Interior entrance
Check availability

Reviews of Terhills Hotel

4 out of 5
Terhills Hotel
Zetellaan 68, Maasmechelen, Limburg

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 194 reviews" "
Rating 8 - Good. 67 out of 194 reviews" "
Rating 6 - Okay. 14 out of 194 reviews" "
Rating 4 - Poor. 4 out of 194 reviews" "
Rating 2 - Terrible. 1 out of 194 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and room
Stayed 1 night in Oct 2023
Response from Christiaan & Team Terhills on 7 Nov 2023
Dear Jeffery, Thank you for leaving us a perfect score. We're thrilled that you enjoyed your stay with us & hope to welcome you again soon!Best regards,

10/10 Excellent

Micheal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A lovely hotel in a beautiful building
Stayed 2 nights in Jul 2023
Response from Christiaan & Team Terhills on 11 Aug 2023
Dear micheal, Thank you for your time! We're delighted with your 10/10 rating! It's fantastic to know you had a wonderful stay at our hotel. We can't wait to welcome you again soon! Best regards,

10/10 Excellent

romina

Stayed 2 nights in Dec 2022

10/10 Excellent

Carl Chriatian

Stayed 1 night in Nov 2022
Response from Christiaan & Team Terhills on 7 Nov 2023
Dear Carl,Thank you for leaving us a perfect score! We're delighted to learn that you enjoyed your stay at the Terhills Hotel & hope to welcome you again in the future. Best regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Not a pleasant experience for a 4 star hotel.
When we book the hotel, we were excited to experience and explore the areas because of the hotel structure & history, the surrounding areas, and its close proximity to Maastricht. The hotel is a 4 star and I guess are expectations are high. As we book the rooms via Hotel.coms, we were given a Basement Room, which was okay on size and decor, however, the rooms were too cold even without Aircon, the toilet was not part of the shower but designed in an enclosed built in type, that one who is claustrophobic would not like to use. The service was not that particularly good, missing towels, toilets paper and etc. Overall the experience was not that pleasant for my family and would probably prefer to find other hotel nearby Maastricht.
Stayed 4 nights in Jul 2022

8/10 Good

Agnieszka

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel, service needs improvement.
This is a beautiful hotel. The rooms are nice and space. Breakfast is very good. The service could be better. We came to check in quite late and there was no one there. We had to wait for a long time for someone to come. Then I had some questions but when I would call the reception no one would pick it up.
Stayed 1 night in Jun 2022

8/10 Good

Pawel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, interesting building
The hotel is very interesting, located in the building of an old coal mine. The renovation is very well done, and the room comfortable. Breakfast was not the highlight - not many choices for people with allergies or vegan, also very crowded space with lots of queueing. Restaurant is very good, with very friendly service. At the same time, reception experience is not at the level expected for a 4-star hotel. Location of the hotel is great - between hiking routes of the national park and the shopping outlet.
Stayed 2 nights in Jul 2021

8/10 Good

Sabine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voor ieder wat wils.
Hotel prachtig gelegen tussen Maasmechelen Village en Connectera natuurpark. Alles kan te voet. Goeie bedden en gratis parking. Heerlijk ontbijt.
Stayed 1 night in Oct 2020
Response from Receptie on 26 Oct 2020
Geachte gast, Vriendelijk dank voor uw beoordeling. Uw hoge score doet ons heel veel plezier. Wij hopen u bij een volgend bezoek aan Maasmechelen opnieuw te mogen verwelkomen. Met vriendelijke groeten, Christiaan & The Terhills Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and next to national park!
The hotel has an amazing garden and the public areas are very well-decorated. The room however didn’t feel very luxurious. It was clean and spacious but the decoration wasn’t as nice as the public areas. Great location for nature and shopping.
Stayed 1 night in Jul 2020

10/10 Excellent

RayandVal., Rio Grande New Jersey. USA.

