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"Very nice hotel for very good price !! Definitely recommend!! Exceptional breakfast and cleaness😇"

"The staff was quite rude and with attitude. No free water is absolutely ridiculous for a 4 star hotel. No drinks with a dinner is very strange. Buffet style dinner was amazing, but the portions of the evening meals were like for children."

"Everything was good, the room clean, not very spacious, but you have everything you need. "

"Great room and absolutely beautiful food we loved the spa room and the pool. The kids really enjoyed the cinema. The room was very clean and there was good game rooms and the view outside was to die for. The only bad thing was that you had to carry your skis around 350 meters before you could get to the skiing spot. Overall we had a blast and we recommend it as a place to have your ski holiday and relax. It is a lot of fun for both kids and parents 5 stars ⭐️⭐️⭐️⭐️⭐️"

"The room was clean and comfy the only complaint i have was the temperature of the radiators being lukewarm, not suitable for the cold climate, there was a electric fan but it took all day to warm the room . Some staff were courteous some just ignore you. The amenities were not good, it had a restaurant on the ground floor open to anyone . The food was amazing and reasonably priced. However the hotel ran the reception from the restaurant counter so you ordered , paid for food and drinks from this one small counter which was no always manned due to the waitresses cooking , serving and cleaning all at the same time . On leaving we asked could we stay until 10.30am due to our pick up was not untill 11am and was told yes to 10.30am but not 11am . Whilst we were grateful we had this extra 30mins there was no where to wait inside because the hotel doesn’t having a reception area / lounge . We stood just inside the door so we could stay warm . Hotel staff ignored us never offered us a seat in the restaurant until we were due to go . If you book this hotel make sure you're pick up to the airport is an early one because there is no hotel waiting area .!! Would i go back to Zakopane yes ! Would i return to The Willa Amicus No !"

"We had a great stay at the Kempinski High Tatrus. This hotel had an established, genuinely 5 star feel. It knows what it is, and delivers brilliantly. The setting is outstanding, with a frozen lake and snow on the ground, but we didn’t see a cloud in 4 days. The service is great, and the breakfast generous. The room was spacious and the bed was comfortable; there is a pillow and duvet menu… all in a great stay. "

"I loved the location of the hotel. It was a walking distance to downtown and other landmarks, including Kasprowy gondola. The hotel has a nice buffet restaurant and the swimming pool. Staff was very friendly and clean rooms."

"The suite was a brilliant size, good amenities, close to town centre and other local attractions "

"Very clean, comfortable beds, very good breakfast and great spa!"