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Reviews of Four Seasons Los Angeles at Beverly Hills

5 out of 5
Four Seasons Los Angeles at Beverly Hills
300 S Doheny Dr, Los Angeles, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 555 out of 700 reviews" "
Rating 8 - Good. 107 out of 700 reviews" "
Rating 6 - Okay. 18 out of 700 reviews" "
Rating 4 - Poor. 14 out of 700 reviews" "
Rating 2 - Terrible. 6 out of 700 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yan, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

8/10 Good

Azadeh

Travelled with family
Liked: Cleanliness, staff & service, amenities
One of the more dated Four Seasons I’ve stayed at. However, the staff were excellent and it was located in a lovely area.
Stayed 2 nights in Apr 2024
Response from Esther Oh Kostecky on 15 Apr 2024
Dear Azadeh,We appreciate your feedback and are glad to hear that you found our staff to be excellent and enjoyed our location. While we strive to maintain the highest standards of luxury and comfort, we understand that preferences vary. Rest assured, we continuously work on updating our facilities to ensure a modern and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more memorable stay

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and nice rooms
Stayed 2 nights in Mar 2024
Response from Esther Oh Kostecky on 9 Apr 2024
Dear Rachael,Thank you for kind words and positive review! We hope to welcome you back one day soon.

8/10 Good

Yan Hua

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Esther Oh Kostecky on 9 Apr 2024
Dear Yan,Thank you for your positive review! We hope to welcome you back soon.

4/10 Poor

Maria, El Paso

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have visited many Four Seasons hotels that have always been amazing in every way. I had just flown back from Tokyo where I also stayed at the Four Seasons Otemachi, and was expecting the same high quality Four Seasons service I have encountered in other cities. I have been to about 10 other Four Season hotels as a regular customer of this chain. This Beverly Hills Four Seasons is very dated; the staff isn’t as welcoming; the service and food at the restaurant was terrible. I was very disappointed with the overall experience.
Stayed 1 night in Mar 2024
Response from Esther Oh Kostecky on 23 Mar 2024
Dear Maria,Thank you for sharing your feedback with us. We sincerely apologize that your recent experience at our Beverly Hills property did not meet your expectations, especially considering your positive encounters with other Four Seasons hotels.We take great pride in providing exceptional service and amenities to all our guests, and we regret that we fell short of delivering that to you during your stay. Your comments regarding the dated ambiance, service, and dining experience have been duly noted, and we will address them with our team to ensure improvements are made.We value your loyalty as a regular customer of the Four Seasons chain, and we hope to have the opportunity to restore your faith in our brand during your future visits.Warm regards,Esther Oh KocteckyHotel Manager

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Esther Oh Kostecky on 20 Mar 2024
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Decent size rooms with balcony. Clean. Felt looked after.
Stayed 2 nights in Feb 2024
Response from Esther Oh Kostecky on 26 Feb 2024
Thank you for your kind words and positive review! We hope to welcome you back soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 6 nights in Feb 2024
Response from Esther Oh Kostecky on 20 Feb 2024
Thank you for your positive review! We hope to welcome you back soon.

8/10 Good

Irene, Newport Beach

Liked: Cleanliness, staff & service, property conditions & facilities
I was just there for one event, and spent one night. All of the staff was very very pleasant and helpful.
Stayed 1 night in Jan 2024
Response from Esther Oh Kostecky on 20 Feb 2024
Thank you for your positive review! We hope to welcome you back soon.

8/10 Good

Vishnu

Solid
Stayed 1 night in Dec 2023
Response from Esther Oh Kostecky on 9 Jan 2024
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Esther Oh Kostecky on 9 Jan 2024
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

Mahmoud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Esther Oh Kostecky on 9 Jan 2024
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

John

Stayed 1 night in Nov 2023
Response from Esther Oh Kostecky on 29 Nov 2023
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Esther Oh Kostecky on 6 Nov 2023
Thank you for your positive review! We hope to welcome you back one day soon.

