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Reviews of The Chandi Boutique Resort

4 out of 5
The Chandi Boutique Resort
Jalan Raya Senggigi, Batu Layar, Senggigi, Lombok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 166 out of 234 reviews" "
Rating 8 - Good. 62 out of 234 reviews" "
Rating 6 - Okay. 6 out of 234 reviews" "
Rating 4 - Poor. 0 out of 234 reviews" "
Rating 2 - Terrible. 0 out of 234 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2023

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This pla e has a fantastic outdoor bathroom and shower with very modern clean facilities. My dream😃. The staff were so accommodating and the food was varied and fresh. A in my world.
Stayed 1 night in May 2023

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room was first class. Restaurant was varied with a great menu. Our bathroom had outside shower and was the best uve seen.
Stayed 1 night in May 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property in a quiet area of Lombok
Stayed 4 nights in Apr 2023

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Chandi is a wonderful getaway. The resort is spacious and immaculate. The staff couldn't do enough for us and the guys in the restaurant were awesome, they made each mealtime so enjoyable. The food is great, the best breakfasts ever. In fact the food was so good we asked to see the chef to shake his hand. So many thoughtful touches have gone into the resort, it was a joy to be at from start to finish.
Stayed 3 nights in Mar 2023

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Chandi Resort was absolutely perfect. We could not have asked for a better place. Wonderful, responsive staff, clean, peaceful and lovely overall. We will for sure be returning and will recommend Chandi to all of our friends and family.
Stayed 3 nights in Feb 2023

10/10 Excellent

KHOULOUD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Everything about the hotel was superb, Specially the staff. They have treated us with care, respect and as part of The Chandi family.
Stayed 5 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Excellent service and location, but needs refresh
The good: - Excellent service and staff, 5 stars - Beautiful grounds well maintained - Location, design, layout - Breakfast options The bad: - Bedding and towels brownish/grayish, not pleasing - Various broken things (bathroom lights out, shades, etc) - Aging condition of property Overall, this could be an excellent property, but only if major renovations are carried out. I really wish I could have experienced this place 10 years ago, it probably would have been amazing. Overall, there are some good aspects, but overall the experience could be much improved by the owners investing in a refresh (bare minimum offer the guests clean white linens and towels at this price point). If I knew renovations were complete, I wouldn't hesitate to come back, but I'll probably wait until the refresh happens.
Stayed 10 nights in Jan 2023

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this small hotel on the beach with a fabulous pool. The staff in the restaurant was excellent. The food was good too. The only thing keeping me from giving it a 5 star is the air conditioning barely worked and 2 nights it broke in middle of the night so we were sweltering. Fix that and this place is 5 star
Stayed 5 nights in Dec 2022

8/10 Good

yusuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is right there, and you can enjoy the sound of the waves while eating your meal. The staff are all friendly and make every effort to accommodate your needs. The stay would have been even better if the spa had been better equipped.

10/10 Excellent

Zamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful clean n friendly
Stayed 2 nights in Aug 2022
Response from Andi Isfandiari on 11 Aug 2022
Dear Zamani, Thank you for rating us perfect 5! We hope to see and host you again in the near future. Take care!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded Villas Relaxing and Delightful
My wife and I had a wonderful stay here. The resort only has 15 private villas so it's nice and secluded. The staff provided excellent service but let us enjoy ourselves without being overbearing. With the exception of the pizza, all the food we ate at the restaurant was really tasty and flavorful. The breakfast was delicious as well. We really liked the ala carte option as opposed to a buffet-style that many hotels offer. The pool was nice too because, while it's not 25 meters, it's long enough to do laps on and get in a good workout. The outdoor bathroom was really neat and the beds were comfortable. A couple times, we had a problem connecting to the wi-fi but in general, it worked just fine, though you won't be streaming any movies. All in all, we would book this resort again. It was quiet, relaxing, lovely rooms, right on the beach, nice pool with comfortable lounge chairs, with an attentive, but not too attentive staff, Thank you for a wonderful stay!
Stayed 4 nights in Feb 2020

8/10 Good

Maxeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to do nothing but relax
Room was comfortable and spacious, outside bathroom exceptional, restaurant was disappointing due to lack of choices and mostly came out cold. Very isolated resort, need transportation to get around
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Her loved everything about the chain. Close to the beach hassle free, tranquil setting. Beautiful staff will stay here again
Stayed 9 nights in Oct 2019

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make this place.
great staff, comfortable room, nice views, safe area,
Stayed 10 nights in Sep 2019

