2 outdoor pools, pool loungers

Reviews of Discovery Parks - Byron Bay

3.5 out of 5
Discovery Parks - Byron Bay
399 Ewingsdale Road, Byron Bay, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 1000 reviews" "
Rating 8 - Good. 314 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cabin was terrific - perfect for my 2 kids and I. There was a mess up with booking - a 2 sleeper had been booked, despite specifying 3 on my booking. Reception resolved this at no cost to me.
Stayed 2 nights in Apr 2024
Response from Kind Regards, the Discovery Parks - Byron Bay team on 18 Apr 2024
G'day Paul, thanks for staying with us at Discovery Parks - Byron Bay and leaving us your fantastic 10 out of 10 rating! We do our best to provide an excellent time for our guests and are so happy you think we nailed it this time around. We hope to welcome you back again soon!

8/10 Good

Christine

Travelled with partner
Nice to find something that was fit for purpose
Stayed 2 nights in Mar 2024
Response from Kind Regards, the Discovery Parks - Byron Bay tea on 10 Apr 2024
G’day Christine, thanks for staying with us at Discovery Parks - Byron Bay. We’re so happy to read you loved your stay with us and are especially glad you found our staff to be helpful during your time in our park. We’ll be sure to pass your comments on to management! Thank you for taking the time to provide your feedback. We look forward to having you over again soon.

10/10 Excellent

Mangini Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful environment and lovely place! Very nice are , super cozy and cute. The cabinet is comfy in good condition and we found it super clean! Highly recommended for a great experience!
Stayed 2 nights in Mar 2024
Response from Kind Regards, the Discovery Parks - Byron Bay team on 10 Apr 2024
G'day, thanks for staying with us at Discovery Parks - Byron Bay and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon.

8/10 Good

Caius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Kind Regards, the Discovery Parks - Byron Bay team on 10 Apr 2024
G’day Caius, thanks for joining us at Discovery Parks - Byron Bay. We’re really pleased to know you loved your time with us in park and especially loved the stunning surrounds we’re nestled in. We're proud of our park and love being a part of this epic region! Thank you for taking the time to provide your comments. We look forward to seeing you next time. .

6/10 Okay

Joao

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the only park we have been when the tennis court was not free. They had free yoga classes Tuesday, Saturday and Sunday. I was only there 5 nights so only did yoga on Tuesday. I would have done more yoga if available. I would have played more tennis if free.
Stayed 5 nights in Mar 2024
Response from the Discovery Parks - Byron Bay team. on 10 Apr 2024
G’day Joao, thanks for staying with us at Discovery Parks - Byron Bay and taking the time to provide your feedback. We’re pleased to read you loved your time with us in the park and especially enjoyed our facilities! We can’t wait to welcome you back to share them all over again. Kind Regards,

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This park has a range of cabins catering for different needs and age groups. Many amenities aimed at families would make it a favourite holiday destination. The only negative for us was that the multiple Bbqs and the camp kitchen were on the far side of the property.
Stayed 2 nights in Mar 2024
Response from Kind Regards, the Discovery Parks - Byron Bay team on 10 Apr 2024
G’day Peter, thanks for staying with us at Discovery Parks - Byron Bay. We’re over the moon to know you had an awesome stay with us! We look forward to seeing you next time to enjoy it all over again. Thanks for taking the time to provide your review. Kind Regards, the Discovery Parks - Byron Bay team.

10/10 Excellent

jayshree

Travelled with family
Found it clean and had everything we needed.
Stayed 1 night in Feb 2024
Response from the Discovery Parks - Byron Bay team. on 10 Apr 2024
G’day Jayshree, thanks for joining us at Discovery Parks - Byron Bay. A break is always needed and we’re really happy you loved taking yours with us. We hope you made the most of our great facilities! We appreciate you taking the time to leave your kind words and are already looking forward to having you stay again. Kind Regards,

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from the Discovery Parks - Byron Bay team on 10 Apr 2024
G’day Sam, thanks for staying with us at Discovery Parks - Byron Bay and taking 5 to provide your kind words. We’re ecstatic your stay with us was 5-Stars! We hope to see you stay again. Kind Regards, .

