Double or Twin Room

Reviews of SANA Executive Hotel

3 out of 5
SANA Executive Hotel
Avenida Conde de Valbom, 56, Lisbon

Reviews

8.2

Very good

Rating 10 - Excellent. 152 out of 483 reviews" "
Rating 8 - Good. 234 out of 483 reviews" "
Rating 6 - Okay. 81 out of 483 reviews" "
Rating 4 - Poor. 10 out of 483 reviews" "
Rating 2 - Terrible. 6 out of 483 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location.
Great hotel in the Center of Lisbon. Staff were very friendly. The room was spacious and clean. The breakfast buffet was really big, with a huge selection of fresh produce, breakfast items. The hotel is well located, near a metro station, close to many restaurants nearby.
Stayed 1 night in Oct 2022

10/10 Excellent

Blaine, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here and would stay here again. The breakfast buffet which was included, was a full breakfast including eggs ham sausage etc. The only issue with the breakfast is the hot food was not hot. The room was very nice, only one minor issue with the shower. You basically had to mop up the floor after every shower because it was not even half closed by the glass. Friendly helpful staff and great dining options right out your front door. We love the restaurant LUZZO across the Street.
Stayed 5 nights in Oct 2022
Response from Bruna Oliveira on 27 Oct 2022
Dear Blaine We would like to thank you for choosing SANA Executive Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 Excellent

Madyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. The hotel is about a 40 minute walk to the city centre with so many things to see and do along the way. If you are in more of a rush, there is a metro station less than a 5 minute walk from the hotel. The hotel was very clean and we got a phone call after checking in from reception to check that everything was satisfactory in our room. The hotel also offers a delicious breakfast with quite a spread; eggs, sausage, vegetables, fruit, cheeses, and a selection of pastries and beverages. I would definitely recommend staying at this hotel!
Stayed 4 nights in Sep 2022
Response from Bruna Oliveira on 27 Sept 2022
Dear MadysonWe would like to thank you for choosing SANA Executive Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 Excellent

Ameneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, very clean, the breakfast is great. But I found the room needs more lights, it is a bit dark.
Stayed 3 nights in Jun 2022
Response from GM on 14 Jun 2022
Dear Janine We would like to thank you for choosing SANA Executive Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at one end of a “T” shaped street so minimal traffic. Both sides of the “T” have all kinds of shops and restaurants with outside dining in the median area. The hotel itself is excellent with a wonderful breakfast included, the room was spacious and comfortable. The only “not to like” was the garage that could only serve small cars.
Stayed 4 nights in May 2022
Response from GM on 14 Jun 2022
Dear John, We would like to thank you for choosing SANA Executive Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Poor breakfast.
Stayed 2 nights in Apr 2022
Response from GM on 21 May 2022
Dear Sirs, Thank you very much for preferring the SANA Executive Hotel. We sincerely hope that you enjoyed your stay with us. We would like to thank you for sharing your suggestions and comments with us. Your valuable feedback will no doubt help SANA Executive Hotel to improve its quality of service and achieve complete guest satisfaction. We look forward to welcoming you again at the SANA Executive Hotel and please feel free to contact us if you have any further question or if you need any kind of additional information. Thank you. Best regards.

6/10 Okay

Antonio

Disliked: Amenities, property conditions & facilities
Breakfast conditions not appropriate for covid 19 pandemic with people touching everything.
Stayed 5 nights in Feb 2022
Response from Patrícia Purshotam Morais on 7 Mar 2022
Dear Antonio We would like to thank you for choosing SANA Executive Hotel for your stay. We were saddened to read that your experience with us was not enjoyable as you expected. We can guarantee you that we always put an extra effort to provide our guest with high service standards and a good experience. We do appreciate your review and, for that reason, we already shared your words with our team in order to improve our service. We would be pleased to welcome you back in the future and have the opportunity to provide you with a pleasant experience. Kind regards,

