Exterior

Reviews of Hotel Schrofenstein

4 out of 5
Hotel Schrofenstein
Malserstrasse 31, Landeck, Tirol

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 170 reviews" "
Rating 8 - Good. 73 out of 170 reviews" "
Rating 6 - Okay. 16 out of 170 reviews" "
Rating 4 - Poor. 7 out of 170 reviews" "
Rating 2 - Terrible. 3 out of 170 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2023
Response from Your Team Schrofenstein on 4 Oct 2023
Dear Peter, thank you for your great review – we are happy to pass on your lovely words to our whole team.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfy, although I think we were given the smallest rooms in the hotel! Was ideal for a one night stopover for our large group. As it was a holiday weekend, the area was deserted but we managed to find 1 restaurant open for dinner. Hotel staff were nice, polite and helpful and the spa/sauna was great.
Stayed 1 night in Apr 2023
Response from Your Team Schrofenstein on 12 Apr 2023
Dear Caroline, thank you very much for taking your time to write this review. We are very happy to read that you highlight our friendly team, the cosy spa area and our comfortable beds. You have booked an Economy Room which is with 17 m² the smallest room category at our hotel. For your next stay with us we will send an individual offer for a bigger room. Until then, all the best!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sound of the river rushing along. Great!
Stayed 1 night in Jun 2022
Response from Schrofenstein Team on 4 Jul 2022
Dear David, nice to read that you enjoyed our location next to the river. We’re looking forward to welcoming you again soon!

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Jasey-Jay

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall, but…
Fine hotel overall. However, they didn’t consistently provide the first rule of hotels, which is to offer guests the opportunity for a good night’s sleep. The maid vacuumed the hallway outside of our room at 6:30 AM for two mornings until we complained (then she stopped). The other problem was the restaurant, which had several things wrong with it. I would rate the restaurant at no more than two stars. It is the weak link in an otherwise solid hotel. The strong link was the front desk, which gets five stars.
Stayed 1 night in Oct 2021
Response from Team Schrofenstein on 2 Nov 2021
Dear Robert, thank you very much for taking the time to write this review. We are so sorry to read that you didn’t sleep well. We assure you that we take your criticism very seriously and discussed this matter with our team so that it doesn’t happen again. We are very happy that you highlight our front desk so positively – thank you for your words of praise! Visit us again during your next stay in Landeck and we will fully convince you of our service.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers an excelent location, clean facilities, comfortable and clean bed, friendly staff, a very wholesome breakfast, a very good price, and free secure parking for bicycles. Overall, excellent. The only negative is that for breakfast we were seated away from the rest of the customers in a reserved table, but the holel manager decided to hold an animated staff meeting in the adjacent room. We would have enjoyed being seating with the rest of the customers.
Stayed 1 night in Aug 2021
Response from Schrofenstein Team on 28 Aug 2021
Dear Guest, thank you very much for taking the time to write a review for our hotel and that you’ve chosen our hotel on your bike tour. We are so happy to read that you enjoyed our great location in the centre of the town Landeck with all necessary amenities for cyclists. It is nice to read that you had a great time and that you highlight our clean and comfortable bed. We very much regret that you felt isolated from the other guests during breakfast – that is not the way we want our guests to feel. We want to improve that next time, so we are happy if you visit us again in the future!

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all friendly and helpful. The gym was adequate, but the sauna area!!! Amazing!!! Really relaxing and worth while.
Stayed 1 night in Jan 2020
Response from your schrofenstein team on 19 Jan 2020
Dear Eric, thank you very much for your great review. We’re so happy to read that you fully enjoyed your stay with us and that you spend a relaxing day at our hotel. We sincerely thank you for 10/10. We are already looking forward to welcoming you again.

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food in the restaurant was great!
Stayed 1 night in Apr 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good location
We were initially put in a room that did not include the view our reservation promised. After asking, we were moved to a larger, nicer room with a large patio and spectacular views. Good service. Nice dining area for breakfast.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small and uncomfortable beds
Very small rooms and even smaller beds. Beds were inclined to the side, making it uncomfortable to sleep.
Stayed 1 night in Apr 2019

6/10 Okay

Mig K.

