Terrace/patio

Reviews of Days Inn by Wyndham Santa Monica

2.5 out of 5
Days Inn by Wyndham Santa Monica
3007 Santa Monica Blvd, Santa Monica, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 284 reviews" "
Rating 8 - Good. 76 out of 284 reviews" "
Rating 6 - Okay. 28 out of 284 reviews" "
Rating 4 - Poor. 13 out of 284 reviews" "
Rating 2 - Terrible. 11 out of 284 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service; good location and the price was right!
Stayed 5 nights in Mar 2024
Response from Tina, Guest Services on 26 Mar 2024
Thank you so much for staying with us! We hope to see you again!

10/10 Excellent

Kymberly

Liked: Cleanliness, property conditions & facilities
Very nice customer service
Stayed 1 night in Mar 2024
Response from Tina, Guest Services on 27 Mar 2024
Thank you for your review and your business. We are thrilled to know that you enjoyed your visit. Please come back again!

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tina, Guest Services on 26 Mar 2024
Thank you for your rating.We are so happy to know that you enjoyed your stay!

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities
On March 16 2024 at 3am I was trying to checking, I offer to pay more money. Both employees were so rude and said no we can’t do that I don’t have an option for that. I didn’t get any explanation for this or a reason in why they couldn’t check me in. The customer Service is poor won’t even give a one star on top of that the lack of communication that’s given is also poor never again book with this hotel
Stayed 1 night in Mar 2024
Response from Tina, Guest Services on 22 Mar 2024
Thank you for your review, but I am having difficulty understanding the problem. If you had a reservation, there would be no problem checking you in, if you did not have a reservation, then there are many reasons why a 3:00am check in would not be allowed. We would never accept more money above the published rate, if you were not a guest and did not have a reservation, this review is not legitimate. Only guests of the hotel can leave a review.

4/10 Poor

Aydin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like staff,
Stayed 2 nights in Mar 2024
Response from Tina on 20 Mar 2024
Thank you

10/10 Excellent

KINH, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to beach accesses. Nice and friendly staff. Clean facility.
Stayed 3 nights in Mar 2024
Response from Tina, Guest Relations on 19 Mar 2024
Thank you so much for staying with us! We thank you and hope to see you again!

6/10 Okay

Natalie

Travelled with family, Business traveller
Disliked: Amenities
Liked: Room was clean and staff friendly. Didn't like: Charged for 4 nights but only stayed 3. Advertised breakfast, but was only coffee/tea and granola bars/donuts. Asked for new towels twice and had to go to desk when we didn't get them.
Stayed 4 nights in Mar 2024
Response from Tina, Guest Relations on 16 Mar 2024
Thank you for your comments

10/10 Excellent

Darling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing. Room was nice and quiet
Stayed 3 nights in Mar 2024
Response from Tina, Guest Relations on 16 Mar 2024
Thank you so much for your rating and your business. We hope to see you again!

6/10 Okay

Zoe

Liked: Staff & service, property conditions & facilities
Everything was great besides the bed, it was sooo uncomfy! The location, unground parking, guest services, cleaniness was good. Don’t be excited for any real free breakfast, they only have coffee or tea , & granola bar! Great balcony on rooms 4 & the rooftop deck is BEAUTIFUL, ahould really have events up there or open 24/7.
Response from Tina, Guest Relations on 14 Mar 2024
Thank you so much for your review!

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and simple.
Stayed 2 nights in Mar 2024
Response from Tina, Guest Relations on 11 Mar 2024
Thank you so much!We hope to see you again!

8/10 Good

Avigdor

Stayed 1 night in Mar 2024
Response from Tina, Guest Services on 26 Mar 2024
Thank you so much for your rating and your business.We hope to see you again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Tina, Guest Relations on 1 Mar 2024
Thank you so much for your review and your time!We appreciate your business and hope to see you again.

