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Reviews of Mantraki Hotel Apartments

3 out of 5
Mantraki Hotel Apartments
Kapetan Tavla 1, Agios Nikolaos, Crete Island

Reviews

9.4

Exceptional

Rating 10 - Excellent. 53 out of 78 reviews" "
Rating 8 - Good. 23 out of 78 reviews" "
Rating 6 - Okay. 1 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at this family-friendly hotel. It is well-located and walking distance to all the main attractions, in a safe, quiet area of the city. Maria and Kostas are very kind, attentive hosts who go to extra lengths to make you feel welcome and ensure that you enjoy your stay with them and feel at home.
Stayed 3 nights in Sep 2023

4/10 Poor

Karen

Stayed 4 nights in Jun 2022

10/10 Excellent

Marie-Laure

Travelled with group
Liked: Cleanliness, room comfort
Amazing stay hosted by great human beings!
Such a typical and charming place. The warm welcome, the kindness of the owners, the local charm, the convenient location... this place has a long story and a beautiful spirit. The apt is big with a balcony view. Also I forgot my glasses and they nicely offered to ship it back to the USA as a gift, before I even asked the favor.
Stayed 3 nights in Aug 2021

10/10 Excellent

Yi-Ling

Travelled with group
Liked: Cleanliness, room comfort
Comfortable hotel with great hospitality
The apartment was spacious with a nicely stocked kitchen and balcony. We managed to park in the lot at the hotel. The hotel itself was located very near a beach and within 10 min stroll to town. However what really made Mantraki a wonderful stay for us was the hospitality of the owners and staff. Costa and Maria shared their love of music with us and Julita, Leontine and others went above and beyond with recommendations and kindness. Do not hesitate to stay here!
Stayed 1 night in Aug 2021
Response from Julita on 15 Sept 2021
Thank you so much for taking time and reviewing our hotel. It was very nice to have you with us, even for one night only! We are honoured to know that all our effort made your stay beautiful and memorable. Hope to welcome you again in the future. Kindest regards from all of us here at Mantraki.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms, very conveniently-located. Yulita and the owners could have been more obliging
Stayed 5 nights in Sep 2019
Response from Julita on 19 Sept 2019
Thank you for the rating and comments, regarding your holidays with us. We shall be happy to welcome you in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Julita on 16 Aug 2019
We say big THANK you from all our team for your review. Hopefully we will have an opportunity to welcome you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019
Response from Julita on 16 Aug 2019
Big thank you from all our team for your review. Hope you enjoyed your time in our hotel!

10/10 Excellent

Giorgos, New York City, Ny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well maintained, clean and beautiful boutique type hotel with an architectural style that is true to traditional Crete.Nice views and breezy.
Stayed 1 night in Jun 2019
Response from Julita on 16 Aug 2019
Thank you for taking time and reviewing our hotel! We shall be happy to welcome you in the future!

10/10 Excellent

Zoe, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marie and her husband were very helpful and accomodating in welcoming us to their property and explaining to us where to visit/what to look out for/gave directions. No charges for drinks. Perfect hosts!
Stayed 1 night in Oct 2018

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Julita on 21 Aug 2018
Dear Georgia, Thank you for your feedback! We shall be be happy to welcome you another time.

10/10 Excellent

Bary, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose a room with a verandah and a water view. The apartment was of a good size well equipped and presented. Owner and staff were terrific. Welcoming and provided useful information. A little difficult to find. Parking limited to a couple of hotel controlled places. Alternative is street parking.
Stayed 1 night in May 2018
Response from Julita on 27 Jun 2018
Dear Bary, Thank you for your feedback! We are happy that you liked your stay with us. Hope to welcome you again!