Charming town in Alps
The hotel is neat and the staff is friendly and helpful. The location is very convenient. I was quite happy with my room. It would not hurt to have a rudimentary coffee maker at the room as expected in North American hotels at a 3 star level or above. I skied at St Anton am Arlberg. It is ~25 min drive from the hotel by car. BTW, there is no free dedicated parking for the guests. The closest "City Parking" garage caused me a lot of bad blood. It turns out it is actually "very private". There are no signs in English. It turned out that before you exit you should walk to an automated pay terminal and insert your entry ticket and pay in cash and get a receipt and then you have 6 min to exit or you will be charged extra and the exit gate bar will not raise and then at some moment an indignant owner will appear and will start yelling at you in German. I stalled there two times and was solemnly banished from the facility. I recommend a public garage across the river that is actually about the same distance if one takes a walking bridge across the river. The price is about the same 7 or 8 euros per day.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very nice staff and great location. Breakfast was delicious
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Lovely staff
Cosy hotel , Breakfast can be better
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2018

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly service, nice room and a great breakfast!
Stayed 1 night in Sep 2018

8/10 Good

Pawel

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2018

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

iwastraveling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful staff
The staff members at the hotel were extremely helpful and knowledgeable. They were very much appreciated! This was a very clean and comfortable place to stay. Don't miss the waterfalls! They are intriguing!
Beauty
Waterfalls

10/10 Excellent

Ian, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The staff were really friendly and helped with questions about the local area. They have a fairly cheap garage access near by so even though the hotel is in town it was no problem with the rental car. we had a massive window looking onto the main street which was quite nice.

10/10 Excellent

Carol, Devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommended
the hotel, the staff, the restaurant and the positioning of the hotel in town was excellent. The breakfast and all the meals we had there was first rate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En route south
This was a perfect mid way stop on our way south from Zurich to Italy. Staff were very friendly and hel[ful. ALthiugh the hotel did not ave on site parking the parking station was only about 50m away and an all night park cost E8.-

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, family run hotel
Overnight stop en route to Greece and chose this hotel as a convenient stopping point for driving over the Alps via the Stelve Pass.

8/10 Good

Scott, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Located in the heart of Landeck. Cute little town within a few miles of several ski resorts. Hotel is clean and neat. Good breakfast. Get a room on the second floor if you can - the views are great. Parking is available and is not expensive (there are several options) but you usually do have to pay at least a little.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Cozy room, very clean. Excellent service from reception.

10/10 Excellent

Curtis, Phoenix, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Great breakfast. The rooms are a bit older but in good condition and clean. The check in clerk told us we had our choice of two rooms and showed them to us first to let us decide which one we wanted. It's located in the bottom of a narrow alpine river valley with spectacular views. We would definitely stay there again.

10/10 Excellent

Stan Fiorentino, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The location of the Hotel was excellent and the staff, particularly the management, were fantastic! I would not hesitate to stay here again.

10/10 Excellent

Donna, Stuttgart, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality, friendly hotel
We booked a room at the last minute for a ski weekend and were extremely pleased with all aspects of Hotel Schrofenstein. The room was very clean, comfortable and roomy, especially with the "cozy corner" space, and the bathroom was very nice. The staff were extremely friendly and all spoke good English, and provided great service. We even met the owner, who came around at dinner each night, and we had a nice conversation with him and got great tips for ski areas. The food was excellent, especially the beef medallions and chocolate mousse! We recommend the "half board" option, which gave a 5-course meal with 2 entrée choices of traditional fare. All meals were delicious, especially the full breakfast with choice of eggs. We skied St. Anton one day and Ischgl the next...both about 15-20 minutes away by car. Good location near many ski areas, and the town of Landeck is very nice as well. Will definitely visit this hotel again!!

10/10 Excellent

Etta CG, San FRancisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy beds, extremely nice eager to help personnel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover for the Alps.
Central hotel, lovely rooms, great bar and restaurant. Only 100 m from free bus to Ischgl.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!
Landeck is a great home-base for the Tirol region's skiing. We could have hit a different mountain every day (but instead went to Isghl twice since the snow was so good). The hotel staff was perfect. We had half-board (breakfast & dinner) included in the room rate and while the breakfasts were good, the 5 course dinners were amazing each night. My compliments to the chef! Will be planning another trip just to stay here again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very average!
Very average hotel and rooms, overpriced.

8/10 Good

J, Somerset, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very pleasant, helpful and willing to speak English for us.

10/10 Excellent

Alon, Tel Aviv, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Schrofenstein is absolutely excellent!
We came to Hotel Schrofenstein without actually knowing it or read any review about it, and let me tell you, this is THE best hotel you'll ever find around the alps. The staff is the kindest, The price is fair, The food is tasteful, The location is great, The city is queit and extremely beutiful, And generally, you will feel like your in heaven. Thank You Hotel Schrofenstein for a great vacation!