10/10 Excellent

janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the new spa-like feel of the recent renovations. As always, the Four Seasons is the best choice for us to enjoy wonderful accommodations and excellent dining choices.
Stayed 2 nights in Oct 2023
Response from Esther Oh Kostecky on 24 Oct 2023
Dear Janice,Thank you for your kind words and positive feedback from your recent visit. We hope to welcome you back one day soon. Warmest Regards,Esther Oh KosteckyHotel Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience.
Stayed 3 nights in Oct 2023
Response from Esther Oh Kostecky on 17 Oct 2023
Thank you for your five-star review! We hope to welcome you back soon.

10/10 Excellent

Sean, Stouffville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 5 nights in Aug 2023
Response from Esther Oh Kostecky on 5 Sept 2023
Thank you for your 5-star review! We hope to welcome you back soon.

10/10 Excellent

James, Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Beautiful property. Comfortable beds. Outstanding toiletry products.
Stayed 2 nights in Aug 2023
Response from Esther Oh Kostecky on 24 Aug 2023
Dear James,Thank you for your positive feedback from your recent stay. We hope to welcome you back soon.Warmest Regards,

10/10 Excellent

Taareq

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay The staff were very helpful and accommodating Excellent facilities
Stayed 11 nights in Aug 2023
Response from Esther Oh Kostecky on 14 Aug 2023
Thank you for your kind words and positive feedback! We hope to welcome you back one day soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Esther Oh Kostecky on 7 Aug 2023
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

Weiyu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top staff service. house car service is really nice. beddings are very clean. wifi sometimes have glitches
Stayed 1 night in Jul 2023
Response from Esther Oh Kostecky on 31 Jul 2023
Thank you for your kind words and positive review! We hope to welcome you back soon.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was impeccable (except for the hotel retail store clerk). Definitely a step above any other hotel experience. We will definitely stay again.
Stayed 2 nights in Jul 2023
Response from Esther Oh Kostecky on 31 Jul 2023
Thank you for your kind words and positive review! We hope to welcome you back soon.

10/10 Excellent

ERiN

Stayed 1 night in Jul 2023
Response from Esther Oh Kostecky on 31 Jul 2023
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

Weiyu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very clean and nice place. staff and service are the best. can upgrade with LED makeup mirror
Stayed 1 night in Jul 2023
Response from Esther Oh Kostecky on 31 Jul 2023
Thank you for your kind words and positive review! We hope to welcome you back soon.

10/10 Excellent

Ayaunna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay!
Stayed 2 nights in Jul 2023
Response from Esther Oh Kostecky on 31 Jul 2023
Thank you for your kind words and positive review! We hope to welcome you back soon.

10/10 Excellent

Noël Lee

Stayed 4 nights in Jul 2023
Response from Esther Oh Kostecky on 14 Aug 2023
Thank you for your positive feedback! We hope to welcome you back one day soon.

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Esther Oh Kostecky on 17 Jul 2023
Thank you for your positive review! We hope to welcome you back soon.

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Esther Oh Kostecky on 17 Jul 2023
Dear Harry,Thank you for providing feedback from your recent stay. I'm sorry to hear that your experience was not a positive one. I will be sure to discuss with the teams so that we can hopefully provide you with a better experience should you decide to join us once again.

10/10 Excellent

Clay Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff - nice rooms.
Stayed 3 nights in Jun 2023
Response from Esther Oh Kostecky on 10 Jul 2023
Thank you for your five-star review! We hope to welcome you back soon.

10/10 Excellent

Mayumi

Stayed 1 night in Jun 2023
Response from Esther Oh Kostecky on 25 Jul 2023
Thank you for your positive review! We hope to welcome you back soon.

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is a perfect 4 Season's Property
Stayed 1 night in Jun 2023
Response from Esther Oh Kostecky on 10 Jul 2023
Thank you for your positive review! We hope to welcome you back soon.

