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This is a newer property. I love that they have tea and coffee at all hours. The staff was very friendly and accomodating. Breakfast options were great. Definitely a positive experience.
india
Stayed 1 night in Mar 2024
Response from Magen on 8 Apr 2024
Thanks for staying and sharing your experience! We appreciate your feedback and are proud you enjoyed our hotel and staff. We hope to host you again, soon.
This was a great hotel and perfect for our tasting at Four Roses which was not far from where we wanted to be.
Linda
Stayed 2 nights in Mar 2024
Response from Magen on 26 Mar 2024
Thanks for your 5/5 rating! We're proud you enjoyed your stay and some bourbon! We're within 1 hour of all the Ky Bourbon Trail distilleries. We hope we can host you again. Thanks again for taking time to share.
10/10 Excellent
Josh
14 Mar 2024
Josh
Stayed 1 night in Mar 2024
Response from Magen on 8 Apr 2024
Thanks for your 5 of 5 rating! We hope to see you again!
Was a nonsmoking property, but smelled of cigarette smoke in the hallway. Other then that was an enjoyable stay.
Randall J.
Stayed 2 nights in Feb 2024
Response from Magen on 2 Mar 2024
Thanks for staying and thanks for taking time to rate our hotel. We are 100% Non-Smoking, so we hate to hear there was smoking during your visit. We do have a stiff penalty for such and a deep cleaning procedure we put in place. We're proud you had an enjoyable stay despite the odor and we hope to host you again!
Thanks for staying at Best Western and thank you for your 5 out of 5 rating! We're so glad our staff could make for a great experience. We hope to host you again, soon.
We had to bisit Lawrenceburg because of a death in the family. After a bery long drive from SE MI, we arrived in the late afternoon, were greeted promptly with an uneventful check in. Our room was lovely and quite spacious, certainly fulfilled our expectation for a handicapped accessible room. The breakfast were tasty and the food, plentiful. Thank you for helping to make a difficult weekend much easier to get through.
Sandra
Stayed 2 nights in Jan 2024
Response from Magen on 22 Jan 2024
Thank you for taking time to share your thoughts. We're proud you had a great experience during a difficult time. We hope for the opportunity to serve you in brighter circumstances in the future. Thank you again.
Everything was great. Clean room, good breakfast - not extravagant, but very adequate. Friendly staff.
MarknRoberta
Stayed 1 night in Jan 2024
Response from Magen on 18 Jan 2024
Thanks for staying with us here in Lawrenceburg and thanks for taking time to share! We're proud to hear you had a great stay. We hope to host you again, soon.
It was our second time staying here. We love the staff and the rooms are so clean (especially for a place that accommodates pets!)
Audrey
Stayed 3 nights in Dec 2023
Response from Magen on 28 Dec 2023
Thanks for staying with us again and thank you for your feedback! We're so proud you enjoyed your say and especially that our staff could make for a great experience! We hope to see you again, soon.
We chose to stay here because it is pet friendly and we had our dog with us for the trip. We were impressed by how nice and clean the whole property is, including our room. The staff were super friendly and helpful, especially when we needed to extend our stay.
Audrey
Stayed 2 nights in Oct 2023
Response from Magen on 2 Nov 2023
Thank you! We're so glad you had a great stay and proud of our staff members that could help along the way. Thanks for taking time to share. We hope to host you again.
Night staff person was awful. Gave us our key cards with the room number and that was it. He didn’t give us any info on where to park, what door to use, no hotel info (location of fitness center or pool -which was locked up and water level was down).
Morning was an entirely different vibe. Standard complimentary breakfast with a personable attendant. The ladies at the front desk were friendly and very helpful. We asked about place we wanted to go that had a temporary location. One of the ladies had friends who worked there so she contacted them to get the most updated information. Rooms were clean and beds were okay. The morning staff definitely made the stay worthwhile.
Kenneth
Stayed 1 night in Sep 2023
Response from Magen on 6 Oct 2023
Thanks for staying and thanks for taking time to review our hotel and acknowledge our morning staff! I'm proud they could help make for a great experience. I do apologize for your check-in experience. We want each and every guest to have a friendly and welcoming experience! Please know your concerns are mine and I will look into this right away. Thanks again.
10/10 Excellent
Amanda
25 Sept 2023
Liked: Cleanliness, staff & service, room comfort
Amanda
Stayed 1 night in Sep 2023
Response from Magen on 25 Sept 2023
Thanks for your 10 out of 10 rating! We're proud you enjoyed your stay and appreciate your feedback.
2/10 Terrible
Andrew
24 Sept 2023
Andrew
Stayed 2 nights in Sep 2023
Response from Magen on 26 Sept 2023
Thank you for your feedback. I apologize for your disappointment in your stay. Unfortunately your hotels.com reservation was made for 2 double beds, but I am happy to see our agents were able to switch that to the preferred room type immediately! While rates do fluctuate, our goal is to provide each guest with a great stay at a fair price. We are normally 20% below our closest competitors. We do regret your disappointment and I hope we can provide a better experience for you in the future. Thanks you for sharing your thoughts.
Thanks for staying and thank you for acknowledging our staff! We're proud of our team. They are the best part of our hotel. We hope to host you again. Thanks again for taking time to share.
Driving cross country, after a long long day in the car with two kiddos, I was pleasantly surprised at how comfortable the beds and pillows were! Usually hotel beds are somewhere on the spectrum of awful but the beds were so comfy. Hotel is clean, quiet and easy to find
mara
Stayed 2 nights in Jul 2023
Response from Magen on 17 Jul 2023
Thanks for staying and thanks for taking time to share! We're proud you found a comfortable and relaxing stay after a long day on the road. We appreciate your stay and your feedback. We hope to host you again!
10/10 Excellent
Frank
8 Jul 2023
Frank
Stayed 2 nights in Jul 2023
Response from Magen on 7 Aug 2023
Thanks for your 5 out of 5 rating! We're so glad you enjoyed your stay! We hope to host you again!
I arrived way before check-in, and they graciously allowed me to check in early. Everyone was very nice, and I felt 100% comfortable staying here by myself.
Mackenzie
Stayed 1 night in May 2023
Response from Magen on 31 May 2023
Thanks for staying! We're so glad you had a great experience and especially that our staff could make for a comfortable stay. We hope to host you again. Thanks for your review.
Thanks for your review! We hope to host you again soon.
6/10 Okay
timothy
8 May 2023
Liked: Staff & service
Staff good. Property just needs a little update. Ice on first floor only. I stayed at this property about 7 years ago. Just needs some updating.
timothy
Stayed 2 nights in May 2023
Response from Magen on 8 May 2023
Thanks for staying and thanks for offering your feedback. We appreciate your return business and your taking time to acknowledge our staff! We hope to host you again.
Giving 5 stars for being true to listing, clean, furnishings in very good condition, with helpful staff. Location is convenient to several distilleries on the Bourbon trail. We had a one night stay while traveling through, so can't speak to restaurants or other nearby attractions, but we would stay again.
Janice
Stayed 1 night in Apr 2023
Response from Magen on 2 May 2023
Thanks for staying and thanks for your 5 Star Rating! We're proud you had a great stay while following the Bourbon Trail. We're with in an hour's drive of most all the distilleries on the trail. We would love to host you again. Thanks again for taking time to review and compliment our staff. We appreciate you.
There were 2 adults in room. Travelled from NH and expected shampoo and soap dispensers so needed to go to Walmart for purchase.
Other than that our stay was fine.
Catherine
Stayed 4 nights in Apr 2023
Response from Magen on 25 Apr 2023
Thanks for staying and thank you for sharing! Our rooms should be fully equipped with bathroom amenities. I regret we failed to provide those during your visit. I will look into this right away. Thanks again for your stay and your feedback. I hope you will return.
8/10 Good
Catherine
24 Apr 2023
Catherine
Stayed 1 night in Apr 2023
Response from Magen on 15 May 2023
Thanks for staying and thanks for rating our hotel!
Thank you for rating our property. We hope you will return. We appreciate your feedback.
6/10 Okay
Wilbern
Travelled with partner
27 Mar 2023
Liked: Cleanliness, staff & service, amenities
I would give a perfect rwting except no hot water for showers. Not even warm, cold.
Wilbern
Stayed 1 night in Mar 2023
Response from Magen on 28 Mar 2023
Thanks for your feedback! I'm so sorry to hear you experienced a loss of hot water. We know how important that is to make for a perfect stay. I hope you will stay with us again so that we can provide a superior experience.
Thanks for your 10 of 10 rating! Our housekeeping staff works hard to provide great service to our guests and we're so proud they made for a great stay. We hope to host you again. Thanks again for sharing.
The place Is clean and easy And as a single woman I feel safe
Denise
Stayed 1 night in Feb 2023
Response from Magen on 27 Feb 2023
Thanks for staying and thank you for your feedback! A safe, clean and comfortable stay is our goal. We're proud you enjoyed your stay and we hope to host you again soon. Thank you for sharing your experience.