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"The staff at this property was the BEST I have ever experienced. The property was horrific. I saw multiple roaches in my room. I went and told the manager and the upgraded me to an ocean view on the beach room were the door had a large crack in it and I was bitten by mosquitoes all night long. I attempted to contact Hyatt's corporate office which they didn't take down my number or email and we hot disconnected. When I called back they said I never called in to that number. Hyatt is the worst I have dealt with and as much as I travel I will never stay at there hotels. "

"I did get sick eating breakfast . So I didn’t enjoy that . The eggs or ham were clearly not the cleanest. Also , there was a wedding that I wasn’t informed of when I booked . So certain amenities were closed so I wasn’t happy about that, as well as many other guest , I would have liked to get a partial refund because I spent a lot of money to use certain services . They attempted to tell me I was allowed to sunbathe on my balcony to compensate but after many attempts calling , no one brought a chair to my room . Other than those things . Some people were friendly and most of the other food was good. .i did have a lovely view of the sunset from my room. "

"Great location, best sandy beach with shops and restaurants in walking distance "

"We had a lovely stay in a 3 bedroom villa at Livingston Jan Thiel. We loved that it seemed newly renovated and was very private. We loved our outside terrace with the hammock, couch and eating area. The pool area is lively and a short walk to the beach! The beach passes were great. One disappointment was that there were no laundry services available as advertised but staff recommended M R laundry around the corner and they were great and did the laundry for us for a small fee! The fact that there is a grocery store and restaurants right near this resort is so convenient. The kitchen had things for basic cooking but we would have loved a toaster and baking sheet. Overall I would recommend and we may go back ourselves! "

"We highly recommend staying at the Dolphin Suites. We stayed in a deluxe preferred view room. It was modern, clean and comfortable. The balcony provided a lovely sitting area that overlooked the pool, gardens and a partial ocean view. It was a very relaxing space. One thing to be wary of is that there is construction happening at the property behind the hotel. The noise made it difficult to enjoy the balcony in the mornings as the most noise was between 7-9 am"

"It’s an amazing place to stay. The only issue we had is that the employees at the beach didn’t know about the agreement with Bon Bini. They said the voucher was only valid to pay entrance for the beach and not the couch or anything else."

"The hotel was beautiful and staff were friendly "

"Very close to mambo beach and restsurants but also nice and private with private sheltered beach. "

"Great location, beautiful property, excellent staff. "