10/10 Excellent

Miriam , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts, fab location...
A wonderfully warm welcome awaits you at Mantraki... from the moment you step over the threshold, the hosts are intent upon assuring you of a most friendly, kind, attentive and informative stay.., The location is also excellent; from the entrance to the appartment, in every direction there is a different avenue leading to the variety of activity Aghios Nikolaos has to offer the traveller. Clean, spacious rooms, with good kitchen and bathroom facilities, all in traditional style. I had a most relaxing short break and am already looking forward to returming! Thank you
Stayed 5 nights in May 2017
Response from Julita on 10 Jul 2017
Dear Miriam, thank you for your warm comments. We will be more than happy to welcome you again! Best greetings from all of us.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay again!
Loved staying at Mantraki Hotel. It was nice to have an apartment style room rather than just a bed/bath. Spent time in the morning/evening on the balcony overlooking the harbor area. I didn't end up cooking anything so can't comment on that. The room was clean and the facilities well kept. Kostas and Maria have thought of everything to make your stay comfortable. They are wonderful hosts at this family run place, offering helpful advice as if I were the only one they ever shared it with. I particularly enjoyed the evening conversation and when inspiration strikes, Kostas, a former musician, breaks out the accordion and he (and maybe Maria) will sing! I would definitely stay here again. The one hardship, which I find fairly common in Greece, was initially finding a parking place. The GPS takes you directly to the hotel, but parking is hit or miss. I didn't have much stuff, so the paid parking lot (€3) 2 blocks away was fine for me.

8/10 Good

Don, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Position, Very Friendly & Helpful Staff.
Spacious flat with mini kitchen area, large separate lounge/ dining room, shower room, superb terrace with fabulous vews. Literally 2 minutes from one of Agios Nikolaos's lovely beaches, restaurants, shops and about 10 minutes walk to the beautiful 'bottomless' lake area. Ag Nik itself is a delightful town with top class restaurant food at very low prices compared to the UK and has easy access (by car) to such enchanting places as Spinalonga Island, Elounda, Lasitha Plateau, the Diktian cave etc. Very friendly and helpful owners and staff. We shall definitely visit again, hopefully with some of our family including grandchildren!

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean + Quaint
Stayed here for a couple of nights--apartment is super cute, room, and comfy. Two balconies! One in bedroom one in sitting area. Owners are super sweet older couple and give complimentary drinks in the morning. Place was a bit hard to find (by car) but just notify reception if you're having problems! The owners live in the hotel as well. Easy to walk anywhere in town. Clean and quaint.

10/10 Excellent

Marc, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest hosts, felt like staying with family
Comfortable rooms with full amenities in a convenient location to discover town by foot. The hotel owners and staff were incredibly helpful to get us oriented and made sure we enjoyed our stay -- which we did. Next time we go we would email them directly to book to get the cheapest rate and a flexible cancellation policy.

10/10 Excellent

Kenneth, Grand Rapids, Michigan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ken's review
Great place, very friendly and helpful hosts. One drawback is that the air conditioning in the entryway took awhile to cool the bedroom in midsummer, and required the key in the slot and all the doors closed to work, as is the case in many Greek places.

10/10 Excellent

Barry, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Hotel on this Trip!!
We thoroughly enjoyed our stay, and recommend this hotel highly!

10/10 Excellent

Ralph, Asheville, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel With Heart
Beautiful, Cretan-style apartments (meaning that our beds were made of stone but with soft mattresses and bedding. Nice kithcen and balconies, many with sea views, but the treat that makes this hotel staund out beyond all others is the hosts. I realize you may hear it time and again and service, friendly staff, etc. but this goes way beyond that. This is a hotel with heart, and lots of it. You won't regret your stay here.

10/10 Excellent

David, Wakefield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Price
Excellent Greek style apartment, close to all ameneties, if a bit hilly. Friendly staff, very helpful with restaurant recommendations which were all first class. Could use their internet and even able to print return flight boarding passes.

8/10 Good

George, Kettering

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent
We had a very nice holiday and visited many lovely placesThe coast and countryside are a sight to be seen.

8/10 Good

N, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family hotel near a local beach
Nice hotel, near the local beach and within reach of several other beaches. Well equipped kitchen and very clean. Staff very friendly and willing to help/show around.

10/10 Excellent

Luca, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greek style apartments
Nice apartments with a Greek style atmosphere. The apartment is really big, with a good bathroom and a fully equipped kitchenette.

