Outdoor pool, open 9:00 AM to 10:00 PM, free pool cabanas

Reviews of Anaheim Majestic Garden Hotel

3.5 out of 5
Anaheim Majestic Garden Hotel
900 S Disneyland Dr, Anaheim, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 2117 out of 4139 reviews" "
Rating 8 - Good. 970 out of 4139 reviews" "
Rating 6 - Okay. 517 out of 4139 reviews" "
Rating 4 - Poor. 325 out of 4139 reviews" "
Rating 2 - Terrible. 210 out of 4139 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We magical for the kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at this property, the transportation to Disneyland is always so easy, and the staff are the nicest folks. We will absolutely stay here again. They make your Disney vacation even happier.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff is very courteous and professional. The breakfast buffet was very good. We enjoyed the pool and the hot tub. It was great having the shuttle to Disneyland. We would definitely stay here again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel around Disneyland that ive seen so far !! It has been my go to while now!
Stayed 1 night in Mar 2024

2/10 Terrible

Linda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers nothing extra. No continential breakfast, no room service, you can’t even ask the deli for some paper dishes without being charged, you have to pay for parking per day and the rooms are quite old. The bathroom tub was covered in hard water stains and the plug didn’t close to give my daughter a bath. The sheets were clean and moderately comfortable. The guest services desks are rude and the older woman at the desk is unpleasant, speaks too fast and has no time for questions. The room does have a thermostat but it doesn’t work. There are soo many better and closer hotels to stay if you are planning a Disneyland trip. Don’t waste your money here.
Response from Cindy on 25 Mar 2024
We are sorry you did not have a perfect stay. Due to hotel occupancy, we did not have an upgrade available. We did provide complimentary parking as a perk for your stay. Your feedback is welcomed and your comments have been shared with the appropriate teams. We hope you will give us another opportunity in the future.

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, staff & service
Room was a good size but property is outdated and in need of a refurbish. In particular, there were no spare plug sockets in the room and we had to unplug lamps for our devices. The free WiFi is also very slow and barely usable - this is very poor in today's world. Hotel very well located for Disney.
Stayed 6 nights in Mar 2024
Response from Cindy on 25 Mar 2024
We are sorry you did not have a perfect stay. Your feedback is important and has been shared with our team. We will work hard to make improvements.

6/10 Okay

Carson

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful property. Needs updating, definitely seems dirty
Stayed 2 nights in Mar 2024
Response from Cindy on 25 Mar 2024
Thank you for your feedback. It is important to us and will be shared with the appropriate team. We look forward to seeing you again soon.

6/10 Okay

susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was ok. Very noisy...can hear traffic and the people in the next room.
Stayed 3 nights in Mar 2024
Response from Cindy on 25 Mar 2024
Thank you for the good review! We are happy to see you enjoyed our amenities and services and will look forward to your return again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and the ppeople were nice.i cant think of anything i didnt like
Stayed 5 nights in Mar 2024
Response from Cindy on 25 Mar 2024
Thank you for the great review! We are happy to see you enjoyed our amenities and services and will look forward to your return again soon. Your positive comments will be enjoyed by the team.

8/10 Good

robert, South San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property before. Overall no complaints with the exception of the bathroom. Quite small. I compare it to converting a closet into a bathroom. Otherwise I would have given 5 stars across the board.
Stayed 1 night in Mar 2024
Response from Cindy on 25 Mar 2024
Thank you for the great review! We are happy to see you enjoyed our amenities and services and will look forward to your return again soon. Your positive comments will be enjoyed by the team.

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice inside
Stayed 1 night in Mar 2024

2/10 Terrible

nicole, Boise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was awful, our reservation was incorrect and our room wasn’t ready at 10pm at time. And then in the middle of our trip we were locked out of our room after a day at the park. Our kids had to sit in the lobby for and hour at 11:22 AT NIGHT ! Never again!
Stayed 1 night in Mar 2024
Response from Cindy on 21 Mar 2024
We are sorry you had a difficult experience. You reserved a room for two nights but thought you booked three nights. When we advised you of the reservation error and confirmed to you with the registration card you signed, we anticipated your need earlier before your return and quickly created a back to back reservation to secure your room. You didn't have to wait until 10pm for access as you there was no need to change rooms, but we did need to get your reservation updated. We did not intend for any unpleasant experience due to your booking error. We do hope you will give us another opportunity in the future.