8/10 Good

Carolin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The park was busy and a bit noisy. Our cabin was nice, the main area was spacious and the bedroom with the queen bed was nice. However the other bedroom with 2 sets of bunkbeds was extremely small and cramped, plus there was neither air con nor a fan in that room so it was very hot and stuffy for sleeping. The room was so cramped there was not even a spot to open a suitcase so we had to use the living room. The kitchen had the bare minimum of cook wear etc so making a meal was a challenge, plus there were hundreds of ants crawling around the kitchen despite us having no food out and cleaning our dishes immediately
Stayed 2 nights in Feb 2024
Response from Kind Regards, the Discovery Parks - Byron Bay team on 10 Apr 2024
G’day Carolin, thanks for taking the time to provide your comments. We’re sorry there were troubles with our [waterpark/pool/jumping pillow] during your time in our park. We are aware this area needs some TLC and are working hard to fix it. Please know we’ll pass your feedback on to our maintenance and management team as needed. We appreciate you joining us at Discovery Parks - Byron Bay and hope to see you again.

6/10 Okay

Simon

Travelled with family
Disliked: Property conditions & facilities, room comfort
Trailer park
The cabin we had was an absolute disgrace. My friends paid the same amount as i did and had a very nice cabin so our stay could have been better
Stayed 6 nights in Dec 2023

4/10 Poor

Gabor

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Alison

Liked: Cleanliness
Stayed 4 nights in Dec 2023

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best holiday ever! Kids absolutely loved the water park and jumping pillow. Located a quick drive to town and lots of stuff to do locally too.
Stayed 3 nights in Dec 2023

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay with children, clean, good staff and overall facility.
Stayed 1 night in Dec 2023

8/10 Good

Alana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great family place to stay. Cabins were upgraded with current amenities.

8/10 Good

Marea

Liked: Cleanliness, staff & service, room comfort
The Couch in the Cabin was worn. The Cabin had ants inside. Not clean enough for me. The Park was nice great for children.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setup and good customer service
Stayed 3 nights in Dec 2023

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Safari Tent. Great for something different - still felt like a cabin, with the feel of camping. Easy parking and good facilities - inside and outside. Do wish they cleaned the outside of our tent a bit more - lots of spiderwebs and leaves on the outside couch
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great combination for adults to relax with young children.
Stayed 3 nights in Nov 2023

10/10 Excellent

Suryanti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Waterpark is nice. Clean. Great facilities.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a modern studio unit overlooking the pond. Unit was perfectly adequate for our stay, enjoyed eating on the covered balcony overlooking the lillypads and ducks. The water parked looked like it could be fun.
Stayed 2 nights in Oct 2023

10/10 Excellent

Neil Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girls are the front counter were friendly and helpful. The cabin was lovely, clean and adequately fitted out. Had some trouble getting in and out the gate, often would'nt take our code.
Stayed 2 nights in Nov 2023

8/10 Good

iris

Stayed 2 nights in Oct 2023

6/10 Okay

Eduardo

Stayed 2 nights in Oct 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

lee

Liked: Staff & service, property conditions & facilities
Great caravan park for families. Was surprised by the nice family feel of the park, The accommodation in a cabin was perfect
Stayed 1 night in Oct 2023

10/10 Excellent

Alice

Travelled with family and small children
Liked: Cleanliness, amenities
Had a great stay and could have stayed longer... had a few ants in the cabin on arrival and the tv didn't work nor could the maintenance man find a remote to operate it!
Stayed 2 nights in Oct 2023

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, amenities
Areas of the property were untidy with debris, generally in the area where the permanent vans are.
Stayed 1 night in Oct 2023

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of facilities for families and kids. Roome were clean and reasonably appointed.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ashani

