Dear David,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Longview. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 2/5 score. You indicated that you were unsatisfied with our deposit policy and lack of cleanliness Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Dear Justin,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Longview. I am happy you were pleased with our clean facility, convenient location and great front desk staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

Dear Tal,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Longview. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 3/5 score. You indicated that you were unsatisfied with the service from receptionist and no breakfast. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Dear Alan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES LONGVIEW. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the situation you mention regarding the tub. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Thank you for your score! We look forward to any future stays at our property!

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES LONGVIEW and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Joe, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES LONGVIEW and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Bradley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES LONGVIEW and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Dakota, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Our aim is to deliver a positive experience for all our guests and we’re happy to have achieved that with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Abigail, Everyone here at the Red Roof Inn & Suites Longview was proud to see your 5/5 score. I am thrilled that our friendly staff, comfortable room and the other highlights mentioned pleased you. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Dear Taquisha,Thank you for your review following your stay at Red Roof Inn & Suites Longview. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You stated that the water was not hot, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

Hi Rosa,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn & Suites Longview. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hello Yekethia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof. Sincerely,AdraineRed Roof Management RediResponse Specialist

Dear Michael,Thank you for your review following your stay at Red Roof Inn & Suites Longview. I am happy that you liked the look of our hotel. However, you stated that the front desk staff was not friendly, the lack of breakfast and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hi Candice,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Longview. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management

Dear Anna, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN & SUITES LONGVIEW regarding the cleanliness. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Thank you for staying with us at Red Roof Inn & Suites Longview. We appreciate your kindness and look forward to any future stays you may have with us.

Hello Shannon,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES LONGVIEW and I welcome your 8/10 rating following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Dear Catherine,Thank you for telling us about your recent visit to RED ROOF INN & SUITES LONGVIEW. It's good to read that you had awesome experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. Our team at Red Roof look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Melanie, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES LONGVIEW. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for staying with us at the Red Roof Inn & Suites of Longview. We appreciate your stay and kind words. We look forward to any stay you have with us in the future.

Hello Sandra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES LONGVIEW and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Kami, Thank you so much for sharing your review. Everyone here at the Red Roof Inn & Suites Longview, are pleased to hear that you enjoyed some aspects of your stay, especially the comfort of our room and the value to price ratio meeting your expectation, prompting your 10/10 score. Please accept our most sincere apologies for the concern you described regarding the pool being closed. Your comments and rating will help us to recognize our strengths and improve upon our weaknesses.We greatly appreciate the time you've taken to review our hotel, The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you so much for staying with us at the Red Roof Inn & Suites of Longview. We appreciate your score and hope we can do better on your next visit with us. If there is anything we can do better, please feel free to reach out to me.

Dear Patricia,Thank you for telling us about your recent visit to RED ROOF INN & SUITES LONGVIEW. I was happy to read that our accessibility was to your liking. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Our staff at Red Roof, would love to see you again, should your travels bring you back to our area.Kind regards,LintonRed Roof ManagementRediresponse Specialist

Hello Caitlin,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I were happy to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Dear Jose,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I were delighted to see your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Hi Leander,I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Longview. It's great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Jose, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for telling us about your recent visit at the Red Roof Inn & Suites Longview. I was happy to read that our great staff and location pleased you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

Hello Kelan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Dennis,Thank you for taking a moment to write a review following your recent experience at the Red Roof Inn & Suites Longview. We are sorry you had a less than stellar experience due to the foul odor you mentioned, the condition of the pool and the other concern mentioned. Our team is committed to satisfying our guests, so we are very thankful for your feedback.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRediresponse Specialist

Hello Tijuana,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I appreciate your 4/5 score and are thrilled to hear you had a stay. We aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hi B,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Longview. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our outstanding value, cleanliness, and efficient staff. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Sincerely, Chevanese RediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I were happy to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Dear Angelica,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Dear Rodney,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Dear Naomi,Thank you for taking a moment to write a review following your recent experience at the Red Roof Inn & Suites Longview. It's good to read you were fond of our nice staff. However, you stated that the condition of the tiles, the issue with the shower faucet and the other concerns mentioned were the downsides of your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Regards,LintonRediresponse Specialist

Dear Valued Guest,Thank you for telling us about your recent visit at the Red Roof Inn & Suites Longview. I was delighted to read that our clean and spacious room was convenient to your overnight stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

Dear Victoria,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Longview. We sincerely appreciate your 3/5 rating. However, we're sorry to hear that your stay was hindered due to the absent of a concierge, and trashcan in the room. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.Sincerely, Chevanese RediResponse Specialist

Dear Donald, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I were disheartened to see your stay resulted in a 2/5 score. Please accept our apologies. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

I deeply apologize that you experienced the issues when you checked in. The front desk GSR had no right to speak to you in that manner. She did inform me of the issues at hand and I told her that she was to let you know we would give you the first night back. Again I apologize for this happening.

Thank you for taking a moment to leave a review, Linda. Myself and the staff at the Red Roof Inn & Suites Longview appreciate your 8/10 score following your stay. We aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Gabrielle RediResponse Specialist

Hello Yaketha,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Lloyd,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES LONGVIEW. It’s great to hear that you found your room to be spacious and comfortable in addition to being fond of the charging port at the location. On the other hand, I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as issues with the amenities among other concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

Hello Stephen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES LONGVIEW and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Hello Stephen,Thank you for being our guest. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other long term lodging locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Billy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Longview and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hi Kassidy,Thank you for taking the time to write a review of your stay at Red Roof Inn & Suites Longview. I am glad to read that you were pleased with our room. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Devorine RediResponse Specialist