2/10 Terrible
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12 May 2024
Disliked: Staff & service
One of the Indians at the hotel reception was very rude! I arrived around 10.30pm and the front desk was closed. I tried to da a lot of phone calls and knocked on the front desk men but there was no response, my mailbox said the key would be in the box outside but it wasn't, then I kept knocking on the door and she opened the door very angry and scolded me, I said that I had booked the hotel for one night but hadn't given me the key in the box, she said it over and over again and scolded me angrily and had a bad attitude! Why are you scolding the guest when you are not doing your job properly? I was very angry. The only good thing about the hotel is the proximity to the Church of the Good Shepherd.
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Stayed 1 night in May 2024