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Reviews of DoubleTree by Hilton Torrance - South Bay

4 out of 5
DoubleTree by Hilton Torrance - South Bay
21333 Hawthorne Blvd, Torrance, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1000 reviews" "
Rating 8 - Good. 293 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wing

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
$30 parking is too expensive for the area.That is why I book other better hotel in the same area but with free parking on second night.
Stayed 1 night in Apr 2024

8/10 Good

Thomas, torrance

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They now charge a ridiculous $30 a day to park. This property has two huge lots that have never been full. This is ridiculous to charge parking without disclosing it prior to booking.
Stayed 1 night in Mar 2024

6/10 Okay

Juliet

Travelled with family
Disliked: Amenities
The room was very nice, comfortable beds. We were really looking forward to using the hot tub which was really cold and not usable. The manager apologized and said they would turn on the heating element and call us when it was ready to use. He called and we went back down to use it and unfortunately it was still not warmed up but maybe slightly less cold, so we couldn’t enjoy it.
Stayed 1 night in Mar 2024

10/10 Excellent

Yuqin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big, New, and Comfortable
Stayed 1 night in Mar 2024

4/10 Poor

Mamta

Stayed 2 nights in Feb 2024

10/10 Excellent

Tanias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Mable

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent if you are doing business in the area. Walkable to dining options and shopping. The rooms are large and the gym and pool are nice features. Only complaint I have is that the bottle water is not free but the front desk told me it was.
Stayed 1 night in Jan 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
We arrived early as we came straight from getting off a cruise. We were able to check in right away which was greatly appreciated. There is some construction inside the hotel but we weren’t planning on dining here anyway.
Stayed 1 night in Jan 2024

10/10 Excellent

Yuxin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kristina

Stayed 1 night in Dec 2023

10/10 Excellent

Dip Fan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK Fine
Stayed 3 nights in Dec 2023

10/10 Excellent

Deanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. The staff were polite and pleasant. The room was clean and I felt very comfortable. I would stay again in the future and I would recommend to anyone wanting to stay close to LA.
Stayed 6 nights in Nov 2023

10/10 Excellent

marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best spot to rest in and enjoy
Stayed 3 nights in Nov 2023

6/10 Okay

C M

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Did not like the way the remodel was going.
Stayed 3 nights in Nov 2023

8/10 Good

arash

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Rosa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The bar/restaurant area is a great place to go but the food isnt very good. Menu could use a remodel.
Stayed 2 nights in Nov 2023

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet - full service hotel. Not the most updated hotel but seems to be under some improvements. Two night stay - very comfortable and rested really well.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2023

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful and the location was great. I really appreciated the free parking.
Stayed 1 night in Nov 2023

8/10 Good

Ram

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Seth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a most excellent stay at the Double Tree in Torrance! It was so conveniently located to many places while also being just far enough away from the true hustle and bustle of the greater L.A. area. I loved my first visit to this area and would most certainly consider staying at this same hotel. The bedding was so comfortable. I had the best sleep I've ever had in a hotel bed here. It was quite welcoming also to receive a cookie upon checking in. There were a lot of amenities at this hotel available if you didn't want to go anywhere with a very relaxing lounge area inside and outside in the courtyard pool area. Even though there seemed to be renovations of sorts going on during my stay, everything was still kept quite clean and unobtrusive. The only negative comment I have is the difficulty I had using the elevator keycard system. It worked sometimes, but other times it did not. Other than that, thank you for the lovely stay and for letting my friend and I play Godfather Monopoly in the bar area.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Scott

Disliked: Staff & service, property conditions & facilities, room comfort
It’s was a little disappointing and would not stay here again
Stayed 1 night in Oct 2023

8/10 Good

Kwangseol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mikhail

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay here
Stayed 1 night in Oct 2023

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

6/10 Okay

Takako

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Mayree

Liked: Cleanliness, staff & service, property conditions & facilities
Place is okay what i like is nearby and convenient for all needing
Stayed 1 night in Oct 2023

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we have stayed here, the staff and our room was superb both times! Thank you
Stayed 6 nights in Sep 2023

8/10 Good

Richard

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Close to Korean Restraunt and grocery
Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2023

10/10 Excellent

Ariston, Torrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay at the Double Tree in Torrance. It was right beside an amazing Korean grocery store, Benihana, Starbucks, and a bunch of cool places. The mall is right across the street. The hotel was nice, the beds the comfy, and the pool and jacuzzi were all great as well. The staff were all friendly and nice. And of course there were the cookies =)
Stayed 1 night in Sep 2023
Response from Hotel Management on 20 Sept 2023
Thank you very much for your review. We look forward to welcoming you back soon!

8/10 Good

Kristin

Stayed 1 night in Aug 2023

10/10 Excellent

Randy

Stayed 1 night in Sep 2023

4/10 Poor

Raymundo

Stayed 2 nights in Sep 2023

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

SHARON

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Me and my coworker stayed here but I was given in a different building which is the older building, I requested for the same property but the receptionist was not giving me the same. Me and my coworker booked the same.
Stayed 1 night in Aug 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Kevin

Stayed 2 nights in Aug 2023

10/10 Excellent

Deuntate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Shannon

Stayed 1 night in Aug 2023

10/10 Excellent

Rim

Stayed 1 night in Aug 2023

10/10 Excellent

Amal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Hello everyone This hotel has excelente cuisine! I'm talking gourmet food. I come here for the room service haha They have carpaccio in the menu and amazing salads. Super delicious food. I usually come here once a year to enjoy their menu and watch old movies. Also the shower is wonderful, good pressure and it has a place to sit down in the shower. Everyone who works here is nice and the hotel is well located close to everything. They also have a nice pool and jacuzzi. This my place to go when I want to unwind and treat my myself.
Stayed 1 night in Aug 2023

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023