Front of property

Reviews of Americas Best Value Inn Port Jefferson Station Long Island

2 out of 5
Americas Best Value Inn Port Jefferson Station Long Island
1371 ROUTE 112, Port Jefferson Station, NY

Reviews

5.4
Rating 10 - Excellent. 13 out of 187 reviews" "
Rating 8 - Good. 34 out of 187 reviews" "
Rating 6 - Okay. 57 out of 187 reviews" "
Rating 4 - Poor. 38 out of 187 reviews" "
Rating 2 - Terrible. 45 out of 187 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.2/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Seth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Wifi did not work
Stayed 1 night in Mar 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty sketchy place. Photos look decent but they are deceiving. Cheap awful sheets, worn carpet, bathroom need a good scrub. Plastic on lamp shades a fire hazard. Good news try Uncle Giuseppe's grocery store down the road, pretty amazing place.
Stayed 1 night in Jun 2021
Response from Guest Relations on 8 Jul 2021
Thank you for bringing your concerns to our attention. While it's great to know you enjoyed our local Uncle Giuseppe's as much as we do, please accept our apologies if your overall experience could've been better. Rest assured that we're discussing your feedback with our housekeeping and maintenance team so we can improve upon them right away. This is unlike us, so we look forward to being given an opportunity to show you the excellence we're capable of.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Spacious court yard/parking lot. But the bathroom fan was noisy, and the wooden toilet seat was jaded.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Look elsewhere
Cop cars on site for other, looked like a welfare hotel. Inside appeared clean but sparse. Fitted sheet barely fit. Well lit parking and quiet for a Saturday nite. Would not return
Stayed 1 night in May 2021
Response from A on 26 May 2021
thank you for your feed back . Inside appeared clean , Well lit parking and quiet for a Saturday night.

2/10 Terrible

Danny

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

john

Liked: Staff & service, room comfort
Average with benefits
It was great location to everything you need nearby. Was a bit aged and rugs was in need of washing
Stayed 13 nights in Oct 2020
Response from Raj on 29 Oct 2020
Thank You for staying with us . Your review is very valuable to us. hope to see you soon.

6/10 Okay

Tanya

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs a lot of work
I was in town for my mothers funeral so I chose this hotel due to it's proximity to the cemetery. Staff was very nice and friendly at check in and checkout. Fairly clean and quiet room. However, this is an old hotel that needs a lot of updating. Faucet was rusty and wiggly, bed was super uncomfortable and could feel the springs. Mattress had burn marks in it, and sheets had holes. Overpriced for what it is. I'm glad I used my free night for this stay.
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10
The smokers room was well cleaned and very few holes in the blanket. Im pretty sure the maid knocked over my bud but other than that would defintly stay again
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 1 night in Jul 2020

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, room comfort
Comfortable. Older unit. No issues.
Stayed 1 night in Mar 2020

2/10 Terrible

Tionne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place needs to be done Over Carpet needs cleaning L
Stayed 1 night in Mar 2020
Response from Guest Relations on 13 Mar 2020
Dear Tionne, It is clear that we dropped the ball during your stay with us and we thank you for your suggestions for improvement. Our team will work together to elevate our accommodations, and hopefully, you'll give us another chance to meet your expectations down the line.

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
Horrible service horrendous room with bugs management rude.
Stayed 1 night in Feb 2020
Response from Raj on 26 Feb 2020
Hi Mr. Thomas Luciani Nicholas , Reality is Check in time 3 PM ,1 king size room is for double occupancy ( 2 adults ) and we are not tolerate 2 person out of 3 argue loudly in early morning and disturbed other guest. thank you

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Raj on 15 Feb 2020
Mr. John , thank you very much for your review . we appreciated you stayed with us. looking forward to serving you in further.

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross stay away!
Absolutely terrible. Smelt like dirty cigarettes and had burn holes in the sheets that were never cleaned
Stayed 1 night in Jan 2020
Response from AJ on 21 Jan 2020
Please accept our sincerest apology for not meeting your expectations. If you would have notified the front desk staff of any issues you might have had , we would have promptly taken care of it . Still , we will look into the matter and improve our quality & service . We do appreciate your business and feedback. Thank you with warm regards.

