Turkish bath/hammam, body treatments, aromatherapy, facials

Reviews of Holiday Inn Glasgow East Kilbride, an IHG Hotel

4 out of 5
Holiday Inn Glasgow East Kilbride, an IHG Hotel
Stewartfield Way, East Kilbride, Glasgow, Scotland

Reviews

8.2

Very good

Rating 10 - Excellent. 253 out of 585 reviews" "
Rating 8 - Good. 188 out of 585 reviews" "
Rating 6 - Okay. 74 out of 585 reviews" "
Rating 4 - Poor. 43 out of 585 reviews" "
Rating 2 - Terrible. 27 out of 585 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel , staff were amazing really helpful. Swimming pool was awesome , breakfast was delicious great choices. Definitely will come again
Stayed 1 night in Mar 2024

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only looking for a nice hotel with a pool and gym both of which I used and really enjoyed. The food was great and the staff were very helpful and attentive to all your needs. Would definitely use again and will recommend it to friends and family thanks for a great few days
Stayed 4 nights in Feb 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were extremely friendly and helpful
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night was fine but the hotel was noisy at 2am
Stayed 2 nights in Feb 2024

10/10 Excellent

paul

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, stayed for 3 nights with our dog and my wife and son. Great sized room with fridge. Had a new bathroom but shower screen was missing bottom water seal as did the separate shower cubicle. Lovely pool (shame changing rooms out of order). Breakfast was lovely and again nothing too much trouble, defo stay again
Stayed 3 nights in Feb 2024

10/10 Excellent

Kadyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made it feel like home! 10/10 stars
Stayed 2 nights in Feb 2024

10/10 Excellent

Danyale

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 9 nights in Feb 2024

10/10 Excellent

Suzanne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms with great parking. The staff are so friendly and helpful and the leisure facilities are excellent
Stayed 4 nights in Feb 2024

2/10 Terrible

elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel, really nice decor downstairs. We stayed in a junior suite, unfortunately between our room and the suite next door there is an door so you can hear every single thing from next door. And we were unlucky enough to have a very noisy family late at night and early in the morning. I would return however wouldn’t waste my money with the suite.
Stayed 1 night in Jan 2024

10/10 Excellent

fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Reception Manager on 18 Jan 2024
Thank you for taking the time to leave us a review. We hope to welcome you back again soon.

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Reception Manager on 18 Jan 2024
Thank you for taking the time to leave us a review. We hope to welcome you back again soon.

10/10 Excellent

Nuradin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Props to the staff, absolutely amazing
Stayed 2 nights in Dec 2023
Response from Reception Manager on 18 Jan 2024
Thank you for taking the time to leave us a review. We hope to welcome you back again soon.

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Reception Manager on 18 Jan 2024
Thank you for taking the time to leave us a review. We hope to welcome you back again soon.

10/10 Excellent

Hafsat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Afolabi

Stayed 1 night in Dec 2023
Response from Reception Manager on 14 Dec 2023
thank you for leaving us a review. We hope to welcome you again soon.

2/10 Terrible

Melissa

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Reception Manager on 14 Dec 2023
Thank you for taking the time to leave us a review. Your experience is below our standard and I sincerely apologize for failing to meet your expectations. If you wish to comment further please do not hesitate to contact us.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Reception Manager on 9 Dec 2023
Thank you for taking the time to leave us a review! We hope to welcome you again in the future.

10/10 Excellent

REECE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect pkace to stay when i come up to Glasgow. Lovely pool which is perfect for me and the kids and rooms all seem nice and cosy. Great breakfast so a lovely start to the day too! Will be up next year!
Stayed 2 nights in Nov 2023
Response from Sean on 4 Dec 2023
Thank you for your feedback. We hope you stay again soon.

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Terrible stay!! Do not go here. First we arrived and told pool last entry is at 8. We dress up and go pool , we get turned away as pool was already closed. We pay extra for room service. We get the dinner at evening but in the morning the sheet for ordering breakfast wasn’t available. We rang the restaurant and was told they can’t do it as they are short staffed. At 12:30 we get a call being told to leave the room, we had to remind them we paid for late check out. 1pm we get a knock on the door from the cleaners asking us to clean. I tell them we are leaving in a hour. 1:30 pm same thing happens with the cleaner. Oh AC doesn’t work! Room is stuffy. And after all this the dinner, bed and breakfast we get told doesn’t include drinks and we had to pay this on our final bill!
Stayed 1 night in Nov 2023
Response from Reception Manager on 20 Nov 2023
Good Afternoon, Thank you for taking the time to leave us a review. Your experience is below our standard and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the team so that we can ensure this was an isolated experience and won't happen again in the future. I hope you choose to stay with us again if your travels bring you back to the area.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the Premium room with King Size bed and Sofa bed, the room was absolutely huge and so clean. They even left us some fizzy juice and crisps! I love the fact that the pool and spa facilities are included in the hotel to use as you please, and the restaurant for both breakfast buffet and dinner was lovely. Only thing was the bar was a bit expensive for drinks, £16 for a double pink gin and a pint of corona.
Stayed 1 night in Nov 2023
Response from Reception Manager on 16 Nov 2023
Thank you for taking the time to leave us a review. We hope to welcome you again soon.

10/10 Excellent

Jude

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Great Breakfasts, Great Ammenties, & Convenient for my work purposes
Stayed 2 nights in Oct 2023
Response from Reception Manager on 12 Nov 2023
Thank you for taking the time to review your stay at Holiday Inn East Kilbride. We hope to welcome you again soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reception Manager on 12 Nov 2023
Thank you for taking the time to review your stay at Holiday Inn East Kilbride. We hope to welcome you again soon.

