Terrace/patio

Reviews of Baycrest Lodge

4 out of 5
Baycrest Lodge
79 Mere Rd, Taupo

Reviews

9.6

Exceptional

Rating 10 - Excellent. 518 out of 669 reviews" "
Rating 8 - Good. 132 out of 669 reviews" "
Rating 6 - Okay. 13 out of 669 reviews" "
Rating 4 - Poor. 5 out of 669 reviews" "
Rating 2 - Terrible. 1 out of 669 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angelique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Baycrest during our first visit to New Zealand in 2007 and it's still a great choice for the Taupo area. Our room was huge with a lovely balcony and views of the lake. It was very clean and the bed was comfortable. There was also AC which was a real plus in 75-80F weather. The property is in good condition and they offer free parking and also have a small pool. We were grateful to have access to laundry ($4NZD for a wash and $4NZD to dry) after hiking the Tongariro Northern Circuit. The managers were so kind and helpful. When we couldn't get an uber or cab, they drove us with all of our bags up to pick up our rental car. The one downside for us is that we didn't have a rental car for most of our days there. There are a few ubers and taxis but not many and town is a 1.5 mi walk (about 30 min). But if you have a car, it won't be a problem. Also, there's a great little coffee truck right by the lake near Baycrest that opens at 7:30am if you don't want to go into town first thing.
Stayed 1 night in Feb 2024
Response from Brent on 14 Mar 2024
Hi Anelique Thanks for making the time to complete this review I often stop for coffee at the truck when walking the Dog. I'm really pleased you had a nice time. I'm smiling to myself thinking that you hiked the Tongariro crossing perhaps there is hope for me yet. All the very best and safe travels

10/10 Excellent

Bo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely small inn our room is spacious and has a lovely patio with the lake view. Staff is very friendly and text us directly to us for check in information. Appreciate it.
Response from Brent on 14 Mar 2024
your very welcome BO thanks for choosing to stay with us travel safe

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Brent on 18 Mar 2024
Hi Lili, Thanks very much for giving us a 5/5 review its very much appreciated

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and great hospitality
Stayed 3 nights in Feb 2024
Response from Caren on 3 Mar 2024
Thank you for your review James and we look forward to having you stay again in the future.

8/10 Good

BURKE

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Caren on 27 Feb 2024
Thank you for your rating.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Feb 2024
Response from Caren on 27 Feb 2024
Thank you Daniel for the great rating.

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Lake.
Stayed 1 night in Feb 2024
Response from Mishelle on 17 Feb 2024
Hi GregoryThank you for taking the time to leave a view, we always appreciate good feedback, so thanks again.Regards Mishelle

10/10 Excellent

Christopher, Elkhart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice clean hotel in the Lake Taupo area. It served our needs ... and we would stay again.
Stayed 1 night in Feb 2024
Response from Mishelle on 17 Feb 2024
Thanks Christopher, we will pass your comments to our cleaning staff, they appreciate good feedback, as they strive to leave every room beautifully clean.Hope to see you in the futureRegards Mishelle

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Brent on 14 Mar 2024
that's interesting there must be a story to this Brian you are the only person to give us a two out of five on the page, but you haven't given us a clue why I think we all would love to know what went wrong for you But any way safe travels and good luck for the future

10/10 Excellent

Wendy, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful welcoming staff. Large room with all the comforts of home. Very relaxing.
Stayed 1 night in Feb 2024
Response from Mishelle on 17 Feb 2024
Thank you, Wendy.We appreciate your positive feedback. Thank you for staying at the Baycrest. Would love to have you back.Regards Mishelle

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wow nice! Very nice roomy and clean, with a nice geothermal tub in the patio just outside the bedroom.
Stayed 1 night in Feb 2024
Response from Mishelle on 17 Feb 2024
Thanks for the fantastic review. We always appreciate positive feedback, and we are so pleased that you enjoyed your stay with us. Regards Mishelle

10/10 Excellent

Nancy, La Jolla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was well-equipped if you want to prepare simple food, and there was a great private natural thermal, in-ground tub outside our room.
Stayed 2 nights in Jan 2024
Response from Caren on 27 Feb 2024
Thank you Nancy. We agree, the geo-thermal tubs are great!!

