Front of property

Reviews of Plaza Hotel & Casino

4 out of 5
Plaza Hotel & Casino
1 Main Street, Las Vegas, NV

Reviews

8.0

Very good

Rating 10 - Excellent. 1276 out of 2974 reviews" "
Rating 8 - Good. 837 out of 2974 reviews" "
Rating 6 - Okay. 437 out of 2974 reviews" "
Rating 4 - Poor. 224 out of 2974 reviews" "
Rating 2 - Terrible. 200 out of 2974 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the great feedback. We look forward to seeing you again in the near future!

8/10 Good

James

I’ve stayed at the Plaza many times (5). It’s always a nice/good place to stay. Never great, never bad. It is in need of some room renovations (getting outdated) and needs more dresser/closet/ hanging space.
Stayed 5 nights in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the great feedback. We look forward to seeing you again in the near future!

8/10 Good

Michael, Farmington Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Rooms are well sized with bed/desk/etc
Stayed 2 nights in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

6/10 Okay

Madeline

Stayed 1 night in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

6/10 Okay

jorge

Stayed 1 night in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

John

Liked: Property conditions & facilities
Great reception lady
Stayed 2 nights in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like being at the end/ begining of Fremont st. Did not like that we had the first room on the floor and you can hear the elevators going up and down all night.
Stayed 4 nights in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Located at the end of the Fremont Experience. If noise is not your thing, then request a room adjacent to the parking lot, Great sportsbook. Breakfast was just ok, felt like it was pre-prepared. Will stay here again.
Stayed 1 night in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice, but the bathroom sink in the south side smelled like sewerage. For the price isnt bad. We were in the 14th floor which we could see part of the strip.
Stayed 4 nights in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

8/10 Good

Wesley

Stayed 2 nights in Feb 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
My permanent place to stay when I’m in Vegas
Stayed 2 nights in Mar 2024
Response from Hotel Mangement on 21 Mar 2024
Yay! We love to hear that! We look forward to seeing you again soon!

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Great location in downtown Fremont
Stayed 3 nights in Feb 2024
Response from Hotel Mangement on 20 Mar 2024
Thank you for the great feedback! we appreciate your business and look forward to seeing you again soon!

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only problem no room service or coffee machine in room
Stayed 4 nights in Mar 2024
Response from Hotel Mangement on 19 Mar 2024
Thank you for the great feedback. We appreciate you staying with us and look forward to seeing you again soon!

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the end of Freemont Street
Stayed 2 nights in Mar 2024
Response from Hotel Mangement on 19 Mar 2024
Thank you for the great feedback. We appreciate you staying with us and look forward to seeing you again soon!

6/10 Okay

James, Omaha

Travelled with partner
Pros: Conference area for convention was nice. Gym was really nice. Proximity to Fremont was great. Rooftop hot tub was nice. Cons: Smoke free signs everywhere, yet hotel wreaked like pot smoke 24/7. Bathroom in our room was junky, and the size of a phone booth. Desk was understaffed. Bathroom sink drain smelled like sewage, and entire floor smelled like sewage first thing in the morning every day due to no fans in anyone’s bathrooms.
Stayed 5 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for the recent feedback. We look forward to seeing you again soon.

10/10 Excellent

LAURIE, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Much different than the old Plaza Hotel I once knew. Smelled fresh and was clean and nice. We had a great time for the weekend. I would definitely go back.
Stayed 2 nights in Mar 2024
Response from Hotel Mangement on 19 Mar 2024
Thank you for the great feedback. We appreciate you staying with us and look forward to seeing you again soon!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice time here.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for the feedback. We look forward to seeing you again soon!

8/10 Good

bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice View
Stayed 2 nights in Mar 2024
Response from Hotel Mangement on 17 Mar 2024
Thank you for the great review. We look forward to seeing you again soon!

8/10 Good

Ariel

Liked: Staff & service
It was good and convenient for the most part.
Stayed 2 nights in Mar 2024
Response from Hotel Mangement on 16 Mar 2024
Thank you for the great review. We look forward to seeing you again soon!

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
large rooms enough space. Nice hotel
Stayed 2 nights in Mar 2024
Response from Hotel Mangement on 16 Mar 2024
Thank you for the great review. We look forward to seeing you again soon!

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Hotel Mangement on 16 Mar 2024
Thank you for the great review. We look forward to seeing you again soon!

10/10 Excellent

Wanda

The Plaza Hotel very nice fresh smelling and clean! Restaurants inside hotel I enjoyed the Hash House the food was delicious. I plan on visiting again my stay at the Plaza was very relaxing quiet and pleasant!
Stayed 3 nights in Mar 2024
Response from Hotel Mangement on 16 Mar 2024
Thank you for the great review. We look forward to seeing you again soon!

8/10 Good

Micheal

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Mangement on 16 Mar 2024
Thank you for the great review. We look forward to seeing you again soon!

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Hotel Mangement on 16 Mar 2024
Thank you for the great review. We look forward to seeing you again soon!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to Fremont street and very easy to catch a bus ride to the strip.
Stayed 3 nights in Mar 2024
Response from Hotel Mangement on 16 Mar 2024
Thank you for the great review. We look forward to seeing you again soon!

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Freemont Street experience
Stayed 3 nights in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for the great review. We look forward to seeing you again soon!

6/10 Okay

Troy, Victoria

Travelled with partner
Liked: Cleanliness, staff & service
While convenient to Fremont Street, the property itself is showing its age. Our room was quite large and even though it was non smoking, years and years of smoking doesn't go away with some paint. The bathroom was the biggest disappointment. There was no fan and the tub got an inch or more of standing water after every shower. We liked the location but the hotel itself was average at best
Stayed 4 nights in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for your recent stay with us. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in great location … room was neat clean and awesome price :)
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for the great review. We are happy you enjoyed your stay, and we look forward to seeing you again soon!

8/10 Good

Harold Bradford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time to Vegas, there isn't anything wrong with this hotel. It is very close to the downtown Freemont Experience, lots of dining options nearby and easy ride share access. The hotel actually had a fridge in the room and everything worked. If you were gambling the cocktail waitresses came by often. I would stay again, good for the price you pay.
Stayed 4 nights in Mar 2024
Response from Hotel Mangement on 10 Mar 2024
Thank you for the great review. We appreciate your business and look forward to seeing you again soon!

10/10 Excellent

Dennis and Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and we love Hash House A GoGo
Stayed 3 nights in Mar 2024
Response from Hotel Mangement on 9 Mar 2024
Thank you for the great review. We appreciate your business and look forward to seeing you again soon!

8/10 Good

Monica

Travelled with family
Liked: Cleanliness
Homeless and urine outside of property. Inside is old but clean. Room smells musty but overall clean and quiet
Stayed 1 night in Mar 2024
Response from Hotel Mangement on 9 Mar 2024
Thank you for the great review. We appreciate your business and look forward to seeing you again soon!

8/10 Good

Marcello Michael Martini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Mangement on 10 Mar 2024
Thank you for your recent stay. We look forward to seeing you again soon!

8/10 Good

Gail M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
it was an ok property
Stayed 4 nights in Dec 2023
Response from Hotel Mangement on 9 Mar 2024
Thank you for the great review. We appreciate your business and look forward to seeing you again soon!

10/10 Excellent

Christine Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay but we had our key get deactivated a number of times during our 5 day stay. Each time we had to go all the way to the check in desk to get it reactivated. All the staff were excellent We enjoyed bingo and Freddie was very friendly and helpful.
Stayed 5 nights in Feb 2024
Response from Hotel Mangement on 9 Mar 2024
Thank you for the great review. We appreciate your business and look forward to seeing you again soon!

