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"The property is beautiful, but if you want to do the experience for adults all is full booking and the concierge said you can to go in the firts time 8am if we have any cancelations. The other thing if you want to eat later 10pm all is closing. We can't to eating last nigth. "

"Poor Customer Service, NOT CLEAN. Issue with 2nd day reservation. They said we had to move and pay for 2nd night. We checked OUT and stayed with Family an hour away the 2nd night. Requesting REFUND "

"Friendly check-in, clean and excellent breakfast "

"Everything about the Inn on the Lake was great! The grounds are immaculate and beautifully landscaped. The room was clean and had a great view of the lake. The front desk clerks Sergio and Sophia were very helpful and friendly! Sergio took the time to tell me about the history of Harlan Hall, the historic building under renovations next door. Amazing hotel, we loved everything about it! BTW, breakfast is delivered to your room and was fantastic! "

"The floor in the room was extremely dirty. If you would only take a few steps, and your feet would be completely black."

"It doesn't look like the photos at all, the building is very old and in poor condition. There is a bad smell on the stairs and corridors, and the rooms are not very clean and very old for me"

"This hotel has to be one of the dirtiest I’ve ever had the misfortune of staying in. When we arrived, we immediately noticed stains throughout the carpet and on the furniture. The bathroom was even worse—it appeared as though it had not been properly cleaned after a serious mess. There was visible splatter on the toilet seat, the base, and even on the floor where we were walking. After walking barefoot on the carpet for a short time (which I quickly regretted), I stepped into the shower and saw black footprints washing off my feet—it was that dirty. It was honestly disgusting. From that point on, we kept our sandals on at all times inside the room. What made it even more confusing was that our friends, who were staying in the room next to us, had a completely clean and well-maintained space. I’m not sure what happened with our room or the lack of proper cleaning, but based on this experience, I would have a hard time choosing to stay here again."

"Clean room"

"No pull and to pay so much money they only have coffee in the mornings for breakfast and we had a couple roaches in our room"