Lenzen Holidays from NZ$2,329

The stay was good , room was clean and staff was friendly however it does not state that valet is MANDATORY (45 per night) also the property has balconies but balcony access is restricted in all rooms and the balcony was the main reason I booked. Close to the highway so you hear traffic all night

This hotel was top tier for the price. The staff were incredibly helpful and polite, and the rooms were clean.

The staff were all super nice and gave great suggestions!

The bathroom layout was awkward—it required closing the door just to access the sink. The closet door wouldn’t stay open and kept swinging shut while I was changing. The TV was noticeably dusty, and while minibar snacks weren’t replaced after being eaten, some tasted old and stale. The window panels had tape annd appeared damaged, as if they had been broken previously, and several of the window shades were not functioning properly or wouldn’t close at all. That said, the bed was comfortable, and the rest of the room and bathroom were clean. The staff was friendly and accommodating, which I appreciated. I also liked the added security of needing a key card to access the elevator, and the smart TV was a nice feature. However, getting to the hotel was extremely frustrating due to ongoing construction. One-way traffic and constant road closures made parking very difficult, often taking hours to figure out a route. The parking validation was a nice touch, though. One night, the crowd in the hotel felt a bit off, which impacted the overall experience. Considering the price I paid, I expected the room to be immaculate. Overall, I don’t believe this hotel should be rated as “wonderful” on Expedia, and I wouldn’t choose to stay here again.

Soo nice will visit again !!!