10/10 Excellent

peter, greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer holiday
We were very pleased that the hotel was close to the beach. it was also close to the shops & eating places. it felt very safe at that location. The hotel staff made us very welcomed & treated us like we were part of there family. they wanted to make us happy & help us as much as they could. we had a lovely time there & will always be in our memories.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good accommodation; basic necessities
It is a nice place to stay if you are in Agios Nikolaos. Costas and his family are wonderful and friendly hosts. The room was basic, with slightly uncomfortable beds. Elevator for only 2 people, no luggage. You can have a little breakfast in the lobby, including eggs, coffee, tea, and probably some granola and other cereals. All-in-all I don't feel it was lacking anything I needed.

10/10 Excellent

cavalier54, Devizes, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A step back in time
The Mantraki Hotel is a family-run business offering typical Greek hospitality. Consequently, you are made to feel welcome from the moment of arrival. You are listened to and nothing is too much trouble.The rooms are spacious, adequately furnished and clean. We very much enjoyed our stay and would have no hesitation about staying again.

10/10 Excellent

Gaby and Claire, Montreal. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully situated...excellent
It is definitely impossible to find a nicer family anywhere else...extremely helpfull......very generous......the WHOLE family.....all they want....is to make your stay memorable.....for sure we hope to return....where they are is PARADISE......thank you the Mentraki family.....God bless you all

8/10 Good

Spot, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cret
Very good hotel and really good services.

10/10 Excellent

Esteban & Tressa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful Stay
This was a lovely apartment on a quiet street yet a short walk to everything. The best part was Kostas, Maria and Leontien, one of the kindest families we have met. We only wish we had more time to be with them.

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very helpful and friendly
the staff were very helpful from the time of arrival until I checked out, I was given suggestions for restaurants to eat at and places to see from my arrival at the hotel which I really appreciated and a map of sites to go to. I had a beautiful sea view from my balcony and the hotel was very quiet and comfortable for my stay. I was even given a ride to the taxi station so I would not have to wait for a taxi and this was really appreciated. For all these reasons, I recommend this hotel for a pleasant getaway to a beautiful place.

10/10 Excellent

Humphreys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find
This place is in a great location, close to everything. Its fantastic value for money apartments were clean and comfortable and very spacious (far more than expected). The owners are absolutley fantastic and you could not ask for more helpful people!

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Georgios

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, at great location, very clean, with fantastic owners! Thank you so much for the hospitality! Plus the fridge magnet gift in our departure!
Stayed 3 nights in Sep 2021

10/10 Excellent

Soizic, Nantes

Travelled with family
Liked: Cleanliness, amenities
Établissement très bien situé et un accueil de plus chaleureux. Un appartement spacieux, et avec un équipement tout à fait correct pour les personnes qui souhaitent y faire à manger. Je recommande vivement
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Grei overnatting til en rimelig pris
Rimelig overnatting. Stor leilighet med stor balkong. Noe umoderne og lite bad. Helt ok for et par netter. Rolige omgivelser og parkering i bakgården. Gang avstand til det meste.
Stayed 2 nights in Jul 2020
Response from Julita on 12 Aug 2020
Thank you! We really appreciate you taking time for this feedback, which is very important to us. Hope to welcome you again in the future!

10/10 Excellent

Stéphane, Marseille

Travelled with family
Liked: Cleanliness, amenities
Les propriétaires sont d une gentillesse hors du commun L hôtel est très bien situé en plein centre L appartement est grand, propre et fonctionnel Merci
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Julita on 6 Oct 2019
Dear guests, We would like to thank you for staying with us and taking time to review our hotel! All the best, Julita

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Julita on 19 Sept 2019
Dear Valeria, Thank you for taking time and rating our Mantraki! We would be happy to welcome you again!

10/10 Excellent

Ioanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Julita on 6 Oct 2019
Dear guest, Thank you for your rating! We shall be happy to welcome you again in the future. Best wishes, Julita

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019
Response from Julita on 16 Aug 2019
Thank you for taking time and reviewing our Mantraki! Hope you have a beautiful time with us!