2/10 Terrible

fabio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019
Response from Raj on 10 Dec 2019
Hi, Mr. Fabio Murillo . Thank you for Staying with us for 15 Times since June ,19. we have always given you the best 5 star hospitality services. we checked you in at 12.00 pm as you know check in time 3.00 pm. we have always extended your late check out as you know it is 11 am. we got complained from the guest of next room that loud noises were coming in early morning from your room that we managed somehow.it is very surprised  when you write review and given 2 star . We are looking forward to seeing you next time.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Bed Bugs found on my bed. Very little support other than a room 2 doors down... employee acted like everything was solved, despite my explaining that my stuff may have been infested and that bed bugs live in more areas than the bed...
Stayed 1 night in Nov 2019
Response from Raj on 23 Nov 2019
Hello Mr. Luke Sanborn Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations..We took this report very seriously and it's our top priority. We immediately took the room out of service and contacted our licensed pest control professionals to service the room as well. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank you

8/10 Good

dominick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Oct 2019
Response from Raj on 4 Nov 2019
thank you very much. see you soon

8/10 Good

Jj, Ny

Liked: Cleanliness, staff & service
Disliked: Amenities
Property was more like a truck stop or a place you'd bring your mistress and pay an hourly rate
Stayed 1 night in Oct 2019
Response from M on 26 Oct 2019
thank you for staying with us and gave us 4 out of 5 stars. we appreciated.

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019
Response from Raj on 4 Nov 2019
thanks

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Oct 2019
Response from Raj on 4 Nov 2019
thanks for staying with us

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2019
Response from Raj on 4 Nov 2019
Thank you very much

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Manager on 6 Sept 2019
Thanks

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn't feel safe. Plexiglass window with a 2-inch slot to put your money through when you checked in. No drinking glass in room. (Just soap, which is okay, but need a drinking glass at least.)
Stayed 1 night in Aug 2019
Response from AJ on 30 Aug 2019
Thank you for your valued feedback and staying with us . Generally glasses are kept in an ice bucket which is covered with a lid but you could have called front desk and it had been delivered to you right away. Thanks once again to give us an opportunity to improve our services.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities
Lights don’t work by the bathroom area, smells, just awful
Stayed 1 night in Aug 2019
Response from AJ on 22 Aug 2019
Sorry for causing you any inconvenience . wish you could have informed while staying with us so we had addressed this issue right away. We assure you our best services in future stay .

6/10 Okay

Michael

Rooms were very nice and clean. I liked free breakfast.
Stayed 1 night in Aug 2019
Response from AJ on 22 Aug 2019
thank you for staying with us and we value your feedback . look forward to serve you in future .

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The property is old and it had a smell in the room. There were cobwebs on the luggage stand. The furniture hadn't been dusted and the box spring was dirty.
Stayed 1 night in Jul 2019
Response from - on 1 Aug 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Laura

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bathroom VERY tight and outdated. Also VERY strong urine smell. We will not be back. However, staff was super nice.
Stayed 1 night in Jul 2019
Response from - on 1 Aug 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from - on 1 Aug 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from - on 1 Aug 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from - on 1 Aug 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Robert

Disliked: Property conditions & facilities, room comfort
Run down hotel, 1960s
Stayed 2 nights in Jun 2019
Response from Guest Relations on 27 Jun 2019
Dear Robert, We are very sorry that our accommodations failed to impress you. All feedback enables us to view our property from a different perspective and work to make the improvements that our guests deserve. Thank you for your review.