2/10 Terrible

nicole, Boise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and rude staff. We’ve stayed here for years. But never again. The staff is all different and the quality has gone down, and nothing is being kept up. DO NOT STAY
Stayed 3 nights in Mar 2024
Response from Cindy on 21 Mar 2024
We are sorry you are unhappy do to your reservation booking error. Your room was upgraded upon check in and the reservation stay was extended once the issue was discovered. We hope you will give us another opportunity in the future.

2/10 Terrible

Sonia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the unfortunate experience with this stay. I don’t blame the staff, the hotel needs improvements..
Stayed 1 night in Mar 2024
Response from Matt on 19 Mar 2024
We're sorry that you didn't enjoy your stay, I will make sure I forward your review to the appropriate staff. And thank you for taking the time to review the hotel.

6/10 Okay

Linet

Travelled with family
Liked: Cleanliness, staff & service
It needs a little renovation, rooms are very outdated.
Stayed 3 nights in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for taking the time to fill out your review we appreciate your comments and we'll make sure that they are shared with the appropriate management

4/10 Poor

Nicole Inez

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am still trying to figure out how they have an 8.4/10 rating. There is no room service. I saw an employee openly fighting with a guest and this one is the kicker…they don’t make up your room while you are gone. I asked if our room had been missed and the clerk at the front desk told me their policy is they only go in every 3 days to make beds and bring fresh towels. I asked if that was a California thing and she rudely informed me it was a hotel policy. I requested service to the room on all days but only got it once. The place is gray in an environment of color. There are better hotels to stay at for the same price. Skip this one.
Response from Cindy on 21 Mar 2024
We are sorry you did not have a perfect stay. Your feedback is important to us and your comments have been shared for improvement. We hope you will give another try in the future.

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff not friendly or helpful
Stayed 1 night in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for your review I'm sorry you did not find our staff to be helpful or friendly I will make sure that this information is shared with our front desk management

4/10 Poor

Candice

Disliked: Cleanliness, property conditions & facilities
Found bugs climbing walls, hair on couch. Super dated and noisy from street traffic. Liked the convenient shuttle to Disneyland.
Stayed 2 nights in Mar 2024
Response from Cindy on 18 Mar 2024
We are sorry you did not have a perfect stay. Your feedback is appreciated and shared with our team for improvement. Our Guest Service team is always happy to assist with any issues while you are in-house for a better stay. We look forward to impress you on the next visit.

6/10 Okay

Michelle

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Though very dated decor and room having an odd odor, the transportation to Disneyland and walkability to the parks is great
Stayed 2 nights in Mar 2024
Response from Cindy on 18 Mar 2024
Thank you for your feedback. We are sorry you did not have a perfect stay, but appreciated your comments that have been shared with our team. We hope you will return again for a chance to impress you with another stay.

10/10 Excellent

Jolenne

Travelled with family
Liked: Amenities
Great place to stay with the family. Customer service is great.
Stayed 3 nights in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for the positive review we appreciate your comments and we'll share it with the appropriate management

10/10 Excellent

Karla

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I really liked the hotel, but the only thing is they don’t cleaned the room everyday
Stayed 6 nights in Mar 2024

10/10 Excellent

alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay if you going to Disneyland have convenient shuttles that take you there.
Stayed 1 night in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for the great review we appreciate your feedback and hope you'll come back and see us again soon

6/10 Okay

Tonya

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for review, We Appreciate You providing this information for our review.

