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"Our stay at this property was amazing! Everything about this hotel was perfect. Every single staff member was lovely, accommodating, and helpful. The hotel is absolutely gorgeous. The lobby is beautiful. The rooms are immaculate. The pool and spa are fabulous. The restaurants and bars are charming and lovely. The free shuttle that runs every 30 minutes back-and-forth between the downtown area was invaluable. We were a little concerned that the hotel was not right downtown and that we would be out-of-the-way. But that was not an issue at all with the free shuttle. It was also lovely to be a bit outside of the hustle and bustle and the neighborhood is charming and lively itself. We would stay here again and again. "

"The staff at this hotel are incredibly kind and helpful. The hotel is clean and has decor that I thought was very cool. The bed and pillows were very comfortable. I had plenty of coffee in my room. Best of all, the staff members were kind to Josie cat, my travel companion - she got a lovely gift AND an offer for the hotel to provide her with a litter box. I loved it here."

"There was a problem communicating with the front desk. The phone didn’t work for any department. The hotel did send up a bottle of wine, but it was too late to open and enjoy. The sauna was on our floor which was glorious. The steam room however wasn’t working. Too bad. Good nights sleep and off we went. Beautiful hotel"

"Professional and pleasant staff. Clean and spacious rooms and with little noise from the outside. The rooftop bar is nice and the pool and spa area on the 3rd floor is very nice although the corridors leading to the area could do with some freshening up. The hotel is big and busy, but it never felt crowded and we did not have to wait for long for assistance. "

"Nice hotel. Lots of restaurants within 15 minute walk. Quiet at night. Great folks working at the bar. "

"Very friendly and helpful staff. In a relatively quiet and high end part of town away from crowds of tourists "

"Excellent choice for early morning flights. The breakfast was excellent"

"Hotel is great but carpet in hall ways needs to be updated. Room are clean and service is very good. Great price for this hotel. "

"Good hotel with short distances to the airport or Parque das Nações. Friendly and helpful staff"