8/10 Good

Thomas

Liked: Staff & service
Stayed 4 nights in Jun 2023
Response from Esther Oh Kostecky on 10 Jul 2023
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

Edward Daniel Yrineo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This by far was the most wonderful stay, I have ever had. I stayed in room 1602, which had the amazing views of the Hollywood hills. The staff was unbelievably attentive, and made the stay for me, my husband and my daughter definitely one to remember. The way they went above and beyond for not only me and my husband but for my daughter in specific definitely makes me feel as though I want to come back as soon as possible. I highly recommend this hotel to anyone who is looking to be taken care of in the upmost way! 10/10 hands down!
Stayed 3 nights in Jun 2023
Response from Esther Oh Kostecky on 26 Jun 2023
Dear Edward,Thank you so much for your kind feedback. We are so happy to hear that you enjoyed your stay with us. I will share your review with our team as I know they will be delighted to hear it. We hope to welcome you back to the hotel on many future occasions! Warmest Regards, Esther Oh Kostecky, Hotel Manager

4/10 Poor

Derek

Stayed 2 nights in Jun 2023
Response from Esther Oh Kostecky on 10 Jul 2023
Thank you for providing feedback from your recent stay. I will share with the hotel team in hopes to provide you with a better experience should you decide to join us once again.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
My home away from home
Stayed 2 nights in Jun 2023
Response from Esther Oh Kostecky on 12 Jun 2023
Thank you for your kind words and positive feedback! We hope to welcome you back again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Esther Oh Kostecky on 5 Jun 2023
Thank you for your five-star review! We hope to welcome you back soon.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
It's ok.
This hotel is a hard one to review, on one hand it still has amazing comfortable beds as always, yet on the other the bathrooms are really below average (3.5 star hotel feel), the rooms feel old in aesthetic and condition and the service, although attentive is kind of that forced kindness that feels awkward and uncomfortable (that's obviously subjective!).. Not everyone, the bell staff are always really lovely.. but yeah. I dont think it's worth the price - which was $800 a night for the lowest priced room when i booked.
Stayed 2 nights in May 2023
Response from Esther Oh Kostecky on 15 May 2023
Dear Guest,Thank you for sharing feedback from your recent visit. We appreciate your feedback regarding the bathrooms and service received. I will be sure to share your comments with the appropriate teams so that we can provide you with a flawless experience should you decide to join us once again.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A classic beauty.
Truly, the greatest hotel. It’s not the fanciest of the most updated with the most technologically advanced. It’s just classic customer service, comfort, and beauty. It’s a splurge for me to ever stay there, but it’s worth every cent.
Stayed 1 night in May 2023
Response from Esther Oh Kostecky on 15 May 2023
Thank you for your kind words and positive feedback! We hope to welcome you back soon.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property! Loved the cleanliness and beauty. The staff were all super friendly and helpful
Stayed 2 nights in May 2023
Response from Esther Oh Kostecky on 15 May 2023
Thank you for your kind words and positive feedback! We hope to welcome you back soon.

10/10 Excellent

Nil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Esther Oh Kostecky on 15 May 2023
Thank you for your five-star review! We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Esther Oh Kostecky on 24 Apr 2023
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

SHERMINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four seasons never fails. It simply ticks all the boxes. Will definitely be back next time we are in LA
Stayed 1 night in Apr 2023
Response from Esther Oh Kostecky on 1 May 2023
Thank you for your kind words and positive feedback! We can't wait to welcome you back soon.

10/10 Excellent

Arthur, New Rochelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always.
Stayed 2 nights in Apr 2023
Response from Esther Oh Kostecky on 13 Apr 2023
Thank you for your kind words and positive review! We hope to welcome you back soon.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Esther Oh Kostecky on 13 Apr 2023
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

Devon

Stayed 1 night in Mar 2023
Response from Esther Oh Kostecky on 13 Apr 2023
Thank you for your positive review! We hope to welcome you back soon.

8/10 Good

Adolfo M

Stayed 4 nights in Mar 2023
Response from Esther Oh Kostecky on 13 Apr 2023
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

Christine

Stayed 1 night in Mar 2023
Response from Esther Oh Kostecky on 13 Apr 2023
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

Robert

Stayed 4 nights in Feb 2023
Response from Esther Oh Kostecky on 20 Mar 2023
Thank you for your 5-star review! We hope to welcome you back soon.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Esther Oh Kostecky on 20 Mar 2023
Thank you for your positive review! We hope to welcome you back soon.

10/10 Excellent

Youm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Highly satisfied.
Stayed 3 nights in Feb 2023
Response from Esther Oh Kostecky on 21 Feb 2023
Thank you for your positive review! We hope to welcome you back soon.