10/10 Excellent

Scott William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service food transportation to Disney
Stayed 5 nights in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for providing this information we appreciate your feedback and glad you enjoyed your state

10/10 Excellent

Corinna

Travelled with family
Liked: Cleanliness
Cute place
Stayed 1 night in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for the positive review we are so glad you enjoyed your stay please come back and see us again soon

10/10 Excellent

Jacob Glen

Liked: Staff & service, amenities
close to disney and looks like a castle inside and out
Stayed 7 nights in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for the positive review we are so glad you enjoyed your stay please come back and see us again

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The princess experience was really magical for my kids. The rooms are spacious and quiet. The shower's water pressure was excellent. The free shuttles to and from the Disney parks are essential.
Stayed 2 nights in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for your review we appreciate your feedback we are glad that you enjoyed the amenities offered here at the hotel and hope you'll come back and see us again soon

8/10 Good

Lynette

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It would have been nice to had someone clean the room more often than every 3 days. The hall ways smelled like weed every night.
Stayed 4 nights in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for your review we appreciate your feedback and I will make sure that your comments are shared with the appropriate management

8/10 Good

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience. Transportation to and from Disneyland was good shuttle service was timely.
Stayed 1 night in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for your view we appreciate your feedback. Please come back and see us again soon

2/10 Terrible

Pattie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for your review we appreciate your feedback was there any particular reasons why you rated us the way you did any information will help us grow for the future thank you

6/10 Okay

Susana

Liked: Staff & service, property conditions & facilities
Though we always have a a good experience at the Majestic, this lat time we noticed a few details that other clients might not put up with. One of the sheet had a red stain and the curtain also had some red stains which may have been dry blood. I let the front desk know when we checked out. Otherwise, we can tell that everything was clean and maintained. Also, it would be nice to have usb ports in all the rooms. Thank you.
Stayed 1 night in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for providing this feedback we appreciate your time and we'll make sure that this information is shared with the appropriate management team please come back and see us again thank you

10/10 Excellent

Paige

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for the positive feedback we are glad you enjoyed your time with us and hope you'll come back and see us again please tell your friends

8/10 Good

Melissa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only bad thing is they don't come in and do daily house keeping . You have to call and request it at 3 days into your stay. Considering you are usually staying with multiple people the food boxes and garbage can quickly add up.
Stayed 5 nights in Mar 2024
Response from Cindy on 21 Mar 2024
Thank you for the good review. Our guest service team is always happy to assist with housekeeping needs. We can send additional towels and remove trash upon request. We look forward to seeing you again in the future.

10/10 Excellent

Esteffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Mar 2024
Response from Matt on 19 Mar 2024
Thank you for the great review we appreciate your feedback thank you

10/10 Excellent

Crystal

Stayed 2 nights in Mar 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed staying here as we have the past many times. The rooms are always nice and it’s very convenient to be shuttled to and from the park. We will definitely stay again in the future.
Stayed 2 nights in Feb 2024
Response from Matt on 19 Mar 2024
Thank you for being a repeat guest we really appreciate that and we are glad you took the time to fill out your review and thank you for your feedback

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness
solid hotel. extremely thin walls (could hear conversations from the hallway and adjacent rooms)
Stayed 3 nights in Feb 2024
Response from Matt on 19 Mar 2024
Thank you for your feedback we appreciate you taking the time to complete this review and we will share your comments with the appropriate management

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
The facility has a lot of charm and offers many perks if you’re going to Disneyland. I was traveling with my two adult children so those little extras were not appealing to us (story time). We could see the amazing fireworks from the parking lot. The proximity it the park was PERFECT for us, since we parked onsite at Disneyland. They do charge per night for parking and it was $ but we were in our own car. The rooms are large but VERY outdated and the mattress seriously needed to be replaced. You could feel the springs on the side of the mattress! Thankfully we only stayed one night. For the price, I was expecting more, even with it being close to the park.
Stayed 1 night in Feb 2024
Response from Cindy on 21 Mar 2024
Thank you for your feedback. It is important for us to continue to improve. Your comments have been shared with the appropriate department. We hope you will give another opportunity to impress.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy it
Stayed 3 nights in Feb 2024
Response from Cindy on 21 Mar 2024
Thank you for the great review! We are happy to see you enjoyed your stay and look forward to your return again soon.