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019
Response from - on 1 Aug 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Its a motel, not a hotel, with little to no amenities. The area was just ok, but the staff was friendly.
Stayed 1 night in Jun 2019
Response from - on 1 Aug 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Rhonda

Liked: Staff & service
Horrible
Service was good but the place is terrible and way overpriced. I spent the same money for a very nice hotel with a restaurant & bar, elevators, pool and outside seating.
Stayed 1 night in May 2019

6/10 Okay

Peter

Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Elsewhere!
The bed listed to one side like a sinking ship. Very uncomfortable! The shower stall was not clean, and the heat could not be regulated. Finally, there were some shady characters skulking around the property. This is not a bad area, so I don't know why this was unless they house homeless people for the county. Lastly, there was no coffee although they say there is.
Stayed 1 night in May 2019
Response from General Manager on 9 May 2019
Thank you for the feedback. We are sorry for the issue with your bed and cleanliness provided to you during your time with us. Our team will take a look at your concerns and work to deliver a fix. We hope that you had a wonderful trip, and we would love another chance to exceed your expectations the next time you are in town.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning person was polite and accommodating ..microwave was clean also frig. If you take off your socks and took a step the carpet was so dirty you had to put them pack on....bed had no mattress pad and sheets barely fit the bed...don’t know what the call that piece of farbric on top of bed...pillows were like rocks. Walls had damaged and they BADLY needed to be painted. Had gotten a extra sheet from service and wrapped myself in it to go to bed. Toilet seat had chips.would not dare take a shower without putting on a pair of water shoes ..Pictures are not accurate...WOULD NEVER GO BACK...
Stayed 1 night in May 2019
Response from General Manager on 9 May 2019
Thank you for sharing your feedback. While we are happy you enjoyed our staff, we are saddened to know that the accommodations provided to you was anything but exceptional. We will work to deliver better cleaning in the future, and note the upkeep of the walls. Comments like yours are what we need to hear to improve, and moving forward, we hope you will give us another chance to impress you the next time you are in town.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not clean enough and run down room/bathroom. Room smelled like smoke despite of non smoking category
Stayed 1 night in May 2019

4/10 Poor

MICHAEL

Stayed 1 night in Apr 2019

6/10 Okay

Jeffery

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

sabra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
They did not have blanket exposed electric box and outlets dangerous there were no coffee machines and the woman manager banging on door in the morning to ask if I had heat on
Stayed 1 night in Mar 2019

6/10 Okay

Shanii, Rochester NY

It's a decent hotel for the price you are paying. Don't come with high expectations of room service or staff catering for breakfast needs and stuff like that as you'd get at a 3 or 4 star hotel. I stayed in a room that had two beds in there and the room was clean for the most part I noticed one hole in one of the sheets but it looks as advertised for the most part. I'd recommend it to persons who just want somewhere to rest their heads for a night or two at an affordable price if you're in the area to visit a school or job meeting and things of that nature.
Stayed 2 nights in Oct 2018

6/10 Okay

Marry, Florida

Liked: Cleanliness, property conditions & facilities, room comfort
We Could Have Been Told about the key being wiped clean and not opening your door if you store next to your cell phone. The refrigerator is a nice size and the room was clean. The AC work nice and fairly quick. It is what it is, clean basic accommodations.
Stayed 2 nights in Sep 2018

6/10 Okay

Tara

Disliked: Cleanliness, property conditions & facilities, room comfort
Try it if you want to but I won't go back.
Well aside from being a non smoker in a smoking room and having to wash everything brought into the room when I got home because of the stench, and having to go to the local target to buy bedding because the comforters had burn holes in them, and the nightly 3am wake up by the same women who I'm assuming was a resident there ok there is no other side, it was yucky. We would have gone elsewhere but it was family weekend at the University and everything was booked. Next time I will gladly pay more for a better place. I'd say you get what you pay for but if that were true this place should have cost $20 a night.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

2/10 Terrible

PJ, Northampton, MA

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst motel I have ever stayed in! Dirty and stark. 2 holes in the wall and dirt (?) marks running down the walls. It looked like someone had thrown a cup of coffee at the wall. Unfinished wood with carpenter's pencil makings still on it. No pictures on the walls. Several cigarette burns on the bedspread. Store plastic left on all three lampshades which was yellow and had never been dusted. Won't be staying THERE again!
Stayed 2 nights in Aug 2018

4/10 Poor

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018