Outdoor pool, pool umbrellas, pool loungers
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Reviews of Hacienda Suites Loreto

3 out of 5
Hacienda Suites Loreto
Salvatierra #152, Loreto, BCS

Reviews

8.6

Excellent

Rating 10 - Excellent. 147 out of 306 reviews" "
Rating 8 - Good. 122 out of 306 reviews" "
Rating 6 - Okay. 21 out of 306 reviews" "
Rating 4 - Poor. 11 out of 306 reviews" "
Rating 2 - Terrible. 5 out of 306 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We very much liked the staff. They were hard working and friendly. The breakfast was excellent, but unfortunately no other meals were served. It was breakfast only and we had to go elsewhere during our stay of 7 nights for lunch and dinner. The only bar was outside by the pool, and drinks were expensive, i.e. $10 USD per. The room was nice, and the beds were comfortable, but there was no dresser or drawer space for clothing. Also, there was no on-site ice machine, which meant you had to go next door to buy ice if you wanted to mix a drink in your room. Might mention too that the shower in our room had very little water pressure. The location was OK, but if you wanted to go to the downtown area, it was about a 15–20 minute walk. Of course you could take a taxi for about $5-$6.00. In summary, there were some very nice things, and some that were not so nice, but perhaps the good outweighed the bad.
Stayed 7 nights in Mar 2024

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay but if the pool was heated it would be spectacular
Stayed 6 nights in Feb 2024

6/10 Okay

Russ

Travelled with partner
Ok hotel without anything special. Rooms are clean but beds have old antiquated mattresses. Ok for a quick stay but wouldn’t recommend for an extended stay.
Stayed 1 night in Feb 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff great, free breakfast good, court yard nice, room appearance very nice but terribly uncomfortable. Beds very uncomfortable, only chair impossible to sit on. Also no real black out. Would not stay again
Stayed 5 nights in Feb 2024

8/10 Good

Mario, Calgary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Delightful layout with courtyards and swimming pool and deck. Very high standard of cleanliness; staff continually cleaning common areas as well as rooms. No on-site restaurant (undergoing renovation). Excellent breakfast service included with room but no room service nor food at pool bar. Pool cleaned daily but not heated in winter. 10 minute walk to centre of Loreto. I would stay again.
Stayed 6 nights in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is kept very clean, staff is very friendly, check in and check out very fast.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mike

Very clean property with a great courtyard and bar area.
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub was not working
Stayed 1 night in Jan 2024

8/10 Good

JOSE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Combined
Stayed 4 nights in Dec 2023

10/10 Excellent

Ralph B

Great, but!
Slight smell of sewer in room
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2023

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Respuesta on 16 Nov 2023
Lamentamos que no estuviera conforme con nuestro servicio. Agradeceríamos que nos pudiera brindar más información de manera que se puedan realizar las mejoras necesarias. Nuestro contacto es haciendasuiteloreto@gmail.com.

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort
Nice place, Great food and people
Stayed 2 nights in Nov 2023

10/10 Excellent

Russel

Stayed 1 night in Oct 2023

10/10 Excellent

armando

Stayed 1 night in Aug 2023

8/10 Good

Michael, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Joseph h

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Problem with parking behind hotel I was attacked by a neighbor dog.
Stayed 10 nights in May 2023

8/10 Good

Christoph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. Not a 5 star place but decent and friendly staff. Cool steakhouse next door. Ten minute walk to the mission and town square. Everything you need. Only con was that it was quite noisy in the courtyard late Saturday night.
Stayed 1 night in Apr 2023

4/10 Poor

Tahir

Travelled with partner
Liked: Cleanliness, staff & service
Design of property is a small pool surrounded by rooms. Kids in the pool till 10:00 pm will not let you have peace and quiet. Breakfast was also not good.
Stayed 1 night in Apr 2023

6/10 Okay

Ana

Stayed 1 night in Apr 2023

8/10 Good

Rodney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent. Back rooms are noise because of dogs barking late at night. Neighbor dogs.
Stayed 5 nights in Mar 2023

4/10 Poor

Jose Maximo

Stayed 1 night in Mar 2023

10/10 Excellent

HELEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. A bit pricey for the area but worth it. Great pool. Not ocean front but not far.
Stayed 1 night in Mar 2023

8/10 Good

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not the first time I have stayed at the Hacienda Suites. The rooms are large and clean, a real coffee maker in the room too. Nice pool in the summer months. The hotel is convenient if you are passing through Loreto as it's only a few hundred meters from HW1, and very easy to get to. It also has a secure (at night) parking lot at the rear of the hotel. The hotel is not downtown, but the Malecon is a straight 15-20 minute walk, with plenty of restaurants around the historic center.
Stayed 1 night in Feb 2023

8/10 Good

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely courtyard and pool. Internet is not available in the rooms, only in the courtyard or office area.
Stayed 2 nights in Feb 2023

8/10 Good

Joseph h

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Roger

This hotel is ok. The staff was very friendly. We noticed some water bugs in our room which was not pleasant. They can do a better job of keeping these critters out. The noise level was bad. Plus it was about a 10 minute walk to the center of town.
Response from S.Davis on 8 Jan 2023
We are sorry for the situation, thank you for letting us know, if you would like to tell us where these bugs were in the room so we can take action and fix it.