10/10 Excellent

Amberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the warm pool, spacious and clean family room, great location to waterfront. We would definitely stay again. Thanks for a wonderful stay
Stayed 1 night in Jan 2024
Response from Mishelle on 17 Feb 2024
Hi AmberleyThank you for the awesome feedback.We will let the girls know of your feedback, for the cleanliness of the family room.Cheers Mishelle

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a view of the lake, easy walk to the beach. Enjoyed the geothermal tub on the back patio.
Stayed 1 night in Jan 2024
Response from Mishelle on 17 Feb 2024
We would love for you to stay again with us Gerald.Thanks for leaving a lovely review, we always love to read positive feedback, it makes it all worthwhile. Regards Mishelle

10/10 Excellent

catherine

Stayed 2 nights in Jan 2024
Response from Mishelle on 17 Feb 2024
Thank you, Catherine, for leaving us 5 out of 5We would love to have you stay with us again in the future.Regards Mishelle

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating and a lovely motel, it’s very quiet , clean , with great views from upstairs. Only a 2 minute walk to the lake front. Thanks to the hosts who are lovely and made it an enjoyable stay. Highly recommend this motel to all 😀😀😀
Stayed 2 nights in Jan 2024
Response from Mishelle on 17 Feb 2024
Wow Joanna, that's a fantastic review. We love to read that you found the Baycrest Lodge so enjoyable.Thanks again.Regards Mishelle

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious with a lovely balcony with a view
Stayed 1 night in Dec 2023
Response from Mishelle on 17 Feb 2024
Hi HayleyThank you for the 5 out of 5Thats fantastic. Thanks again for choosing Baycrest Lodge for your stay in Taupo.Regards Mishelle

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay in family 2 bedroom unit. Great view from deck. Great amenities and easy checkin. The second bedroom didn’t have air conditioning so it got warm with door close. Also, since 2nd floor we needed to carry luggage up stairs. Maybe a problem for some. Overall great stay.
Stayed 1 night in Dec 2023
Response from Mishelle on 17 Feb 2024
Hi Wendy.I can imagine that the second bedroom would have been pretty hot, especially with the hot weather we have been having. It might be something for us to look at, putting in another aircon unit.Thanks for choosing us to stay with.

10/10 Excellent

Abhijit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at Baycrest was a serene retreat into nature. Tucked away in a picturesque setting, the lodge offered a perfect blend of comfort and tranquility. The cozy rooms, friendly staff, and breathtaking views made for an unforgettable experience. Highly recommended for those seeking a peaceful getaway. Will definitely be returning
Stayed 1 night in Dec 2023
Response from Mishelle on 17 Feb 2024
Thank you, Abhijit, what a great message you have left us. It makes everything worthwhile when we have a review like that to read.We would love to have you back anytime in the future.thanks again.Regards Mishelle

10/10 Excellent

Shipping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great first motel experience
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful little gem! I love the pool. I love how I can walk to the lake and swim the Ironman course.
Stayed 2 nights in Dec 2023
Response from Caren on 9 Dec 2023
Thanks James, see you again

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Caren on 8 Nov 2023
Thank you for your review. We look forward to seeing you again.

10/10 Excellent

Britney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view Heated pools
Stayed 2 nights in Oct 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secret gem, amazing place
Absolutely 5 star from entry to exit
Stayed 1 night in Oct 2023

10/10 Excellent

Sharon K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable and spacious. Excellent service.
Stayed 3 nights in Oct 2023
Response from Mishelle on 17 Oct 2023
Thank you, Sharon, for taking the time to leave a good review. We look forward to your next visit.Mishelle

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Would come here again
Stayed 1 night in Oct 2023
Response from Hoggy on 8 Oct 2023
Thanks Michael, we appreciate your feed backCheers Brent

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Good view Nice outdoor bath Not very professional staff and service
Stayed 2 nights in Sep 2023
Response from Mishelle on 19 Sept 2023
Hi MarkWe appreciate your feedback and considering it was our first day at the motel. We must have looked pretty unorganized. Hope when you re visit us, we will have the Motel running smoothly again.Regards Mishelle,

8/10 Good

Sabine

Stayed 1 night in Aug 2023
Response from Gary & Helen on 19 Aug 2023
Thank you for your review

