expedia
VIP Access

Phoenix Hotel

Hotel Class
3 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
1,732 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Business Services
  • Bar

Map

What's nearby

  • Popular Location
    Kensington Palace
    15 min walk
  • Popular Location
    Hyde Park
    16 min walk
  • Restaurant
    Cous Cous Cafe
    1 min walk
  • Restaurant
    The Prince Alfred
    2 min walk
  • Airport
    London (LHR-Heathrow)
    34 min drive

Book online or call:

+64 9913 4658

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area

    London

    Located in London's London City Centre neighbourhood, Phoenix Hotel is near a metro station. Kensington High Street and Park Lane are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kensington Gardens and Hyde Park. ZSL London Zoo and Stamford Bridge Stadium are not to be missed. Our guests appreciate the hotel's location for the sightseeing.

    Visit our London travel guide
    Popular Location

    What's nearby

    • Kensington Palace - 15 min walk
    • Hyde Park - 16 min walk
    • Marble Arch - 4 min drive
    • Royal Albert Hall - 4 min drive
    • Natural History Museum - 4 min drive

    Getting around

    • Bayswater Underground Station - 3 min walk
    • London Paddington Station - 15 min walk
    • London (LHR-Heathrow) - 35 min drive

    Restaurants

    • Cous Cous Cafe - 1 min walk
    • The Prince Alfred - 2 min walk
    • Pret A Manger - 2 min walk
    • Gold Mine - 2 min walk
    • Santorini Restaurant - 2 min walk

    About this property

    Phoenix Hotel

    A bar/lounge, coffee/tea in a common area and a meeting room are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 125 rooms offer free WiFi, coffee makers and TVs. Guests will also find electric kettles, hairdryers and safes.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    No on-site parking available

    Food and drink

    Free continental breakfast available daily
    1 bar
    Coffee/tea in a common area

    Family friendly

    Dry-cleaning service
    Laundry facilities

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance

    Languages spoken

    English

    Business services

    1 meeting room
    Computer station

    More

    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Heating

    Bathroom

    Free toiletries
    Hairdryer
    Shower

    Entertainment

    TV

    Food and drink

    Coffee/tea maker
    Electric kettle

    More

    Desk
    Iron/ironing board (on request)
    Phone
    Safe
    4.2

    Very Good

    5 - Excellent
    608
    4 - Good
    887
    3 - Okay
    196
    2 - Mediocre
    31
    1 - Poor
    10
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.0
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean, staff were very helpful. Close to underground, shops and many restaurants. The staff helped on many occasions (pickup parcels, and deliveries). Room was small, but did book a single and got a double bed. Will stay again.

    Stayed 6 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Just stayed one night. Room was comfortable and even though the bathroom was a little tight for someone over 6ft it had everything I needed for my overnight stay. Staff were great and the complimentary drink I received on arrival was much appreciated. Hotel is easy to get to and within walking distance of Kensington Gardens. All in all very enjoyable.

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff very helpful. They gave me a new room when the heater in my room is not working. I really appreciate it. Breakfast was adequate. Can’t complain about the price I paid.

    Stayed 1 night in Jan. 2020

    Tell us how we can improve our site