10/10 Excellent

Paula

Stayed 2 nights in Nov 2021

8/10 Good

NATALIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Patrícia Purshotam Morais on 26 Oct 2021
Dear Natalie We would like to thank you for choosing SANA Executive Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a great place to stay
Our stay here was really good. The room was spotlessly clean, the en suite had a very powerful shower and a bath. The room was well insulated from any externsl sounds, we didnt hear any noises. The staff at reception were really helpful. The continental breakfast was very good. The hotel had sanitisers everywhere. Its only a 5 minute walk to the metro, which got downtown in probably 12 minutes. I would very happily recommend this hotel.
Stayed 5 nights in Oct 2021
Response from Patrícia Purshotam Morais on 26 Oct 2021
Dear Phil We would like to thank you for choosing SANA Executive Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent and the staff was very friendly and helpful. The parking garage is very narrow if you have a larger car. Excellent stay overall.
Stayed 1 night in Feb 2020

10/10 Excellent

Peter, Vernon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with a wonderful staff in a very nice area.
Stayed 1 night in Feb 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon
The hotel was convenient to the Airport, as well as the Metro. If you have a car, be assured, there is a parking garage, but it is a very tight space. The breakfast was varied and delicious.
Stayed 1 night in Feb 2020

10/10 Excellent

Peter&Lysa, Vernon, CT, USA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and friendly. They did great credit to the Portuguese well deserved reputation for friendliness and hospitality!!! ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Feb 2020

10/10 Excellent

John, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hard to find, because I don't know Lisbon well. It's a great location and great staff. I plan to stay again
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Watch out for bed bugs
The hotel had bed bugs - we noticed on the last day of our 5 days stay but bites kept appearing for a few days after. Other than that was okay- room was a bit small and dated, breakfast had fair amount of choice but medium quality.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding and the rooms and the hotel are very clean
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a meeting at Gulberkin Foundation. This hotel was a stone's throw from it.
Stayed 5 nights in Dec 2019
Response from Patrícia Purshotam Morais on 8 Jan 2020
Dear Guest We would like to thank you for choosing SANA Executive Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,

8/10 Good

Emanuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and within easy reach.
Well located and within easy reach. The place was clean and comfortable.
Stayed 1 night in Dec 2019
Response from Patrícia Purshotam Morais on 8 Jan 2020
Dear Emanuela, We would like to thank you for choosing SANA Executive Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to downtown with quiet area Also good restaurants within walking distance
Stayed 2 nights in Dec 2019
Response from Patrícia Purshotam Morais on 10 Dec 2019
We would like to thank you for choosing SANA Executive Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in downtown and in quiet area Rooms are big and spacious Carpet could be replaced
Stayed 2 nights in Nov 2019
Response from Patrícia Purshotam Morais on 10 Dec 2019
We would like to thank you for choosing SANA Executive Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Patrícia Purshotam Morais on 10 Dec 2019
We would like to thank you for choosing SANA Executive Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HG
Nice hotel in a convenient location
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
I liked it and can use it again in the future when I am in Lisbon.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to metro and shopping. Breakfast and housekeeping great. Would recommend.
Stayed 4 nights in Sep 2019

