Las Matas de Santa Cruz Holidays from NZ$2,324

I didn't realize this property has a virtual front desk. It worked fine. There was a 2 min wait when I arrived but it was easy to do (just like an airline kiosk but it's a video call with a real agent). The motel is VERY nice. It's a 10 or so unit motor court with very newly redone units. Nicely furnished and appointed. My only confusion was the amenity kits at the lobby are extras. I wasn't sure if I needed to grab what I needed for my stay (You don't). I would have liked 2 things different for my room. The window shutter didn't close fully and there was a lot of light leak from the outside. And the bedside lamps are a glass shade so they have pretty direct light. That's a style point. I would absolutely stay here again. It's super convenient and I am glad to know about it.

Staff is very helpful and accommodating. Rooms are spacious and clean. Beautiful property and view.

It was a great stay, 6 family members were with me. Breakfast buffet was very impressive!

Dominique at the Front desk is Fantastic, but even though it looks like an old apartment building, the rooftop dining area is really neat and delicious food plus they offer free breakfast so it’s super convenient but very dated

Loved the rooftop pool, valet parking people were great, friendly staff at the hotel!!