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful check in. Beautiful Hotel with roomy accommodations , great shower.
Stayed 1 night in Jan 2020

8/10 Good

Joost

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The insulation of the room was not great, generally the room was good and the cleanliness as well.
Stayed 1 night in Jan 2020

8/10 Good

Rene

Liked: Cleanliness, property conditions & facilities, room comfort
Stylish and warm
The hotel is as grand in real life as it looks on the pictures. Very stylish exterior and hallways that ooze history but are in great condition. We had the more spacious superior room, but other than the higher ceilings and windows and a few more square meters, I don't think there's a huge difference over their standard comfort rooms. And that's good, because our room was great. Great stylish interior, well maintained, a practical bathroom, a great bed and plenty of storage space. The only thing to pick on were the pillows; way too small and soft. While on the topic of things to improve; for a hotel this size, I would have expected a gym and I was quite disappointed they had none. The hotel is connected to a wellness centre, but it's a separate business. It's also quite hard to work out how to get to reception when you arrive late like we did. There's poor signage other than warning you not to park anywhere and with only a single person manning the bar, phones and reception, we struggled to get in and get served. There is free parking outside the hotel as well as secure parking at the hotel. There are lots of things in the area to explore as well as a shopping village and restaurants right next door. Which is good, because if you only want simple breakfast you probably don't want to dish out Eur 25 per person for breakfast at the hotel. All in all we had a great stay. This hotel is close to being the best one in the area, provided they address some of the points above.
Stayed 1 night in Dec 2019

10/10 Excellent

April

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely gorgeous and the staff were all so very friendly. The breakfast was delicious and well worth the 25 Euros. Such a beautiful property. Comfortable rooms which were beautifully styled and perfectly adequate. I would absolutely stay again!
Stayed 5 nights in Sep 2019
Response from Team terhills on 16 Sept 2019
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean with modern European decor. Reception staff sometimes a bit thin but very friendly when at the desk
Stayed 1 night in Jul 2019
Response from Team Terhills on 18 Aug 2019
Dear Guest, Thank you for this kind review. We hope to see you again in the future. Kind Regards, Team Terhills

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Good hotel. Busy during peak season. Breakfast is expensive and very european
Stayed 1 night in Jul 2019
Response from Team Terhills on 18 Aug 2019
Dear Guest, Thank you for this review. Hope welcoming you again in the future. Kind Regards, Team Terhills

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Team Terhills on 18 Aug 2019
Dear Guest, Thank you for this wonderful score! See you again. Kind Regards, Team Terhills

8/10 Good

Najwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jul 2019
Response from Team Terhills on 18 Aug 2019
Dear Guest, Thank you for this score. Hope to see you again in de future. Kind Regards, Team Terhills

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look like brand new! The breakfast as so good! Bit expansive but really good!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay in Terhills. For me, it was even better than my stays in other famous hotel chains. The room was clean, the staff were friendly and check-in/out were quick and easy. I specially enjoyed the room furnishing.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Team Terhills on 23 Dec 2018
Geachte gast, Hartelijk dank voor uw positieve review. Wij hopen u in de toekomst nogmaals te mogen verwelkomen in het mooie Maasmechelen.

6/10 Okay

W

Liked: Cleanliness, property conditions & facilities, room comfort
Nice design but missing basic hotel things
So much potential but misses the mark.
Stayed 2 nights in Oct 2018
Response from Team Terhills on 21 Dec 2018
Dear, Thank you for this review. Unfortunately we don´t know exactly what you missed. We hope to welcome you again in the future. Team Terhills

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Wonderful hotel with friendly staff.
Stayed 2 nights in Oct 2018

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic family weekend
We stayed here just for one night and it was very lovely! We went on a hike in the beautiful nature just outside the hotel premises, enjoyed a lovely dinner and had a great evening all in all. Our service was fantastic, as we were able to finish dinner in the room when our daughter had to go to bed. The hotel was beautiful and the room as well. It was a bit cold, but the A/C worked well. Great stay!
Stayed 1 night in Sep 2018