4/10 Poor

amariani

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
it is a very outdated hotel. it needs to be remodeled for the prices that they expect. and the staff is really rude
Stayed 3 nights in Feb 2024
Response from Cindy on 21 Mar 2024
We are sorry you did not have a perfect stay. Your feedback is important to us and your comments have been shared for improvement. We hope you will give another try in the future.

10/10 Excellent

Amy

Liked: Cleanliness
Amazing staff, problem solvers
Stayed 3 nights in Feb 2024
Response from Cindy on 21 Mar 2024
Thank you for the great review! We are happy to see you enjoyed your stay and look forward to your return again soon.

8/10 Good

Rashondra Latrice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Magic continues with their room setup, princess, and story. The rooms are spacious and has a fridge. The bathrooms are outdated but well maintained. They provide transportation to Disney. No microwave in the room but the store may have allowed guest to reheat items, I did not ask. I would stay again.
Stayed 3 nights in Feb 2024
Response from Cindy on 3 Mar 2024
Thank you for the great review. We're happy to see you enjoyed your stay. Thank you for your loyalty!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cindy on 1 Mar 2024
Thank you for the great review! We are happy to see you enjoyed your stay and look forward to your return again soon.

6/10 Okay

Alexis

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs renovations
Stayed 2 nights in Feb 2024
Response from Cindy on 1 Mar 2024
Thank you for your feedback, it is important to us. Your comments have been shared with our teams. We hope to see you again in the future.

4/10 Poor

Liliana

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We use to love staying here however through the years it seems to be going down hill. All the outlets in the room were so loose it was hard to charge any of our devices. One of the biggest selling points to this hotel is the shuttle service to Disneyland and this time around it was horrible. They were not on time or even near it. One night we chose to walk back to the hotel and we made it back before anyone else that was still in line. With two young kids this was not ideal and we have to pass through two freeway entrances. The second day the shuttle back door was not opening so we had to put our stroller on another shuttle and wait for it to arrive. It really was a disappointment and I cannot say that we will stay again.
Stayed 2 nights in Feb 2024
Response from Cindy on 21 Mar 2024
We are sorry you did not have a perfect stay. Your feedback is important to us and your comments have been shared for improvement. We hope you will give another try in the future.

8/10 Good

Hector

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Resort is fairly close to Disneyland. Rooms need to be updated as in the furniture goes. My room specifically, the dresser vanity next to the bathroom had a lot of cup watermarks and the comfy chair had a rip in it. Garden is beautiful and even has a koi pond. Gift shop was convenient, a little pricey. Gift shop needs to as well check on product expiration dates. Some food items we bought were either expired or on the verge of expiration. Shuttle to and from Disneyland is a plus and convenient which makes the hotel a must, if going to Disneyland exclusively. Hotel is castle themed as well which makes it scenic and the disneyland theme. Overall good value, however wish furniture were updated and gift shop kept up with product expiration dates.
Stayed 3 nights in Feb 2024
Response from Cindy on 21 Mar 2024
We are sorry you did not have a perfect stay. Your feedback is important to us and your comments have been shared for improvement. We hope you will give another try in the future.

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from Cindy on 21 Mar 2024
Thank you for the great review! We are happy to see you enjoyed your stay and look forward to your return again soon.

6/10 Okay

christopher

Travelled with family and small children
Liked: Staff & service
Smelled like smoke. Carpets are horrible to move luggage on. Breakfast/coffee is not great but ok.
Stayed 3 nights in Feb 2024
Response from Cindy on 21 Mar 2024
We are sorry you did not have a perfect stay. Your feedback is important to us and your comments have been shared for improvement. We hope you will give another try in the future.

6/10 Okay

Carlos

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Cindy on 23 Mar 2024
We are sorry you did not have a perfect stay. Our guest service team is happy to assist with any issues while you are in-house to make your stay more comfortable. We hope you will give us another chance to impress in the future.

10/10 Excellent

CARLOTA DEL

Stayed 5 nights in Feb 2024
Response from Cindy on 21 Mar 2024
Thank you for the great review! We are happy to see you enjoyed your stay and look forward to your return again soon.