Pet Friendly Hotels & Resorts in Laredo from NZ$99

"Property's common area are very dated. The hallway to the rooms themselves look horrific. The manager acknowledged this, they know and have plans to address the need for new carpet and paint each room's exterior door. The rooms themselves again a bit dated. HOWEVER what was good was Fabulous! The room were clean!!! The breakfast great; nice variety. The excellent kitchen staff kept a close eye on things and kept the various items filled & hot! The front desk staff, each and everyone of them we encountered, were simply kind, understanding and went above and beyond to help us with a situation that would have been impossible to handle withour the staff at the front desk, not just one person but each one we dealt with. The cleaning staff were so polite and hard working. ard. The outdoor swimming pool itself was sparkling! Based on cleanliness of eooms, excellent breakfast and exemplary service from all staff, we would stay again! The staff was the most accommodating and genuinely pleasant staff I have encountered. That is saying A LOT, since during my working life, I was a Marriott PLATINUM level client."

"It was great staff and clean rooms"

"Great hotel"

"Bad costumer service "

"Romm was ok has roaches and didn't have small face towels in room"

"The receptionist was kind and knowledgeable elevator was dirty the room was comfortable bed was comfortable towels were small but good"

"Ok"

"Room was dirty from the beginning, other ppls trash was under the bed, had mildew smell :( "

"Overall, we had a great experience here and would definitely stay again. The location is excellent, the staff was friendly and welcoming, and the property itself was clean, nice, and well maintained. The only thing I would strongly recommend avoiding is the prepaid $20-per-person breakfast option. Unfortunately, the breakfast included was pretty underwhelming and honestly felt like a ripoff for the price. The available options were very limited — mainly eggs and beans — and not worth prepaying for. You’re much better off skipping the breakfast package and just ordering directly from the menu instead. Other than that, the overall experience was great, and we’d absolutely come back."