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Asked for a room not near elevator and was very difficult for her to look.
Stayed 2 nights in Jul 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
Beautiful hotel and setting! Our suite was spacious and decorated with taste. Dinner was excellent and the staff was very welcoming and helpful. Perfect if you want to go shopping at the Maasmechelen Village. We will gladly return.
Stayed 1 night in May 2018
Response from Team Terhills on 4 Jun 2018
Dear Paul, Thank you for these kind words and your compliments. We hope to see you again! Kind regards, Team Terhills

6/10 Okay

Rekiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location near shop area and woodlands.
Quiet location near shop area and woodlands. Nice, clean and quiet hotel. Food satisfactory but a little expensive compared to other similar hotels I've stayed at.
Stayed 6 nights in Oct 2017

10/10 Excellent

Firas, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and next to shopping center
I recommend this hotel to all young and older as they will find here the peace the calm and what they would search for it while travelling
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous stay!
Outstanding reception and stay! The gardens were beautiful, hotel was perfectly chic, and the room was comfortable. Upscale shopping outlets and movie theater are within a block...and a nice walking path to a lake with a fun, casual bar are all in the neighborhood!

10/10 Excellent

Stephen, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel
Great place staff where helpful and pleasant can't wait to go back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Fantastic. Beautiful hotel, easy access to Maastricht. Bed was very comfortable, pillows great. We were treated like royalty. We will stay again if ever in the area. While most Eoropean hotels don't seem to rank accurate to US star rating scale, I would give this 4-5 stars.

10/10 Excellent

Mehmet, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Helpful Staff

10/10 Excellent

abdulaziz, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Very friendly staff and a good quiet area. Great for outdoor activities and good shops and cinema near by. Healthy breakfast. No phones in the rooms is the only disadvantage of the hotel. The rest is all amazing...

10/10 Excellent

Madie, West Sussex, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
We only stayed the night and unfortunately had to get up really early :( however, from the moment we walked in to when we left the 2 receptionists were really friendly and helpful! The rooms have very high ceilings and give onto the main entrance/garden which was stunning :) the nearby area was also very peaceful. I would definitely recommend this hotel :) xx

10/10 Excellent

Kate, Finchingfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and the staff were great, excellent positioning near shops and restaurants

10/10 Excellent

Michel, Beuningen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer lekker eten, lange wachttijden door tekort aan personeel
Stayed 2 nights in Apr 2024
Response from Jolien, Guest Relations on 15 Apr 2024
Beste gast,Hartelijk dank voor de mooie score!Spijtig te lezen dat de bediening niet naar behoren was.Wij nemen het op met onze f&b - manager.

10/10 Excellent

Hilde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jolien, Guest Relations on 19 Mar 2024
Beste Hilde,Hartelijk dank voor uw positieve beoordeling.Het doet ons enorm veel plezier dat uw verblijf bij ons naar wens was.Met vriendelijke groet,Jolien, Guest Relations

6/10 Okay

Mady

Stayed 1 night in Mar 2024
Response from Jolien, Guest Relations on 3 Apr 2024
Beste Mady,Bedankt voor het achterlaten van deze review!Wij ontvangen u graag nog eens,

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Propere kamer, lekker ontbijt. Meerdere activiteiten in directe omgeving. Was een fijn verblijf
Stayed 2 nights in Feb 2024
Response from Jolien, Guest Relations on 29 Feb 2024
Beste Kevin,Hartelijk dank voor deze uitstekende score.We zijn er blij mee dat uw verblijf naar uw wens was. Uw complimenten delen we met ons team.Het was een plezier jullie te mogen ontvangen en hopelijk tot een volgende keer.Hartelijke groet,Jolien, Guest Relations

10/10 Excellent

Hatice

Stayed 2 nights in Feb 2024
Response from Jolien, Guest Relations on 25 Mar 2024
Beste gast,Bedankt voor uw mooie beoordeling.Het doet ons plezier dat u heeft genoten van uw verblijf Hartelijke groet,

