London Borough of Croydon Holidays from NZ$3,677

The room was spotless clean and was furnished to a very high standard. The staff were absolutely superb, both front of house, in the bar/restaurant and cleaners. I would highly recommend and will stay again.

The rooms were clean, but very small (cruise ship size) and worn. Shower leaking out of the door. Worped flooring due to shower leaking. Bathroom and shower were all black in color a very dark. Breakfast at

Breakfast was a great add on.

This was one of the best hotels I’ve ever stayed in. Every member of the staff was extremely welcoming, helpful, and friendly. They were always willing to offer recommendations for restaurants or things to do, and would even help arrange a taxi. When we checked in, we were greeted immediately, offered water, and then promptly shown to our room. The rooms were each unique and cozy, which really encouraged you to enjoy all the different spaces the hotel had to offer to relax. Their menu was also really good—especially the breakfast options—and they even offered a really nice afternoon tea. We were traveling to visit the Hawaiian Kingdom exhibition at the British Museum, and it was literally right around the corner—not even a 5-minute walk. We were also conveniently close to several shops and restaurants, all within a few minutes walking. Even some I visited in SoHo tweet only a 15–18 minute walk, or a quick cab ride if walking isn’t possible for you. I wish I could name everyone on the staff who made such an impression, but I didn’t catch all of their names. Tudor, Marta, and the two evening bartenders were all fantastic—but truly, everyone I encountered at the hotel was. If I’m ever back in London, I will definitely be staying here again.

The bed, coffee machine, fridge, gym, and bathroom were all super clean. The gym was well looked after—water (still and sparkling) and towels were available. The weight section, treadmill, and cable fly machine were decent for a workout away from home. The bench was a downside, as the seat constantly slid. Santal shower gel, conditioner, shampoo, hand wash and body cream was a nice surprise in the bathroom. Staff were really lovely! There is a garden and a restaurant - I hope to check it out on my next visit.