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Reviews of Hyatt Regency Lake Tahoe Resort, Spa and Casino

4 out of 5
Hyatt Regency Lake Tahoe Resort, Spa and Casino
111 Country Club Drive, Incline Village, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1001 reviews" "
Rating 8 - Good. 221 out of 1001 reviews" "
Rating 6 - Okay. 58 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Niloofar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice! Personally my family and I would have spent more time in the pool and hot tubs if they were a little warmer.
Stayed 2 nights in Apr 2024

6/10 Okay

Jeremy

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Upon checking out, I was angered by the additional fees. The hotel I like. Very cool ambience, decor, etc appropriate for the area. But I left feeling scammed. I paid a premium on the front end for our three nights, then effectively paid for an additional night in fees ($30/ night self parking and $50/ night resort fee) I didn’t anticipate. We’re a family on a budget and it left me feeling taken advantage of. We likely won’t return because of this.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying here for years and it’s always an enjoyable getaway. Superb service!
Stayed 2 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love thier spa and massage.
Stayed 3 nights in Mar 2024

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could have been quieter. Elevator broken, so longer waits. Food is ok. Pool was great. Staff was really great.
Stayed 2 nights in Mar 2024

8/10 Good

ShunQiu

Liked: Cleanliness, staff & service, property conditions & facilities
Is not enough elevator.need to walk long hallway to get to the room
Stayed 2 nights in Mar 2024

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Garrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 2 nights in Mar 2024

10/10 Excellent

Kara

Stayed 3 nights in Mar 2024

6/10 Okay

Joseph

Stayed 2 nights in Dec 2023

8/10 Good

Junzhe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Staff & service
Poor valet service and incredibly over priced for what it is
Stayed 2 nights in Mar 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a place to stay that’s quiet and peaceful- this is it. We stayed for a short stay for a baby-moon and was the best decision we made! The best views and free activities included! We did yoga for our very first time with Jess and she was nothing but amazing. We also did the flume hike with Kayla and she was so kind and patient as I am 7 months pregnant. We truly enjoyed our activities with both of them!
Stayed 2 nights in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
We love coming to this place. It’s perfect for our family.
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie, pacifica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Staff very friendly and attentive to our needs. One of our favorite places for many years. We also love the Lone Eagle Grill where we celebrated our anniversary.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andy

Stayed 4 nights in Feb 2024

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2024

10/10 Excellent

James, Burlingame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Yerika

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

PERVEZ I

Liked: Cleanliness, staff & service, property conditions & facilities
A good family resort.
Stayed 1 night in Jan 2024

6/10 Okay

Marina, SEATTLE

Stayed 1 night in Jan 2024

10/10 Excellent

Haydar

Liked: Amenities, property conditions & facilities
Love it
Stayed 2 nights in Jan 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities
We stay at this property for many years. Overall very good place to stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well kept, staff is very helpful and sweet. There is not much todo around the hotel, dining is limited. We did eat at the hotel fine dining, didn’t find the food to be worth it. As a matter a fact do not eat the bison, I barley ate it and left with a awful stomachache. The taste of meat was off / sour. They did offer me something else but by time I wasn’t interested in eating anymore.
Stayed 2 nights in Jan 2024

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the complimentary items that came in the room
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Uyen

Stayed 2 nights in Jan 2024

10/10 Excellent

Ors

Stayed 2 nights in Jan 2024

10/10 Excellent

MAI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great service by the staffs
Stayed 1 night in Jan 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Each and every employee was knowledgeable and genuinely friendly. They really enhanced our stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

FenNa

Stayed 1 night in Jan 2024

10/10 Excellent

Alexandra

Stayed 3 nights in Jan 2024

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jaeson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just magical through the holiday season!
Stayed 4 nights in Dec 2023

8/10 Good

Elana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in one of the most beautiful areas of the West, near Lake Tahoe with convenient access to the lake and snow areas in winter. The hotel, while big, is well managed and has a wonderful pool and spa facilities. The staff at the reception desk could use a little more training. My name was misspelled in the registration and it took me two attempts to change it to the correct spelling.
Stayed 4 nights in Dec 2023

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our to go place for ski trip a short drive to ski resort. We like the environment walkable to restaurants and private beach. Driving distance to more shops and restaurants in town. They do have dining restaurants and casino on site. But, none of us gamble. We just enjoyed the easy access to the ski resort, nice pools and hot spa, clean and quick café for breakfast and coffee. I do hope their restaurants have better food and faster services, and no smoking at casino. But, I don't think that exist. We do valet parking all the time very easy and they charge our car for us. Peaceful area, not as much activities as Northstars and South Tahoe side. May not fit for everyone.
Stayed 1 night in Dec 2023

10/10 Excellent

Amarish

Stayed 4 nights in Dec 2023

10/10 Excellent

Yongjin

Liked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

MOON JEONG, MERCER ISLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Stayed 1 night in Dec 2023

10/10 Excellent

Josue

Stayed 2 nights in Dec 2023

6/10 Okay

Mattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced and overrated. The resort is aesthetically appealing yet they lack good signage and it’s not intuitive to navigate. Staff is friendly but upon checking in could provide more information such as where things are or how to get to the elevator; the basics. Instead it’s scan the QR code and it will tell you. There is both a resort fee and parking fee. The gym is nice with good cardio and weight options. I stayed in a suite and there wasn’t even a pen or paper to write with. The bathroom is nice but again, lacking convenience such as a waste basket under the sink or any small toiletries. There was bar soap and the smallest lotion I’ve ever seen. I ordered to-go from the quick cafe and requested no onions yet there were onions on the salad and burger. The breakfast cafe was good but overpriced. Great service. The hotel is average at best. The negative comments in my review are honest and the bare bones of a quality resort. It doesn’t even have a nice Tahoe vibe. Used to be beautiful yet relaxed and welcoming. Now it’s like trying too hard but missing the mark.
Stayed 1 night in Dec 2023

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Our 5th time here! We love it and keep coming back
Stayed 2 nights in Dec 2023

10/10 Excellent

Kurt

Travelled with family
Liked: Staff & service, property conditions & facilities
The Hyatt Tahoe was a perfect place to spend our 25th Anniversary. The hotel was an excellent of the Tahoe experience. Two were treated with courtesy and kindness from the very first encounter. Parking was extremely easy and access to the hotel was extremely easy and a short walk. The casino is smaller and more cozy the what you find in Reno and Vegas, which was perfect for the smaller, cozy atmosphere. We are definitely making a return trip, or two, in the future.
Stayed 1 night in Dec 2023

8/10 Good

Naoki

Liked: Cleanliness, staff & service, property conditions & facilities
Most perfect instead of the bathroom where didn't have the hottub differed from the photo.
Stayed 2 nights in Nov 2023