8/10 Good

Jørgen

Stayed 1 night in Oct 2023
Response from Reception Manager on 12 Nov 2023
Thank you for taking the time to review your stay at Holiday Inn East Kilbride. We hope to welcome you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday inn
I have stayed at a few holiday inns and this was by far the best. My only complaint is one day i decided to have breakfast and was charged £16! Thought that was very steep considering it was not that great
Stayed 4 nights in Oct 2023
Response from Sean on 28 Oct 2023
Thank you for your feedback!

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Beds could have been more comfortable
Stayed 2 nights in Sep 2023
Response from Oluwaseun on 28 Oct 2023
Thank you for your feedback. We hope you stay again soon

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really friendly and couldn’t do enough for us, we were travelling with our young children and were fab with them, the breakfast was great, lots of choice, would definitely stay again
Stayed 3 nights in Oct 2023
Response from Oluwaseun on 28 Oct 2023
We appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Quick friendly check in nice clean and quiet room
Stayed 1 night in Oct 2023
Response from Oluwaseun on 28 Oct 2023
Thank you for your feedback :) We hope to see you again soon.

10/10 Excellent

Catriona

Liked: Property conditions & facilities, room comfort
room was clean warm but window / outside door would not close so room was was moved to next door room. All fine in working condition. More usb or electric sockets would have been useful
Stayed 1 night in Oct 2023
Response from Sean on 28 Oct 2023
Thank you fotr your feedback

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EK holiday inn
Overnight stay with family- 2 kids under the age of 10. Room and beds were brilliant, breakfast lovely and kids loved the pool
Stayed 1 night in Oct 2023
Response from Oluwaseun on 28 Oct 2023
We appreciate your feedback. We hope to see you again soon.

10/10 Excellent

David

Stayed 2 nights in Oct 2023
Response from Reception Manager on 12 Nov 2023
Thank you for taking the time to leave us a review. We hope to welcome you again soon.

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff-reception and restaurant staff couldn’t be more helpful.Always a smile and a a quick chat. House keeping kept my room clean, tidy and well stocked. Would stay again when next in East Kilbride.
Stayed 3 nights in Oct 2023
Response from Oluwaseun on 28 Oct 2023
Thank you for your feedback. We look forward having you stay with us again. :)

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and room was spacious. Breakfast was so lovely but too early for me as i thought it was finishing at . Staff members were very polite and friendly especially the restaurant staff, helped us to find art gallery in Glasgow. Skirting boards need a bot of wiping or cleaning at least once a month. Towels nice and fluffy.
Stayed 4 nights in Oct 2023
Response from Oluwaseun on 28 Oct 2023
We appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023
Response from Reception Manager on 12 Nov 2023
Thank you for taking the time to review your stay at Holiday Inn East Kilbride. We hope to welcome you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reception Manager on 12 Nov 2023
Thank you for taking the time to review your stay at Holiday Inn East Kilbride. We hope to welcome you again soon.

4/10 Poor

peter

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Reception Manager on 12 Nov 2023
Thank you for taking the time to leave us a review. Your experience was below our standard and I sincerely apologize for failing to meet your expectations. If you wish to comment any further please let me know and I will do my best to assist you.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reception Manager on 12 Nov 2023
Thank you for taking the time to review your stay at Holiday Inn East Kilbride. We hope to welcome you again soon.

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Reception Manager on 12 Nov 2023
Thank you for taking to leave us a review. Your experience is below our standard and I sincerely apologize for failing to meet your expectations. If you wish to comment further i would be more than happy to assist you. We hope to welcome you again soon at the Holiday Inn East Kilbride.

10/10 Excellent

Lisa

Stayed 3 nights in Sep 2023
Response from Reception Manager on 12 Nov 2023
Thank you for taking the time to review your stay at Holiday Inn East Kilbride. We hope to welcome you again soon.

10/10 Excellent

Christine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Staff lovely. Genuinely dog friendly. Room we had a bit tired and externally seen better days. Food in lobby restaurant perfect for what we needed.
Stayed 2 nights in Sep 2023
Response from Sean on 28 Oct 2023
We appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Maurice

Stayed 3 nights in Sep 2023

10/10 Excellent

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Muhammad

Business traveller
Disliked: Staff & service
Terrible Service at Reception to check in
It was terrible lady on reception to check in first she cant find booking then she said u don't have breakfast included into your stay when we show her some screen shot she said its might be other hotel and she want to see original mail finally when show her original mail she did not check any thing on computer just said okay and give room in last corner of the hotel never see that kind of rude person in my life doing this kind of job in Holiday in Reception
Stayed 4 nights in Aug 2023

4/10 Poor

Alistair

Travelled with partner
Disliked: Amenities
If nothing nice to say, say nothing. Dry cleaning came back dirty.
Stayed 7 nights in Aug 2023

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Claire

Stayed 1 night in Aug 2023
Response from Tegan on 30 Aug 2023
Thank you for your feedback :) Please stay again soon!

8/10 Good

Suzanne

Stayed 1 night in Aug 2023

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++++++
Excellent stay , lovely hotel / bar area etc, fantastic facilities inc gym / pool etc
Stayed 4 nights in Aug 2023
Response from Tegan on 25 Aug 2023
Thank you for your feedback :)

10/10 Excellent

R

Stayed 5 nights in Aug 2023
Response from Tegan on 25 Aug 2023
Thank you for your feedback :)