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful and new deluxe cabins with everything you need. Easy parking spot and so clean! The staff at reception was a bit appalling though with their lack of any customer service skills. But would definitely come back for the cabins and cleanliness.
Stayed 1 night in Oct 2023

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The safari tents are fantastic, clean and tidy. The basketball hoop was missing but all other facilities were great. Will definitely stay again
Stayed 3 nights in Oct 2023

8/10 Good

DEBRA-ROSE

Travelled with partner
Liked: Staff & service, amenities
The property was neat and tidy and had all the relevant amenities within. The shower base needs fixing. Otherwise we enjoyed our stay it was enough and quiet. I wish l had the cabin like in the photo :-) We'll be back, thanks.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Viviana, catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of cabins was excellent , it’s about 25 - 30 min walk to town if you don’t have a bike or car. Facilities excellent cleanliness excellent good for families.
Stayed 2 nights in Oct 2023

10/10 Excellent

Taya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a magical place to stay - both for parents and kids.
Stayed 2 nights in Oct 2023

10/10 Excellent

Deborah

Stayed 2 nights in Sep 2023

10/10 Excellent

FAROUK

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Was great all around. The cabin could’ve been cleaner tho. But will definitely come back.
Stayed 2 nights in Oct 2023

8/10 Good

Guenther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed three nights in superior cabin with family of 4 ( kids 10&13) . Really enjoyed it. Spacious rooms and thoughtful layout ( separate loo from bathroom. Good internet and cooking facilities. Cloth dryer rack. All made it easy . Location is close enough to Byron Bay to not feel isolated…
Stayed 3 nights in Sep 2023

8/10 Good

Gerard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make the cleaners aware of the duration incoming guests stay is. We had 5 of us stay for 4 nights and only had 1 spare garbage bag and 1 toilet roll.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Absolutely amazing place & staff who really care!
While Hotels.com had unfortunately mixed up my booking (and I was now left with no room to check into), the Front Office at Discovery Parks Byron Bay were absolute legends and managed to move things around and find me a room (that too during the school holidays and they were completely booked out) I cannot thank the Front Office Staff enough (Monica, Mia,Sylvia, Caitlin and Andrea) for all their help! Discovery Parks Byron Bay as a whole was absolutely amazing and perfect for all the kids, especially with their Kidz Club and other activities. We're definitely going to go with the Safari Tents the next time we come! Thank you!
Stayed 2 nights in Sep 2023

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity
Nice quiet location 2 minutes drive from Byron. Loads of facilities to keep the kids entertained. The free yoga class 3 times per week was an added bonus.
Stayed 4 nights in Sep 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, check in and check out was very easy and convenient.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept park. On arrival received a bag of goodies for the kids, which was awesome they loved it.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was passing through and needed somewhere for a night, staff were polite and helpful room was clean and quiet.
Stayed 1 night in Sep 2023

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a cabin upgrade which was very nice thankyou. The park has great facilities, which kept our 9 and 11 yr olds very amused whilst we were there. We hope to stay there again.
Stayed 1 night in Aug 2023

2/10 Terrible

Renine

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although our employee booked in after the booking-in time, the room was not made up. It was also very dirty and you could see its old dirt, dust and dirty everywhere. Hard soap scum and marks on the shower panels. Our employee took photos of it. The electricity also went off as he got to the room. He was very upset and wanted to report it to reception but the reception was full of people waiting to be served so he dropped the key in the box and left. We did not use the room and would like a refund?
Stayed 1 night in Aug 2023

8/10 Good

Lucinda

Travelled with family
Liked: Cleanliness, staff & service
Great for a caravan park
Basic but comfortable. Park had great facilities. A little far from the beach.
Stayed 1 night in Aug 2023

10/10 Excellent

Kerry and Romy

Stayed 1 night in Aug 2023

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great glamping experience. Busy campground, very clean facilities. Nice accommodation.
Stayed 2 nights in Aug 2023