Suite, 2 Queen Beds, Balcony
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Reviews of Ellis Island Hotel

2.5 out of 5
Ellis Island Hotel
4250 Koval Lane, Las Vegas, NV

Reviews

8.0

Very good

Rating 10 - Excellent. 1214 out of 2902 reviews" "
Rating 8 - Good. 949 out of 2902 reviews" "
Rating 6 - Okay. 390 out of 2902 reviews" "
Rating 4 - Poor. 172 out of 2902 reviews" "
Rating 2 - Terrible. 177 out of 2902 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
I’d stay there again!!
Stayed 1 night in Feb 2024

10/10 Excellent

Elisabetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 3 nights in Apr 2024

6/10 Okay

Miranda

Travelled with partner
Disliked: Staff & service, amenities
Front staff are rude. They do not go out of their way in the slightest to provide any sort of hospitality service that I’ve experienced at every other hotel I’ve ever stayed at. Have to text them every day if you want your room cleaned and even then there was a day they cleaned but did not provide new towels. Actually removed one so we were left with one towel in the room for two people. Dodgy area. Increased Uber trips because it’s located farther behind the strip than you would expect from looking at the maps. Wouldn’t stay there again.
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 17 Apr 2024
Thank you for staying with us. We will be addressing your concerns.

8/10 Good

Yuichi

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

4/10 Poor

Dylan

Disliked: Cleanliness, amenities, property conditions & facilities
Budget hotel. Dated property. Staff pleasant.
Stayed 2 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 17 Apr 2024
Thank you for staying with us. We will be addressing your concerns.

8/10 Good

Ed

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was delightful and very accommodating. Even the security people were wonderful. Our room was clean, but a bit "tatty." The carpet was bunched up right where we walked in past the sink, by the foot of the bed, which caused me to stumble often. The armoire wouldn't close and the drawers were all mis-aligned.
Stayed 2 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 17 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Parang

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 17 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Anca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 17 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Sagnik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ellis Island is a wonderful option to stay near to the strip. Its just a 10 mins walk to the fountain. The place is clean and cost effective. And the food is great. I would love to stay there again.
Stayed 2 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 15 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Jim, Fox Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 17 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a little dated, but are clean and comfortable. Great casino and dining options. Not all the offers are advertised eg $9.99 steak which was fab. 😋 Pool is small and situated in the car park! But we always got a sun bed. Wi-Fi was not great until we asked at reception and they sorted it for us.
Stayed 5 nights in Apr 2024

4/10 Poor

Hanya

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property has a prime location, and our room was marked by cleanliness. However, our sleep was disrupted by incessant noise from outside the building, with constant chatter and music. Additionally, the sound of water running in the next room's shower was excessively loud, making rest nearly impossible. If uninterrupted sleep is a priority, reconsider staying at this hotel.
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 14 Apr 2024
Thank you for staying with us. We will be addressing your concerns.

8/10 Good

Trinette

Disliked: Staff & service
Stayed 4 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 15 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Byron

Business traveller
The hotel was very nice and clean
Stayed 5 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 14 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness
The location is very good and accessible to all Strip fun.
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 14 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

VIRIDIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo estaba con un poco de desconfianza, pero me lleve una buena sorpresa, la habitación estaba limpia, el personal muy amable y sobre todo que me cobraron exactamente lo que me dijeron no como en otras partes que te inventan fees que ni al caso, solo estuvimos una noche pero supero nuestras expectativas. Si me volvería a quedar ahi.
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 14 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jose

Travelled with group
Liked: Amenities
Nice
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 14 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Marilyn

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 14 Apr 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was average, but clean. We were satisfied with the property. We ate at all 3 restaurants in the adjacent casino and liked the BBQ restaurant best, although all were good. We did not gamble in the casino. This is a great hotel for its location. It’s about a 15 minute walk to the strip (bellagio). It’s also great for getting the bus. We got a 3 day bus pass that works for the deuce on the strip and all the other city busses. We used google maps to find the routes and stop times. Worked great. There’s a bus stop right out front for one route and another about a 3 minute walk around the corner. There’s a 7-11 about a 1 minute walk away. I expected to do laundry midway on our trip, but the hotel does not have laundry facilities. They have a 3rd party company which charges $40. I wasn’t willing to spend that for 1 load of laundry, so we took a bus to the laundromat. They have a small pool (I didn’t try) and a small hot tub. No one else was there anytime I tried the hot tub. I had read in some reviews that they had a shuttle to the hotel. This was not the case. However, you can get a bus pretty much right to the hotel (we didn’t know that until we went back to the airport). Great savings. Hopefully this is helpful!
Stayed 6 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 14 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Melanie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ellis island casino has pretty cheap craps. I enjoyed staying here for the easy access to craps table
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 11 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Paula

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and beds comfy! The staff were all great! Allowed an extra hour to check out this am and it was a life saver!
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 11 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 11 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Camareigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 11 Apr 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

irene

Travelled with family
The gaming floor was small. Not alot of food options.
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 8 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find the hotel, free parking in enclosed courtyard, very friendly staff, clean room.
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 8 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

ESTEBAN, MONROE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Gem!
Stayed 4 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 8 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to room from parking and casino
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on 7 Apr 2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Joshua

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was fine, But they have hidden charges and deposit that was not mentioned in the add for the hotel prior to purchase
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 7 Apr 2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Jacob

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on 7 Apr 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Kevin

Travelled with family
Liked: Amenities
Great staff and great prices. Free parking. We stay there often as Vegas has gotten way too pricey and too corporate.
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 6 Apr 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Ashwini

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So we just booked this hotel a day ago and sure it surprised us , we been to Aria and Bellagio previously but this one stand out cos of cost saving , location on how close it is to strip and how well maintained the hotel and rooms are . Would stay again anytime !
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 5 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually like the restaurant but my husband's fish was not cooked enough. And i had a piece of bone in my prime rib dip. And the first night we couldn't get the special
Stayed 3 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 5 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the room, with fridge and everything you need for a short stay. Walking distance to all the attractions on the streep. The restaurant also offers good food at a reasonable price
Stayed 3 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 5 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 5 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Sateesh Babu

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 5 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Desire

Liked: Property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on 3 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Chiu Ying

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on 5 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 3 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 3 Apr 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Fran

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The restaurant here is very good with affordable pricing. The room was very small and there seems to be minimal sound roofing. I kept awaking thinking someone was coming into our room.
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 1 Apr 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Отель расположен в пешеходной доступности от основного прогулочного проспекта и недалеко от аэропорта.
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on 1 Apr 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 3 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

TRUDY, LANDING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on 1 Apr 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the second time here, and the room was in front of the motel, but was quiet nevertheless. There is construction in the front of the casino, but only in the day. Good security team always on duty. Super clean, and comfortable bedding. Will stay here again.
Stayed 5 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 1 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En los alrededores algunas construcciones
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 31 Mar 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Victor

Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on 1 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on 31 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Phuong Quynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 31 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Beer, food, gaming were all great!
Stayed 4 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on 30 Mar 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on 30 Mar 2024
Thank you for staying with us! We appreciate your feedback!