8/10 Good

Hugo

Liked: Cleanliness, property conditions & facilities
Hôtel agréable.
Séjour agréable. L'hôtel est bien situé.
Stayed 2 nights in Apr 2019
Response from Julita on 24 Apr 2019
Dear Hugo, Thank you for taking time and reviewing our hotel! It was nice to have you with us. Kindest regards, Julita

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une surprise et des souvenirs
Accès facilité grâce au GPS. Quartier calme. Parking gratuit dans la rue. Studio d’environ 40 m2, au deuxième étage avec ascenseur, comprenant un salon cuisine avec balcon, avec vue sur une petite église, une chambre séparée, douche/WC. Situé en centre-ville, à 100m du port, donc déplacements à pieds. Très bon accueil (et conseil pour visites et diner) de la part de Julita la réceptionniste. Couple de propriétaires charmants. Nous n'y avons séjourné que 2 nuits, du 23/06 au 25/06/18. Il n'y a pas de petit déjeuner, mais ce n'est pas un problème, un frigo, une bouilloire, un micro ondes et du matériel de cuisine est fourni. Connexion internet correcte. Le jour du départ, le propriétaire musicien nous a joué quelques airs d’accordéon. Que de souvenirs. Studio à recommander.
Stayed 2 nights in Jun 2018
Response from Julita on 30 Jul 2018
Dear Patrick, Thank you for your feedback! It was very nice to welcome you at Mantraki. Your warm words is the best gift we can get. Have a beautiful day!

8/10 Good

Kjersti

Liked: Cleanliness, staff & service
Enkelt og greit :)
Enkel standard, flott beliggenhet, flott utsikt fra rommet. Hyggelig atmosfære, hyggelig betjening.
Stayed 1 night in Jun 2018
Response from Julita on 30 Jul 2018
Dear Kjersti, Thank you for your nice comments. We were happy to meet you! Best wishes to yor family!

8/10 Good

Marli Claesen

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2018
Response from Julita on 30 Jul 2018
Thank you for your feedback!

10/10 Excellent

Juvénal, Cannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un accueil exceptionnel, une vue magnifique
Situé tout près du port de plaisance, proche, également, des artères commerçantes et du centre ville, cet hôtel nous a proposé un petit appartement comportant séjour avec coin cuisine, chambre et salle de bains. Situé au 4ème étage (avec ascenseur) l'appartement s'ouvre par une porte fenêtre et une fenêtre sur une terrasse assez vaste, équipée de sièges suspendus très confortables, d'une table et de fauteuils. De toutes les ouvertures une vue magnifique sur la mer et le port de plaisance. Dans la chambre un lit très large et des placards de taille convenable. Salle de bains correcte avec douche. Cuisine très équipée, rien ne manque du micro-onde à la cafetière électrique. Un séjour à recommander sans réserve.
Stayed 3 nights in Nov 2017

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Mantraki
Excellent place! We have 4th floor apartment with sea view, that was really nice! Very friendly and helpful staff. We stayed there 6 days with family.
Stayed 6 nights in May 2017

10/10 Excellent

Jean-Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel familial comme on aimerait en voir plus
Séjour en famille autour d'Agios Nikolaos. La formule d'appart hôtel proposée par l'hôtel Mantraki est très pratique, d'un très bon rapport qualité-prix et très bien placé pour visiter Agios Nikolaos et ses environs. L'hôtel est très agréable. Les propriétaires de cet hôtel familial ont été extrêmement accueillants et leurs conseils très utiles. Nous avons déjà conseillé cet hôtel à la famille et à des amis et nous y retournerons sans hésiter.

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gezellig hotel
Zeer gastvrije ontvangst.

8/10 Good

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities
Agreable séjour
Personnel très sympathique et de bons conseils Tjs a L Ecoute de ses clients Chambre correct, propre, bonne literie Seule bémol : fuite à La douche Hôtel très bien situé , tt est possible à pieds. Nombre de places de parking limité

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort