Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Gateways Inn & Restaurant

3.0 star property
Hotel with free parking, near Shakespeare and Company

Choose dates to view prices

Photo gallery for Gateways Inn & Restaurant

Room (King Room)
Exterior
Terrace/patio
Staircase
Bar (on property)
The Gateways Inn & Restaurant in Lenox provides a welcoming atmosphere with thoughtful amenities including a library and arcade/game room. Guests appreciate the helpful staff, in-room WiFi, concierge services, and self-parking that make stays comfortable and convenient.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services
The current price is NZ$372
includes taxes & fees
25 Sept - 26 Sept

Room options

Check availability for these dates

Tonight

Sept 24 - Sept 25
Check availability for tonight Sept 24 - Sept 25

Tomorrow

Sept 25 - Sept 26
Check availability for tomorrow Sept 25 - Sept 26
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room (King Room)

Room (King Room)

Room (King Room)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Rainfall showerhead
Free bottled water
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Queen Room)

Room (Queen Room)

Room (Queen Room)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Rainfall showerhead
Free bottled water
Digital channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Deluxe King Room)

Room (Deluxe King Room)

Room (Deluxe King Room)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Rainfall showerhead
Free bottled water
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Suite)

Iron/ironing board, free WiFi, bed sheets

Room (Suite)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Rainfall showerhead
Free bottled water
Digital channels
  • Sleeps 2
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Lenox is home to Gateways Inn & Restaurant. Shakespeare and Company and Tanglewood Music Center are cultural highlights, and some of the area's popular attractions include Bousquet Ski Area and Berkshire Botanical Garden. The Mount and Naumkeag Museum are two other places to visit that come recommended. Relax and indulge in the area's winery tours and health/beauty spas, or seek out an adventure with hiking/biking trails nearby.
Visit our Lenox travel guideOpens in a new window
Map
51 Walker St, Lenox, MA, 01240

What's nearby

  • Ventfort Hall Mansion and Gilded Age Museum - 5 min walk - 0.5 km
  • Shakespeare and Company - 13 min walk - 1.1 km
  • Tanglewood Music Center - 3 min drive - 2.2 km
  • The Mount - 3 min drive - 2.9 km
  • National Shrine of the Divine Mercy - 13 min drive - 12.4 km

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 73 min drive

Restaurants

  • ‪Bernstein Shack - Tanglewood - ‬6 min drive
  • ‪Haven Cafe & Bakery - ‬7 min walk
  • ‪Harvest Moon - ‬4 min drive
  • ‪Lenox Coffee - ‬6 min walk
  • ‪Olde Heritage Tavern - ‬4 min walk

About this property

Gateways Inn & Restaurant

Hotel near Tanglewood Music Center
Located close to Shakespeare and Company and The Mount, Gateways Inn & Restaurant provides a terrace, a library and a business centre. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Smoke-free property, 1 meeting room and a gift shop
  • A banquet hall and wedding services
Room features
All guest rooms at Gateways Inn & Restaurant offer thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with rainfall showers and baths or showers
  • 30-inch flat-screen TVs with streaming services and digital channels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Library

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012071520
This property accepts major credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Gateways Inn
Gateways Inn Lenox
Gateways Lenox
Gateways & Restaurant Lenox
Gateways Inn & Restaurant Hotel
Gateways Inn & Restaurant Lenox
Gateways Inn & Restaurant Hotel Lenox

Frequently asked questions

Is Gateways Inn & Restaurant pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gateways Inn & Restaurant?

As of 24 Sept 2025, prices found for a 1-night stay for 2 adults at Gateways Inn & Restaurant on 25 Sept 2025 start from NZ$371.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gateways Inn & Restaurant?

Self-parking is free at this property.

What time is check-in at Gateways Inn & Restaurant?

Check-in start time: 3:30 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Gateways Inn & Restaurant?

Checkout is at 11:00 AM.

Where is Gateways Inn & Restaurant located?

Situated in Lenox, this hotel is within 2 mi (3 km) of Shakespeare and Company, Tanglewood Music Center and The Mount. Bousquet Ski Area and Berkshire Botanical Garden are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Gateways Inn & Restaurant Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 72 out of 190 reviews
Rating 8 - Good. 61 out of 190 reviews
Rating 6 - Okay. 33 out of 190 reviews
Rating 4 - Poor. 15 out of 190 reviews
Rating 2 - Terrible. 9 out of 190 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property, nice restaurant and is in a great area
Stayed 1 night in Jun 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and pleasant hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay. And so convenient to walk to all the restaurants and shops in town.
Stayed 1 night in Jan 2025

10/10 Excellent

elyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious
Stayed 3 nights in Jul 2023

6/10 Okay

Linda

Liked: Cleanliness, staff & service
It was a lovely place but not up to B&B standards in my opinion.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.
Stayed 3 nights in Sep 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Full Breakfast. Live Music. Very Hospitable Staff.
Stayed 2 nights in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but we didnt realize our room only had a tub with shower attachment not an actual shower.
Stayed 1 night in Oct 2024

4/10 Poor

Nancy

Disliked: Staff & service
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

James

Stayed 1 night in Sep 2024

6/10 Okay

Clara

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Sybil

Stayed 1 night in Jun 2023

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Mark

Liked: Cleanliness
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Stayed 4 nights in May 2022

10/10 Excellent

Paul C

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff. Great food & cocktails. Perfectly located.
Stayed 1 night in Dec 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date. Walking distance to everything in town. Highly recommended.
Stayed 1 night in Oct 2021

4/10 Poor

suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
Stayed 2 nights in Aug 2021