Little London Holidays from NZ$7,828

I feel like this place is very over rated and it did not meet my expectations. Upon arrival the welcome was pretty bland. The room was clean. It did give a nice tree house feel. The bed was not comfortable and the “fully stocked fridge” had two waters, two red stripes and two coca colas. After we drank those two sodas we asked the housekeeper for two more regular coca colas and there were no more. The food was mid and very underwhelming. The buffet food at night time was pretty good however we did not enjoy the food at the two specialty restaurants. The staff was not very warm and friendly at all. The beach was beautiful but the restaurant at the beach was not good.My fifth time in Jamaica and I was ready to go home. People were ranting and raving about how wonderful this resort was but that was not my experience. I would not stay here again.

The hotel is brand new and already have many things that doesn’t work properly. Looks like it’s been open for years. The most important things is air condition not working in the whole building. When I check in the room it was 30°C and I called them and they claim that the system in my building has AC problems and they are working on it. I asked to be transfer to another building but I have to pay for upgrade. They couldn’t resolve the problem for two days. and after they say, they fixed it it and still never went below 24° for the rest of the stay. The whole resort was very hot. The only place you can cool down if you go to à la cart Restaurant, I stay in many five-star hotels, but this is one is the worst one. The beach is a man-made doesn’t even look like you would want to go swimming. White sand in the shores but in the water full of seaweed. I was looking forward to go to this hotel, but I got really disappointed I should go with my first choice. Definitely not five star resort they have lots to work on.

The property was beautiful. The room was spacious and clean. The hotel wasn't crowded which made it easy to navigate. The kids really enjoyed the water park and the many pools across the property. The food was the only negative. I'd give it a 5 out of 10. The jerk chicken food truck was the best option during the day and fusion 360 restaurant was good. Be mindful that if adults want to patron any restaurants on the adult only side, it's $30/per person.

Excellent Resort, especially all the excellence club amenities

We loved the property and staff were eager to help fix our reservation.