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Very good location, near restaurants, shopping and sites. The front desk personnel were very helpful answering our questions and helping us with the local metro. We were able to get to several of the sites of Lisbon using the metro. Very good breakfast selections. parking was free.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice good value and location for dining and close to the airport.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Rob Cartelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A smaller hotel with good service comfortable rooms in a great location and area with many dining options close by. The property fronts a very nice pedestrian only street within easy walking distance of many services. We enjoyed our stay
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is very far from the center of town. I took it only because they offered 'free parking.' But the night before I arrived, I received an email stating that they didn't have any spots available and could not accommodate large cars. Luckily I didn't see this email before arrival but in fact their garage was tiny. I inched into a spot but the entire garage was empty. Additionally before arriving it took a full 45 minutes to actually get to the hotel as it was impossible to locate via GPS as it is located in a pedestrian only area - or so it seemed. Apparently you had to drive onto the cobbled pedestrian way in order to access the hotel but I only found that out after circling five times trying to figure it out on my own, with the help of a different hotel concierge! and ultimately by pulling into an illegal parking spot and getting a hand drawn map by this hotel's concierge. In short - it was an absolute nightmare to find, a hassle to park and just NOT car friendly. This is the only reason I took a hotel so far out of the action - for my car but it was a disaster. Otherwise the hotel was fine if limited in amenities.
Stayed 2 nights in Jun 2019
Response from Patrícia Purshotam Morais (General Manager) on 20 Aug 2019
Dear Guest, We would like to thank you for choosing SANA Executive Hotel for your stay. We were saddened to read that your experience with us was not enjoyable as you expected. We can guarantee you that we always put an extra effort to provide our guest with high service standards and a good experience. We do appreciate your review and, for that reason, we already shared your words with our team in order to improve our service. We would be pleased to welcome you back in the future and have the opportunity to provide you with a pleasant experience. Kind regards,

8/10 Good

Brandon

Liked: Staff & service, property conditions & facilities, room comfort
Definitely worth staying here
All in all a good hotel. Staff was very friendly and helpful. The free parking was a plus in the downtown area, but if you have a bigger car good luck. One of the tightest garages I’ve been in. There is nothing the hotel can do to change it either.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely stay.
Great stay for a couple days. It’s near the airport so it’s great for early flights. Only advise is to warn guest that the parking is extremely narrow and tight - I think it’s made for portable European cars. It would’ve been helpful to put a sign as a warning at the door before cars enter. It’s also a one way so backing out is a extreme pain.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch out for parking ticket!
Attendants are friendly and helpful! Unique
Stayed 1 night in Apr 2019

6/10 Okay

Janice

Disliked: Property conditions & facilities, room comfort
Room very dark. Pillows very soft and uncomfortable. Did request firm pillows but none available.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location walking distance to a lot of good restaurants
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the breakfast was very nice. There is minimum onsite parking but for only the smallest of cars. The hotel is situated on a cobblestone street (that we thought was a sidewalk) but you can drive on it. We had to call the hotel for driving instructions. Parking is underground with a roll up door directly beside the hotel entrance door.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Good location, for a "Sana" hotel, expected the room to be better.
Stayed 1 night in Feb 2019

10/10 Excellent

levon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

ELIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Ki, Tokyo, Japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room service did not renew bottle of water, shampoo and soap through out the stay. Shower water leaked through the glass shade、so floor always got wet ! Elevator malfunctions sometimes !
Stayed 4 nights in Oct 2018

8/10 Good

jaimeT, Richmond VA

Liked: Cleanliness, property conditions & facilities
nice place, decent breakfast, quiet street, hotel hard to find in the city, clean rooms, relatively expensive rooms for the quality of hotel
Stayed 4 nights in Sep 2018

8/10 Good

Brian, Vancouver B.C.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location for decent restauants and only 3 blocks to metro and close to shopping centre. Only one block to 2 museums and a beautiful park. Included breakfast was good.
Stayed 6 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Irene

Nice hotel good price
Nice hotel with clean quiet comfortable room with modern facilities. Good wifi. Nice king bed. Close to subway only about 10 minute walk. Great buffet breakfast with big variety of fresh fruits, bread and pastries, scrambled eggs, juices good coffee. Friendly helpful staff. Would stay again.
Stayed 1 night in Aug 2018

2/10 Terrible

Rym

Disliked: Cleanliness, property conditions & facilities, room comfort
Worse experience so far! They were advertised on Expedia to have parking, when I got there the receptionsist said it was full. The room was dirty and noisy, I could hear the air conditioning it was so loud and whenever the neighbors went to the bathroom I would wake up from the toilet flush and the movement
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018