10/10 Excellent

Clivette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Mar 2024
Response from Hotel on 7 Mar 2024
Thank you so much for giving us a 5-star review. We can not wait to welcome you back.

8/10 Good

Michell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like how small the bathroom/shower area was. Also the lighting above the vanity was very dim.
Stayed 3 nights in Feb 2024
Response from Hotel on 7 Mar 2024
Thank you for your recent review of the Plaza. We appreciate your feedback!

10/10 Excellent

Clivette

Stayed 4 nights in Mar 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Dolores, Sylmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel on 7 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Delese

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs a LOT of work. They charge a $30 resort fee which supposedly includes the pool, pickleball courts, hot tub items that are normally included in any other hotel (local and 800 calls, refrigerator, and WiFi). The pool and hot tub were closed for maintenance without having been notified ahead of time. The heater & A/C were so loud they would wake you up. We had to unplug the refrigerator due to a loud hum. The TV had no signal. The vent in the bathroom was disgustingly dirty. They were out of body soap in the shower. There were hardly any plugs and you had to move furniture to get to them. One plug was falling out of the wall. The first night - the wind was horrible outside and there was a horrible screeching/whistling sound coming from under the door to the hallway. In addition, there was no coffee maker in the room. When we called the front desk staff - they were extremely rude and nothing was resolved. This hotel needs an extreme makeover and training of their staff to treat their guests like guests.
Stayed 1 night in Mar 2024
Response from Hotel Management on 6 Mar 2024
Thank you for your feedback. We will be addressing your concerns directly. Have a great day!

8/10 Good

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
I had a great time there !
Stayed 1 night in Mar 2024
Response from Hotel Mangement on 9 Mar 2024
Thank you for the great review. We appreciate your business and look forward to seeing you again soon!

6/10 Okay

Debra, Hobsonville, Auckland

Travelled with family
Long walk from carpark, through casino to reception. Checkin was extremely slow, over half an hr standing in line watching staff make small talk with the guests they were checking in while many people were waiting. Our room was large, clean and adequate though.
Stayed 1 night in Feb 2024
Response from Hotel Mangement on 4 Mar 2024
Thank you for your feedback. We like to ensure every guest feels welcomed upon check-in. We hope to see you again soon!

10/10 Excellent

kris

Stayed 4 nights in Feb 2024
Response from Hotel Mangement on 26 Mar 2024
Thank you for the feedback. We appreciate you staying with us and hope to see you again in the near future!

10/10 Excellent

Verneica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Will stay again.
Stayed 5 nights in Feb 2024
Response from Hotel Mangement on 4 Mar 2024
Thank you for the great feedback. We are happy to hear that you enjoyed your stay and we look forward to seeing you again.

6/10 Okay

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasnt offered a free upgrade i had to pay 45 dollars. Slots were waaay too tight.
Stayed 1 night in Mar 2024
Response from Hotel Mangement on 3 Mar 2024
Thank you for your feedback. We appreciate your business.

8/10 Good

Falisha

Travelled with family
Liked: Staff & service
.
Stayed 5 nights in Feb 2024
Response from Hotel Mangement on 3 Mar 2024
Thank you for the 4-star review. We look forward to seeing you again.

8/10 Good

Kelly, Cloquet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could hear things that should be private. Lots of conversations in the hall ways and other rooms. Next will being ear plugs
Stayed 4 nights in Feb 2024

8/10 Good

Shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night on Fremont St. Great location. Easy access to the action
Stayed 1 night in Feb 2024
Response from Hotel Mangement on 2 Mar 2024
Thank you for the great review. We appreciate the awesome feedback!

4/10 Poor

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The doors to the room felt like anyone could break thru them and I can hear the noise from people next door. Also on my second night as I was sleeping I had a random person knock on my door at 2 and 3am all drunk looking for someone.
Stayed 2 nights in Feb 2024
Response from Hotel Mangement on 2 Mar 2024
Thank you for leaving us a review. We will be addressing your concerns directly. We look forward to seeing you again soon.