Independent in Lancaster

"Very friendly staff in a great location. Everything is walkable. The room was boring (for an Arts Hotel), we were supposed to have a King bed but got a Queen. Mattress and pillows lumpy. Next time I might try a different hotel. "

"Friendly staff, clean facilities, and convenient location in center of town."

"The heating unit was good. Parking was good. The side walk could use some repair."

"Horrible! Staff was yelling and cursing at kids while we were there for a league. I would not recommend this hotel and shame on the staff for being very unprofessional towards everyone. "

"Parking close to entrance of hotel Luggage racks available Friendly Staff Clean Easy check in and check out Only flaw was the elevator wasn’t working properly "

"The room was clean and the beds were comfortable!! The room only has a mini fridge but we had a balcony with 2 rocking chairs which was nice. Staff waa awesome!! Very limited breakfast, bagels, oatmeal, cereal, yogurt, fruit cups, cheese sticks, coffee ,tea , and juice. The coffee. Tea, and juice is offered all day!! Also there are gamea inthe lobby an a popcorn till 8 p.m."

"The experience was great! The staff was friendly and professional. Breakfast was good, room was clean and well designed. "

"Nice friendly n clean "

"Filthy! I felt so gross staying here. Look at the pictures! I cleaned the floor myself with 4 towels and they still came up black. Clearly no one mops the floors. Look at the mold in the shower! Soap scum all over the bottles of the wall soaps. Wallpaper peeling everywhere. Hair on the sheets and stuck in corners. Crack in the shower. Dust piled up on the toilet paper holders. Tears and patches and stains in the hallways. Whoever manages this property should be ashamed! Everything was so dirty and in terrible condition. Not sure how Hilton’s name is attached to this hotel…. "