8/10 Good

Katie

Stayed 5 nights in Feb 2024
Response from Tina, Guest Services on 22 Mar 2024
Thank you so much for staying with us! We hope to see you again!

10/10 Excellent

VINAY, San Jose

Stayed 4 nights in Dec 2023
Response from Tina, Guest Relations on 20 Feb 2024
Thank you for staying with us!We appreciate your rating and your time.Hope to see you again!

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Will be back
Stayed 4 nights in Feb 2024
Response from Tina, Guest Relations on 17 Feb 2024
Thank you so much! We would love to have you visit us again!

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Room was spacious, clean and updated. Free parking! Staff VERY friendly and offered recommendations for the area. We had a rental car and this location was central to everything we wanted to see. Would definitely recommend staying here!
Stayed 1 night in Feb 2024
Response from Tina, Guest Relations on 3 Feb 2024
thank you so much for staying with uswe hope to see you again

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, affordable and good location if you have access to car.
Stayed 1 night in Jan 2024
Response from Tina, Guest Relations on 2 Feb 2024
Thank you for your business and your time! We hope to see you again!

8/10 Good

Bruce, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly like I expected. A bit older hotel but well kept. Room was updated and very clean. I had no issues and slept great. Balcony room was very cute and a bit of a view of the night sky and city.
Stayed 1 night in Jan 2024
Response from Tina, Guest Relations on 29 Jan 2024
Thank you so much for staying with us!

8/10 Good

Mahboobeh

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jan 2024
Response from Tina, Guest Services on 26 Jan 2024
Thank you so much for staying with us!We hope to see you again!

10/10 Excellent

john francis

Stayed 15 nights in Dec 2023
Response from Tina, Guest Relations on 24 Jan 2024
Thank you so much!

8/10 Good

Tersem

Liked: Cleanliness, staff & service
Overall it was good
Stayed 3 nights in Jan 2024
Response from Tina, Guest Relations on 17 Jan 2024
Thank you so much, we hope to see you again!

6/10 Okay

Randy, Van Nuys

Stayed 2 nights in Jan 2024
Response from Tina, Guest Relations on 6 Feb 2024
Thank you so much!

10/10 Excellent

Al and Merry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tina, Guest Relations on 14 Jan 2024
Thank you so much for staying with us!

10/10 Excellent

Ilir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people; great hotel
Stayed 4 nights in Jan 2024
Response from Tina, Guest Relations on 9 Jan 2024
Thank you so much! We think you're great and we really appreciate your generous review and your business. Please visit us again! Happy New Year!!

8/10 Good

Armand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tina, Guest Relations on 8 Jan 2024
Thank you for your rating and your business. Happy New Year!

10/10 Excellent

Derrick Anthony

Liked: Amenities
Stayed 1 night in Oct 2023
Response from Tina, Guest Relations on 8 Jan 2024
Thank you so much for your business and your rating!We appreciate your time and hope to see you again!

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service
Good and comfortable lodgings on a budget, but bare bones only. The window had one blackout curtain and no sheer; our room faced residences who would have been able to look straight in if the curtains were open. We had to keep them shut for privacy, so it felt dark and cave like. Seems like it would have been easy to have a light filtering privacy sheer. Also breakfast was terrible, just a bunch of granola bars and cheap pastries, so basic as to be totally useless.
Stayed 5 nights in Dec 2023
Response from Tina, Guest Relations on 7 Jan 2024
Thank you

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine. I’d stay here again, no problem.
Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 29 Dec 2023
Thank you for your comments and your business.We look forward to seeing you again!

8/10 Good

Edward

Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 17 Jan 2024
Thank you so much for your business and your review. Please come back again!

2/10 Terrible

Sriram

Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 17 Jan 2024
Thank you so much!

10/10 Excellent

Xintian

Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 29 Dec 2023
You just made our day!Thank you so much.We hope to see you again!

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight in Santa Monica
Nothing fancy but clean and well-kept. I appreciate the free parking.
Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 29 Dec 2023
Thank you so much for staying with us and your review!