8/10 Good

Mark, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small resort with friendly staff always keen to help. Rooms were spacious and clean
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting of the Chandi was like something out of a movie, it was absolutely beautiful.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is a rippa - we have loved every minute of our stay. It is quiet, the location is brilliant. The staff are so happy and friendly. The food is amazing. The bed is comfortable and huge, the wifi is great, the water is hot and the air con is quiet and cold. Dont have a bad word to say about this boutique resort - would stay here again absolutely :)
Stayed 1 night in Sep 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in a not so nice area
The location of the hotel wasn't brilliant. After having stayed at around the Kuta area 3 years ago, this area is in the older part of town and cleanliness surrounding the hotel wasn't great. However, if your idea of a holiday is only to remain in the hotel this would be a great place to stay. It has a nice setting and the view of the sunset is excellent, even the locals come to the area to view the sunset during the weekends.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Quiet beachfront small property. Breakfast was ordinary - small portions and not fresh. Bedding/mattress/pillows mouldy smell Dressing gown provided old and scratchy Sewage stench around outdoor bathroom Day spa staff did not speak very good English to understand needs.
Stayed 5 nights in Jul 2019

10/10 Excellent

Utsavkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast, lunch and dinner, both service and quality, were great. Spacious, clean rooms. Beach was clean. Always a local or 2 selling their products, they're very friendly and always up for a chat. Location was good, a short and very cheap taxi ride into Sengiggi.
Stayed 2 nights in Jul 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and Rewind at the Chandi
My husband and I had a wonderful and relaxing stay at the Chandi resort. The grounds are very well kept and we enjoying both the pool and the ocean. The staff were very kind and considerate. Overall we recommend this resort to anyone looking for a very relaxing and laid back vibe.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Suprio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was satisfactory, from the location and architecture of the site, to the calm and cool atmosphere. The staff were very friendly and sensible. And the food was amazing. Loved the hammocks and the open-air bathroom.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Feb 2019

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to relax and unwind. Worth coming to Lombok just to stay here. Easy to get to Gili Islands for a day trip and the staff were absolutely terrific. One of the most memorable places we have stayed anywhere in the world
Stayed 6 nights in Dec 2018
Response from Nazar on 7 Feb 2019
Dear Kieran, Thank you so much for taking time to write comment during your stay with us. hope to see you again. Have a nice day with kindest regards, Nazar

10/10 Excellent

Aziati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Womderful hotel and staff are friendly.Looking foward to come again
Stayed 4 nights in Dec 2018
Response from Nazar on 7 Feb 2019
Dear Aziati, Greetings from our team at The Chandi Boutique Resort & Spa. Thank you so much for your superb comment. wish to serve you again in the near future Have a wonderful day with kindest regards Nazar

8/10 Good

Ben, Lombok, id

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, small scale and right on the beach. We had a great Christmas Eve dinner with band and Santa... they couldn’t have tried harder!
Stayed 2 nights in Dec 2018
Response from Nazar on 7 Feb 2019
Dear Mr. Ben Glad to hear your good experience during your stay with us. thank you so much for your stay and good comment have a wonderful day. Kindest regards, Nazar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the ocean but the beach was not usable. Good pool
Stayed 3 nights in Dec 2018
Response from Nazar on 7 Feb 2019
Dear our valued Guest, i hope you are doing well Thank you so much for the comment and telling us your experience. in many good season and weather the beaches is swimable with very soft waves. hope to see you again in the near future with kindest regards, Nazar

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Mey Antari | Operation Manager on 31 Oct 2018
Dear Mr. Martyn, Thank you for the perfect score given to us. We will keep our standard of services and keep doing our best to meet the guest expectation. We are looking forward to welcoming you back in the near future.

10/10 Excellent

Peter

Beautiful Resort
Had a great experience at The Chandi ! Beautiful location and facilities, great service. There was no earthquake damage and the whole Sengiggi area is open for visitors.
Stayed 3 nights in Sep 2018
Response from Mey Antari | Operations Manager on 1 Oct 2018
Dear Peter, Thank you for your reviews towards your recent stay with us. As you know that we have very quick recovery after the earthquake. Please make sure that we have more chance to welcome you back in the near future. Thank you and have a great day!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL HOTEL
This is a truly wonderful hotel and highly recommend it. Individual bungalows are spacious with outdoor bathrooms which are great. Beautiful property; food was very good and reasonably priced. Great breakfast is included and is made to order rather than the usual buffets. Service was impeccable.
Stayed 4 nights in Jun 2018
Response from Mey Antari | Operations Mananger on 21 Aug 2018
Dear Mr. Joel, Thank you very much for your kind review. I am delighted to know that you had enjoyed your stay with us. Its a great pleasure for all of us to have in as our guest. We do hope that we have more chance to welcome you back at The Chandi in the soonest time. Have a great day!