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

David, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Suites is located very conveniently close to Downtown Loreto, walkable distance, staff is super friendly and customer service oriented. Beds are comfortable and breakfast is yummi !!
Stayed 1 night in Dec 2022
Response from S.Davis on 15 Dec 2022
Gracias por su comentario. Esperamos que pronto le veamos de nuevo. Buen viaje!

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hair dryer Iron Pool water was cold The staff was kind
Response from S Davis on 15 Dec 2022
Thank you for your stay. We are working to have on October 23 a heater sistem for our pool.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like always our stay was great. Very friendly staff. Room, pool, bar, pool bathroom, super clean. I recommend for couples, familiers, or anyone.
Stayed 2 nights in Sep 2022

8/10 Good

Adriana N

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
La person encargada por las tardes no es muy amigable
Stayed 3 nights in Aug 2022

10/10 Excellent

gustavo, Lancaster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The courtyard and pool area were very nice. The room was a bit dark and could use some updating. For $37 it was an extremely good deal.
Stayed 1 night in Apr 2022

8/10 Good

richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really well kept and fair priced property. Internet was intermittant. Breakfast should be included.
Stayed 1 night in Mar 2022

10/10 Excellent

Maria J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance. Friendly staff.
Stayed 5 nights in Mar 2022

8/10 Good

Troy

Liked: Cleanliness, staff & service
The courtyard setting is lovely and housekeepers are very sweet . Suite rooms in the back are much nicer than regular rooms, but bring earplugs because dogs bark all night! Skip the breakfast and walk 20 minutes into town for better food. All in all, a decent value.
Stayed 1 night in Mar 2022

10/10 Excellent

Chris

Stayed 1 night in Mar 2022

10/10 Excellent

Rich

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect small hotel
A very cozy, comfortable, and pleasant hotel. The staff was friendly and helpful, the property was nice, quiet, and relaxing. This place was very affordable and I would highly recommend anyone to stay there!!
Pool courtyard
Coffee from our balcony
Stayed 2 nights in Feb 2022
Response from S.Davis on 16 Feb 2022
Muchas gracias por su cmentario. Esperamos verle pronto en Loreto nuevamente

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property showed its age. Rooms were clean and large. Pigeons were nesting in either the air conditioner ducts or the bathroom fan ducts. Noisy late evening or early am. Staff friendly and responsive.
Stayed 1 night in Feb 2022

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the reception staff were wonderful. The rooms were clean and comfortable, and the grounds were very nice to sit in for breakfast and around the pool. I recommend this property.
Stayed 1 night in Jan 2022

10/10 Excellent

Clifford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Baja
Great place to stay good food close by
Stayed 1 night in Nov 2021
Response from S.Davis on 23 Nov 2021
thank you for yr comment, We hope see you very soon again isitng Loreto!

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so cute. The courtyard is gorgeous! The staff are courteous and very helpful. The rooms are spacious and clean. Only negative I noted was in our room the lighting was a little dim/ maybe using led white blue lighting and didn’t seem quite enough for the size of our room, but otherwise we are really pleased with our stay here.
Stayed 1 night in Nov 2021
Response from S.Davis on 16 Nov 2021
Thank you for yr comments. We have noticed about light withn room. We will work on it.

10/10 Excellent

John D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Loreto!
Located in safe area, easy walking distance to restaurants. Quiet at night.
Stayed 1 night in Nov 2021
Response from S.Davis on 18 Nov 2021
Gracias por su comentario. Esperamos verle pronto nuevamente en Loreto.

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel with the best free breakfast ever!
Stayed 1 night in Sep 2021
Response from S.Davis on 22 Sept 2021
Thank you for yr comment. We hope to see you very soon in Loreto again.

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from S.Davis on 7 Sept 2021
Le agradecemos haberse hospedado en Hacienda Suites. Ojalá y pronto visite de nueva cuenta nuestro Pueblo Mágico.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place but needs more friendly staff
Stayed 4 nights in Jul 2021