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Reviews

4.5 / 5Excellent
1,867 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Buckingham Palace
    7 min walk
  • Popular Location
    Westminster Abbey
    15 min walk
  • Restaurant
    Bbar
    1 min walk
  • Restaurant
    Le Signore
    1 min walk
  • Airport
    London (LHR-Heathrow)
    37 min drive

Book online or call:

+64 9913 4658

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    London

    Located in London's London City Centre neighbourhood, The Rubens At The Palace is in the city centre and near a metro station. Victoria Palace Theatre and Apollo Victoria Theatre are cultural highlights, and some of the area's popular attractions include Coca-Cola London Eye and Stamford Bridge Stadium. Looking to enjoy an event or a game? See what's going on at Emirates Stadium, or consider Piccadilly Theatre for a night out. Our guests appreciate the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • Buckingham Palace - 7 min walk
    • Westminster Abbey - 15 min walk
    • Big Ben - 20 min walk
    • Harrods - 3 min drive
    • Piccadilly Circus - 4 min drive

    Getting around

    • London Victoria Rail Station - 3 min walk
    • Victoria Underground Station - 5 min walk
    • London (LHR-Heathrow) - 39 min drive

    Restaurants

    • The English Grill — 1 min walk
    • The Curry Room — 1 min walk
    • Bbar - 1 min walk
    • Le Signore - 1 min walk
    • Timmy Green - 1 min walk

    About this property

    The Rubens At The Palace

    This smoke-free hotel features 2 restaurants, 4 bars/lounges and a 24-hour business centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and 24-hour room service are on-site. All 161 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, TVs come with satellite channels, and guests will also find premium bedding and free bottled water.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and public transport

    Valet parking: GBP 46 per night

    Food and drink

    English breakfast available for a fee daily 7 AM–10 AM: GBP 22.00 per person
    2 restaurants
    4 bars/lounges
    24-hour room service
    Coffee/tea in a common area

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    Laundry facilities

    Conveniences

    Lift
    Free newspapers in reception
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Chinese
    Danish
    Dutch
    English
    Estonian
    Filipino
    French
    German
    Hindi
    Hungarian
    Italian
    Latvian
    Lithuanian
    Polish
    Portuguese
    Romanian
    Spanish

    Business services

    24-hour business centre
    Computer station
    Meeting rooms

    More

    Smoke-free property

    Room amenities

    Bedroom

    Climate control (air conditioning)
    Linens
    Premium bedding

    Bathroom

    Bathrobes
    Designer toiletries
    Hairdryer
    Shampoo
    Soap
    Toilet paper
    Towels

    Entertainment

    satellite channels
    TV

    Food and drink

    Champagne service
    Free bottled water

    More

    Connecting rooms available
    Desk
    Individually decorated
    Individually furnished
    Iron/ironing board
    Phone
    Safe
    4.5

    Excellent

    5 - Excellent
    1,128
    4 - Good
    575
    3 - Okay
    123
    2 - Mediocre
    28
    1 - Poor
    13
    4.6
    Cleanliness
    4.7
    Service and Staff
    4.5
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 5 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Will definitely be staying again

    This was by far one of the best hotel stays I have ever had.. the staff was very friendly, helpful, and knowledgeable. Adriano at the English grill was spectacular. The concierge gave great advice for local tours. The front desk staff gave advice on local food after learning it was my first time in London. The doormen were quick to help with bags or my jacket or getting me a cab and informed me how to tell if a cab was available! All in all just a great experience!! Will stay there again

    Stayed 2 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Wonderful Staff

    We have stayed here many times and the location, service, accommodation and food are all excellent. The staff always provide excellent service and couldn't be more friendly or helpful. In the heart of London next to the palace you can walk through the park and have easy access to the city (also tube station just around the corner). It is away from the hustle and bustle of the busy tourist spots and is in a quieter location next to the palace. Its nice to start and finish your day walking past the palace. This time we ate in the restaurant and felt truly pampered by the staff they were so attentive and helpful, the food was extremely good and whilst it was an expensive meal for us it was a 5 star meal & service and a special treat for us as it was part of a mini break to London (theatre trip). The doorman was lovely, friendly and a good laugh and very smart in his redcoat. Thank you to all the staff - its the people here that make the difference - your staff are invaulable - without them its just another hotel - good service deserves recognition and you get 5 stars from us.

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We stayed 8 days at New Year’s. The hotel was decorated beautifully, actually better than Buckingham Palace...we took a private tour of Buckingham across the street. Our room was comfortable, shower nice hot, room clean, coffee and tea service in the morning perfect. The staff was superb. They cared, and went the extra mile each day to ensure our trip was awesome. We will be returning to the Rubens for certain. The Beef Wellington served on New Year’s Eve was a meal I will remember for the rest of my life. Awesome!!

    Stayed 8 nights in Dec. 2019

    4/5 Good

    • Liked: Staff & service, property conditions & facilities

    Great location. The staff is very friendly. It’s convenient located for major transportation.

    Stayed 4 nights in Feb. 2020

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