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"Lagoon view did not exist, shrubs too tall to see the lagoon. Events the entire time resulting in noisy and rowdy fellow guests. Restaurant a la cart service cancelled due to rugby screening in the pub. Management need to audit their customer ecperiemce. Decor tired, needs a revamp and a serious coat of paint. I will never go back"

"Disappointing for a 4star. Limited breakfast options, simple things like, no fried or boiled or poached eggs, no filter coffee. Only one plug point in the room. Iron in room had no settings and I ended up scorching my garment. Noise was on another level from staff, and when asked to please quiet down a bit , was laughed at. The pics are nothing like the actual venue. Pool was green, so in scorching 30• weather you could not swim either. I would not stay again or recommend either."

"Great stay! clean n fresh rooms with all that u need. Beautiful garden and friendly serviceminded staff!"

"Very special place had our sister inlaw with us, who is from one of the local hotels, she was very impressed Met Abby the graffiti what an amazing experience. Low shedding happened every couple of hours wich i thought would impact our stay, but wasn't an issue. Loved and would go back if we ever come back to East London. You wont be sorry"

"Hathaway Guest House is a great place to stay, their services are excellent. I would like to recommend it to anyone that wish to visit East London. "