore; time to time we are experiencing towel shortages. Sorry that you were at our hotel at one of those times. Thank you for your input.