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"It’s a Wellness and Spa Hotel and I failed to make an appointment for the Services. My room wasn’t cleaned during my stay and it’s inconvenient for elderly to walk up the stairs to the upper rooms. Faraway from everything to site see and shopping."

"Always a excellent stay here. Fabulous staff, friendly, helpful, Great breakfast!"

"Friendly staff, clean room and everything in general, beautiful location."

"The staff we met were extremely friendly and really made us feel welcome. The hotel is not luxurious but it had all we needed and was really good value for money."

"Beautiful location right a at lake with a walking trail around it. Quiet location and a fantastic restaurant."

"Brand new hotel. 👌"

"It was another hockey overnight. Simple room. Functional TV. Friendly service at the desk. Delicious breakfast staples. I arrived tired and hungry. I left refreshed and energized."

"We like the owner, her friendly personality, our room was clean and tidy and the breakfast was in home atmosphere and style. There is a bus stop close by, Lidl to make a fast shopping and the property is located outside of the centre but still walkable distance from the main spots. The owner allowed us to keep our luggage in while we went swimming at the Aquaforum. I definitely recommend this facility for a stay in Františkovy Lazne "

"Great modern hotel close to the center off Hof,very clean and quiet during rest hours, the hotel staff was very cordial and accomodating to us because we do not speak German. "

"Quiet pláče in forest, near spa center, nice room,calm"

"Personal ist sehr freundlich und hilfsbereit"

"Clean, quiet, and pet-friendly."

"Breakfast very good. Staff friendly. Only hotel is quite close to Autobahn so convenient but also noisy. Also quite hot due to concrete structure."

"Really nice . Perfekt central in city center . "

"Nice hotel for a family on a road trip. Great service, comfy rooms and a good breakfast. "

"A great stop after a long day cycle touring. Ice cold beer and fantastic food. "

"Uns hat das Gesamtpaket von dem Hotel gefallen. Hervorzuheben war das Essen/hervorragende Köchin, sehr nettes Personal und eine schöne Sauna. Weiter so....."

"Empfang war sehr freundlich, man kann jederzeit das Team ansprechen. Frühstück mit regionalen Produkten . Preisleistung ist okay. Hotel ist empfehlenswert. Ideal für Kurzurlaub direkt am Fichtelberg. Hotel ist zu empfehlen."

"Great find, everything about this hotel was excellent, service, food, staff plus importantly rooms were spacious, clean and very comfortable too. Excellent value and location. "

"Friendly Hosts awesome Castle / atmosphere really tasty beer & food"