8/10 Good

Bernd

Liked: Cleanliness, staff & service
Das Hotel war ok! Das 3er Zimmer aber deutlich kleiner als auf den Bildern der Buchung. Vier Sterne sind es eher nicht mehr - aber ansonsten nett und mitten in Zentrum
Stayed 1 night in Mar 2024
Response from Ihr Schrofenstein Team on 20 Mar 2024
Lieber Bernd, besten Dank für Ihre aufrichtige Bewertung und den Rückblick zu Ihrem Aufenthalt im Winter 2024. Wir freuen uns, dass Sie einen angenehmen Zwischenstopp hatten. Unser Hotel verfügt über verschiedene Zimmerkategorien, gerne senden wir für Ihren nächsten Besuch ein individuelles Angebot für ein größeres Zimmer. Bis bald!

10/10 Excellent

Nikolay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money. All Ski Resort within 30-40 min reach by bus as well. Clean and super friendly welcome.
Stayed 4 nights in Feb 2024
Response from Your Team Schrofenstein on 29 Feb 2024
Dear Nikolay, we are so happy to read that you fully enjoyed your stay with us and had a good time in Landeck and the surrounding ski areas. We would very much appreciate welcoming you back again in the future. Until then, all the best!

10/10 Excellent

Henri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edullinen yöpyminen
Edullinen yöpyminen
Stayed 1 night in Sep 2023

10/10 Excellent

Franka

Travelled with family, Travelled with partner
Liked: Amenities
Alles sehr gut.
Stayed 1 night in Aug 2023
Response from Ihr Schrofenstein Team on 10 Sept 2023
Liebe Franka, besten Dank für Ihre tolle Bewertung mit der vollen Punktzahl! Bis bald.

8/10 Good

Mariann

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Manfred

Travelled with partner
Liked: Cleanliness, staff & service
Ein schon etwas in die Jahre gekommenes Hotel aber sauber. Den Kellner des hauseigenen Restaurants sollte man vielleicht noch mal eine Schulung zum Thema „Höflichkeit gegenüber dem Gast“ zuteil werden lassen. Das Essen war aber sehr gut.
Stayed 1 night in Jul 2023
Response from Ihr Schrofenstein Team on 7 Aug 2023
Lieber Manfred, herzlichen Dank, dass Sie sich die Zeit genommen haben, diese wertvolle Bewertung für uns zu hinterlassen, um von Ihrem Aufenthalt bei uns im Herzen Landecks zu berichten. Wie schön, dass wir Sie in unserem hoteleigenen Restaurant von unseren leckeren Speisen überzeugen konnten. Ihre Kritik nehmen wir sehr zu Herzen und suchen natürlich umgehend das Gespräch mit unserem Mitarbeiter. In der Hoffnung, Sie beim nächsten Mal von unserem freundlichen Service beeindrucken zu dürfen, verbleiben wir mit den besten Wünschen aus Landeck. Ihr Schrofenstein Team

6/10 Okay

Helle Adelholm

Liked: Cleanliness, staff & service
Lidt træt hotel
Hotellet vidner om fordums storhed. Nu er det lidt træt at se på og ikke alt fungerer. Vi følte ikke helt at vi fik fuld valuta for pengene. Men værelserne er store og der var 2 stole på værelset, hvilket vi satte pris på
Stayed 2 nights in Jul 2023

8/10 Good

Jackie

Stayed 1 night in Jun 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Steen

Stayed 1 night in Jan 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Fredi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Maria

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Sorry but not a place i recommend
Stort fräscht rum, inte så vänlig personal, inte ett ställe jag åker till igen, god wienersnitzel men fruktansvärd snäsig personal och dyrt.
Stayed 1 night in Jul 2022

4/10 Poor

Prisca

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Keine 4 Sterne
Sehr altes Zimmer, um zehn schliesst der Speisesaal eine Bar ist nicht offen. Beim Frühstück wäre es schön gewesen draussen zu sitzen.
Stayed 1 night in Jul 2022
Response from Ihr Schrofenstein Team on 5 Jul 2022
Liebe Prisca, vielen lieben Dank für Ihre Rückmeldung zu Ihrem Besuch bei uns in Landeck. Sie haben mit unserem Economy Zimmer unsere günstigste Zimmerkategorie gebucht, wir haben gesamt sechs verschiedene Kategorien, darunter auch modernere Zimmer - gerne senden wir Ihnen für Ihren nächsten Besuch ein individuelles Angebot auf Ihre Wünsche abgestimmt. Unser Restaurant hat montags bis samstags bis 22:00 Uhr geöffnet. Wir freuen uns, wenn Sie bei Ihrem nächsten Zwischenstopp in Landeck wieder an uns denken.