10/10 Excellent

xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Siegfried

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Christiaan & Team Terhills on 29 Dec 2023
Beste Gast,Bedankt voor het delen van uw score! Wat fijn dat u genoten heeft van uw verblijf! We hopen dat we u snel weer mogen verwelkomen.Met vriendelijke groeten,

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positief: Mooi goed onderhouden hotel met mooie kamer. Vriendelijk personeel Zeer uitgebreid ontbijtbuffet, alleen roerei was zeer slecht (massief geheel). Naast de outlet en vlakbij Wellness centrum. Negatieve punten: Om 22:30 uur kun je geen borrelhapje meer bestellen In badkamer zeepje ipv zeeppompje wat minder hygenisch is. Maar 1 badjas ipv 2 op de kamer Parkeerplaats is drassige bende Bij het bed geen vrije stopcontacten. Maar 1 wastafel in badkamer waar de toilet tegenaan staat.
Stayed 1 night in Dec 2023
Response from Christiaan & Team Terhills on 29 Dec 2023
Beste Marco, Bedankt voor het achterlaten van feedback & score! Fijn dat u over het algemeen een fijn verblijf had in ons hotel. De opmerkingen nemen we mee. We hopen u snel weer te mogen verwelkomen voor opnieuw een geslaagd verblijf. Met vriendelijke groeten,

10/10 Excellent

Teun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Christiaan & Team Terhills on 19 Dec 2023
Dear Guest, Thank you for your 5-star rating. We hope to welcome you again during your next Maasmechelen visit! Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
In het algemeen prima met 2 opmerkingen!
Kamer, ontbijt, algeheel verblijf, alles prima. Hetgeen tegenvalt zijn eigenlijk maar 2 elementen en dat is dat de temperatuur van de kamer op 20C is vastgesteld. Tijdens mijn 2 verblijven kon ik zelf de temperatuur niet regelen. Als men aan de computer zit te werken, dan is het wel erg fris. Ten tweede, de parkeer plaats. Het is hoognodig tijd dat daar iets mee gebeurd. Bij regen kan men met modderschoenen de auto in omdat de parkeer plaats in een modder plaats veranderd. Toch n bedenking voor n volgende boeking!
Stayed 2 nights in Dec 2023
Response from Christiaan & Team Terhills on 18 Dec 2023
Beste gast, Hartelijk dank voor uw feedback & score. Heel fijn dat u het verblijf als aangenaam heeft ervaren. Bij een volgend bezoek mag u steeds contact opnemen met onze collega's van de receptie wanneer u de temperatuur wenst te wijzigen. Vaak gaat het om het aanpassen van een instelling, en is dit zo opgelost! Met vriendelijke groeten,

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Christiaan & Team Terhills on 18 Dec 2023
Beste Tom, Hartelijk dank voor het delen van uw score! Fijn dat u koos voor het Terhills Hotel. Hopelijk tot een volgende keer!Met vriendelijke groeten,

10/10 Excellent

Corine

Stayed 2 nights in Dec 2023
Response from Christiaan & Team Terhills on 18 Dec 2023
Beste Corine, Hartelijk dank voor uw score! Fijn dat uw verblijf bij ons naar wens was! Hopelijk mogen we u opnieuw verwelkomen tijdens uw volgende bezoek aan het mooie Maasmechelen!Met vriendelijke groeten,

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Christiaan & Team Terhills on 13 Dec 2023
Dear Guest, Thank you for sharing your score with us! We thank you for choosing the Terhills Hotel & we hope to welcome you again soon! Best regards,

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un magnifique hôtel et un délicieux déjeuner
Stayed 1 night in Dec 2023
Response from Christiaan & Team Terhills on 9 Dec 2023
Dear Isabella, Thank you for leaving us this wonderful score! We hope to welcome you again soon for another wonderful stay!Best regards,