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clearly not new but it has been impeccably kept through the years. The room shows barely any age and everything works as it should. Critical appliances such as the television have been updated to wide screen smart options that are par for the course. The room is more spacious than average and the view out the balcony is excellent. Quality bedding is used and precise temperature control via an ac unit provide an excellent night's sleep
Stayed 1 night in Aug 2023
Response from Gary & Helen on 7 Aug 2023
Thank you Timothy for your 5/5 review

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the thermal springs heated pool! The unit was large and well furnished. Most rooms have a view of Taupo Lake from the decks off the rooms.
Stayed 1 night in Jul 2023
Response from Gary & Helen on 30 Jul 2023
Thank you Brian for your 5/5 review

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable unit. Good amenities and private thermal pool. Only one small gripe, parking is a bit tight especially if arriving back later after dinner.
Stayed 1 night in Jul 2023
Response from Gary & Helen on 27 Jul 2023
Thank you Garry for your review

8/10 Good

Xiaoyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Gary & Helen on 21 Jul 2023
Thank you for your review

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy and clean with excellent extra touches. Only problem was the tiny carparks - when bigger vehicles were in the parks you had to stay in your car as couldn't get out :-) - or park on the verge outside
Stayed 4 nights in Jun 2023
Response from Gary & Helen on 8 Jun 2023
Thank you Jacky for the great review.

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a family suite and it was fantastic, really spacious, two big TV's (happy teenager!) and a lovely big bathroom with a spa bath!
Stayed 1 night in Jun 2023
Response from Gary & Helen on 7 Jun 2023
Many thanks Rochelle for your wonderful review

10/10 Excellent

Bel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was so worth it
The place ticks all the boxes. Will definitely be a returning customer.
Stayed 1 night in Jun 2023
Response from Gary & Helen on 5 Jun 2023
Thank you for your review. Hope to see you again soon

10/10 Excellent

Joy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hostess Wa wonderful!
Stayed 2 nights in May 2023
Response from Gary & Helen on 2 Jun 2023
Thank you for your great review

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super easy checkin the room was lovely and clean and the hot tub is perfect
Stayed 1 night in May 2023
Response from Gary & Helen on 16 May 2023
Thank you for your review

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.. We will.be back. Thanks
Stayed 1 night in May 2023
Response from Gary & Helen on 10 May 2023
Thank you for the great review Gavin

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2023
Response from Gary & Helen on 30 Apr 2023
Thanks Wayne

10/10 Excellent

Simon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our family loved the pool and how spacious the rooms were! the staff were lovely and very accomodating
Stayed 2 nights in Apr 2023
Response from Gary & Helen on 25 Apr 2023
Many thanks Simon for the wonderful review

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big suite. Clean and very helpful staff. Loved the pool.
Stayed 2 nights in Apr 2023
Response from Gary & Helen on 18 Apr 2023
Many thanks for the great review

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the lake from 2nd floor room. Thermal bath in the room. Owners were very helpful and friendly. We will definitely stay again when we come back to NZ!
Stayed 2 nights in Apr 2023
Response from Gary & Helen on 12 Apr 2023
Many thanks for the great review. See you again

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would love to stay here again. Lovely room and great location.
Stayed 1 night in Mar 2023
Response from Gary & Helen on 5 Apr 2023
Many thanks Renee for the wonderful review.Hope to see you again

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service
Our room very comfortable with a beautiful view of lake Taupo .
Stayed 4 nights in Mar 2023
Response from Gary & Helen on 3 Apr 2023
Thank you Monica for the great review

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great view from the deck of Lake Taupo - so pretty. Great communication and no hassles staying here !
Stayed 1 night in Mar 2023
Response from Gary & Helen on 3 Apr 2023
Thank you Kelly for the great review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Gary & Helen on 3 Apr 2023
Thanks Colin

10/10 Excellent

charles

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Gary & Helen on 3 Apr 2023
Thank you Charles

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very helpful.
Stayed 1 night in Mar 2023
Response from Gary & Helen on 8 Mar 2023
Many thanks Timothy for the wonderful review

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and view. Good location. Would stay again but am still taken aback by how expensive motels are for locals travelling on a budget. Pricing all seems set by overseas tourists.
Stayed 2 nights in Feb 2023
Response from Gary & Helen on 6 Mar 2023
Thank you for the 5/5 review