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"Staff was sometimes available at the concierge desk. They were having a staff party so the reception and restaurant were unavailable, which was unfortunate. "

"Easy train to Garmisch. Quiet and staff were so friendly and helpful. They even had stamps for sale for our letters and postcards. Breakfast was excellent with a big variety of foods, even an omelet/egg station. Train to Eibsee/Zugspitze is a mini block away and takes you right there (train passes provided to us as part of our stay). Great experience and would return"

"Everyone there was wonderful! The food was delicious and the rooms were very comfortable!"

"Great modern stay right under the castle. Great breakfast and spa area. "

"Was amazing! Such kind staff as well "

"We had an amazing room with our own sauna, the room / apartment was spacious with lots of lounge space, couches and storage. We were on the top floor with amazing views overlooking the city lights and streets below, along with the alps/mountains across the horizon. The staff were very accommodating and while they didn’t speak much English they made every effort to attend to us. It gave us a good opportunity to practice using our translator apps."

"First of all, we were welcomed by friendly staff. The room was clean, and the sauna was great. We even wanted to extend our stay, but unfortunately the price had already doubled."

"Super Hotel für Familien mit Kinder "

"Comfy hotel for the price. Staff was polite and the location was amazing. Only critique I have is they could clear the snow in the parking lots a little more so there’s more parking spots. "