8/10 Good

Chan, Malaysia

Liked: Cleanliness, staff & service, room comfort
Value for money, nice and friendly staff
The room was very big and nice.Very helpful staff especially the front counter, she help us to arrange Blue bird to pick us up,ready few breakfast box for us because we need to leave very early next day to the airport and a surprised birthday cake(Free) for one of my birthday girl. But the place was very quiet, no 24hrs mini mart nearby, hotel spa close at 11pm and also the restaurant. Need to take Blue Bird to the nearby town for drink and food, massage, live band or 24 hrs mini mart.
Stayed 1 night in Apr 2018
Response from Mey Antari | Operation Manager on 17 May 2018
Thank you for your time and for sharing your feedback. We are happy to hear that you enjoyed the resort. Our staff strive to achieve an exceptional environment for all our guests in order to exceed their expectations. Thank you once more for staying with us and for your nice comments. We definitely look forward to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Perfect!!
Response from Mey Antari | Operational Manager on 18 Apr 2018
Thank you for your positive headline and the perfect comment towards our property. We keep working to improve our service and hope to see you next time. :) Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall experience
Excellent overall experience. Recommend it highly. Excellent and helpful staff, great breakfasts. Very clean rooms and well kept up grounds.
Stayed 7 nights in Mar 2018
Response from Mey Antari | Operational Manager on 18 Apr 2018
Thank you for your positive feedback. :) we are looking forward to your soonest return. Have a great day!

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a beautiful property
Stayed 1 night in Mar 2018
Response from Mey Antari | Operational Manager on 18 Apr 2018
Dear Carina, Thank you for your positive headline and give us score 5 out 5, It is much appreciated. we keep working to improve our service and hope to see you next time. :) Have a great day!

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable, quiet and friendly and helpful staff
Stayed 5 nights in Feb 2018
Response from Mey Antari on 24 Feb 2018
Dear Mr. Andrew, Thank you for your great review. We keep improving ourself for better service. We are waiting for your return. Have a great day!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Mey Antari|Operational Manager on 18 Apr 2018
Dear Michael, Thank you for your feedback, we keep improving our service and waiting your soonest return. :) Have a great day!

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice cosy and quiet boutique hotel
The hotel was very cosy and quiet - it almost felt like we had the whole place to ourselves. We really enjoyed just lounging and wading in the pool as we watched the sun set over the horizon. Hotel room was clean and the aromatherapy message was good. Wished we had stayed longer.
Stayed 3 nights in Feb 2018
Response from Mey Antari |Operational Manager on 20 Apr 2018
Dear Max, Thank you for your positive feedback :) and surely all of staff and I would be very happy to welcome you back soon. have a great day!

10/10 Excellent

Cindy, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indonesian flavour and beautiful grounds
The receptionist Een helped me organize activities several times and was super helpful and nice. The hotel grounds are immaculate and fabulous. Everyone went out of their way to provide exceptional service. I would definitely recommend this hotel!!!
Stayed 5 nights in Jan 2018
Response from Mey Antari|Operational Manager on 6 Feb 2018
Thank you for your review Ms. Cindy :) Especially to give the highlight to one of our staff, Een and also all others staff. Your feedback as our good spirit to improve our service and once you come back in the future, we could serve you even better. stay healthy and happy, we are looking forward to your return. Have a great day!

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing
Very relaxing,staff were friendly and polite,food was really nice.
Stayed 3 nights in Jan 2018
Response from Mey Antari | Operational Manager on 23 Jan 2018
Dear Mr. Gary, Thank you for your great reviews, we are more than happy to know that you had enjoy your stay with us especially to highlight our staff and food. We keep doing our best to improve our service to fulfill the guest expectation. Once again thank you very much and looking forward to your soonest return. Have a great day!

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went above and beyond to make our stay great.
Stayed 4 nights in Jan 2018
Response from Mey Antari|Operational Manager on 19 Jan 2018
Thank you for your great review towards our property, Logan :) we keep improving our service to give our best to the guest. Looking forward to your soonest return. Have a great day!

10/10 Excellent

josephine, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
our only regret is that we only stayed one day. the hotel is very nice and quiet, and ataff very attentive. it would have been nice to stay longer. would definitely stay there again if we have the chance.
Stayed 1 night in Jan 2018
Response from Mey Antari|Operational Manager on 8 Jan 2018
Dear Josephine, Thank you for your reviews. We are more than happy to know that you had enjoyed your stay with us. Hope that you could stay longer next time and explore Lombok more :) stay happy and healthy!

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place on Lombok
Lovely resort with feeling for the details on rooms and facilities, me and the family lived place. Maybe a bit quite with a little child, but for relaxing it's the perfect place to be. The tide washes in some garbage from time to time, the resort can't do much about this worldwide issue but cleaning up the beach. Learned at the end that the management is German, that explains a lot on quality provided. Thanks for making this a great stay for us.
Stayed 8 nights in Oct 2017

8/10 Good

Fran, perth australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
Stayed at Chandi for 8 nights. Nice and quiet. Have to catch a taxi to go anywhere much but that's very easy and cheap. Overall resort good. Only downside was the standard of food varied... breakfast was fine but other times a bit hit and miss.
Stayed 8 nights in Jul 2017
Response from Mey Antari on 5 Aug 2017
Dear Fran, Thank you for your stay with us and taking your time for the review towards our property. I kindly appreciated your point regarding our food and breakfast. I will share this to all the team for better improvement. I hope that you could come and stay again in the future to see our improvement. Looking forward to your return and have a good day!