10/10 Excellent

Megan

Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 29 Dec 2023
Thank you so much we loved having you here!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were nicely surprised by the quality of this hotel. Newly remodeled and immaculately clean was a real delight. Irvin provided excellent, professional and friendly front desk service :-) Thank you 🙏
Stayed 1 night in Dec 2023
Response from Tina, Guest Services on 21 Dec 2023
Thank you so much. We will share your comments with the team. We loved having you here and hope to see you again!

8/10 Good

Leo, Henderson

Stayed 2 nights in Dec 2023
Response from Tina, Guest Services on 21 Dec 2023
Thank you so much for your rating!We loved having you at our hotel!!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the hotel is within walking distance to restaurants and shopping
Stayed 6 nights in Dec 2023
Response from Tina, Guest Services on 21 Dec 2023
Thank you so much!We hope to see you againHappy Holidays!

10/10 Excellent

Biju

Liked: Cleanliness, staff & service, property conditions & facilities
Beat Days Inn I’ve stayed in. Clean and friendly staff. Nice location. It’s obvious they care about the upkeep of the property.
Stayed 1 night in Dec 2023
Response from Tina, Guest Services on 21 Dec 2023
Thank you so much for your generous reviewWe appreciate your business and your time!

10/10 Excellent

Jon

Stayed 15 nights in Dec 2023
Response from Tina, Guest Services on 21 Dec 2023
Thank you so much!We hope to see you again!

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Tina, Guest Services on 21 Dec 2023
Thank you so much!We hope to see you again!

10/10 Excellent

janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at desk. Ample parking.
Stayed 3 nights in Dec 2023
Response from Tina, Guest Relations on 15 Dec 2023
Thank you so much for staying with us!We hope to see you again.

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and well maintained. The rooms are conveniently designed, especially the bathrooms. We liked that there are safety bars in the tub/shower. The one thing we didn't like was the very loud and disturbing noise it makes when the doors close. We were next to a maintenance room and people were going in and out late at night, making a loud BANG that shakes the walls. The regular room doors were just as loud and caused just as much shaking.
Stayed 3 nights in Dec 2023
Response from Tina, Guest Relations on 15 Dec 2023
Thank you so much for your feedback.We loved having you here and hope to see you again!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decent
Expected gym access but the gym was closed for renovation.
Stayed 2 nights in Dec 2023
Response from Tina, Guest Relations on 11 Dec 2023
Thank you for your feedback and for your business.We hope to see you again!

10/10 Excellent

Pam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great but hard bed
Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 11 Dec 2023
thank you so much for staying with us!We loved having you here!Please come and visit us again.

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 11 Dec 2023
Thank you so much for staying with us!We loved having you here and hope to see you again!

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 9 Dec 2023
Thank you so much or your rating and your time.We are so happy to know that you enjoyed your visit.Please come back again!

10/10 Excellent

Sari, Milton

Travelled with group
Liked: Staff & service, property conditions & facilities
Awesome place to stay!
Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 9 Dec 2023
Thank you so much!We really do hope that you will come back again.We appreciate your review and your time.All the Best!

10/10 Excellent

Lorraine, Apple Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located hotel. Staff very friendly. Will stay here again.
Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 9 Dec 2023
Thank you so much for your generous review.We so appreciate your time and your business.We look forward to serving you again!Happy Holidays!

10/10 Excellent

carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all honestly I just need a place to stay for the night. This hotel meet and exceed my expectations
Stayed 1 night in Dec 2023
Response from Tina, Guest Relations on 9 Dec 2023
Thank you so much for staying with us!We appreciate your comments and your business.Please come back and see us again!

8/10 Good

Mark

Stayed 2 nights in Nov 2023
Response from Tina, Guest Services on 25 Nov 2023
Thank you so much for your rating and your business. We loved having you here and hope to see you again!

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Nov 2023
Response from Tina, Guest Services on 25 Nov 2023
Thank you so muchWe hope to see you again!