Restaurant

Reviews of Best Western Hotel Leonardo da Vinci

4 out of 5
Best Western Hotel Leonardo da Vinci
Via Leonardo da Vinci, 6, Erba, CO

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 39 reviews" "
Rating 8 - Good. 17 out of 39 reviews" "
Rating 6 - Okay. 6 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has amazing staff that are incredibly friendly and helpful! The hotel itself was comfortable and eco-friendly, had free parking, we had a tasty meal in the restaurant and overall had a good stay.
Stayed 1 night in Nov 2023

4/10 Poor

Mij

Stayed 2 nights in Aug 2022

6/10 Okay

Raed

Travelled with family and small children
Liked: Staff & service, amenities
C
Stayed 1 night in Jul 2022

10/10 Excellent

Janes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and excellent restaurant. Professional service and wonderful food. Highly recommend!
Stayed 1 night in Jul 2021

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute change.
Last minute change of plans, made me end up here. I booked a room was given keys before mandatory check in. In fact 3 hours before. Nice food, clean room and nice staff. Possibly not the best place for if you want to be in the centre of Como, however for my needs perfect. Would use again if on holiday and not business. Great for a few days that's for sure.

6/10 Okay

CHRISTOPHER, Roma

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
4 star hotel needs a little makeover but okay
Hotel was clean but oldish. Lobby was much nicer than room. Room was clean and bed was large and comfortable but room was not nice to stay in if not for sleeping (not pleasant) and bathroom was also clean but way outdated. Even elevators were old and pool is always closed on Sunday which we found odd (may have been stated in hotel services before booking but we were surprised). Breakfast was really good and staff were very helpful, kind and always with a smile!!! If staying for a day, it's okay if staying for a week we would have stayed elsewhere.

8/10 Good

John Halliwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

alan, west midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad at all
Very clean comfortable hotel but in the wrong location. Staff very friendly and helpful. No complaints at all about the service. For a relaxing experience ideal but limited facilities for an active family

2/10 Terrible

Jenny

Stayed 1 night in Sep 2023

6/10 Okay

Ulla

Stayed 1 night in Jul 2023

4/10 Poor

Cécile

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Déçus car la chambre et les services ne sont pas à la hauteur des étoiles On ne peut pas accéder à la piscine comme on le souhaite ( il y a des tranches horaires pour que des personnes venant de l’extérieur puissent en profiter) Concernant le petit déjeuner les gâteaux ne sont pas de super qualité les fruits sont durs et il y a peu de choix Et la douche de la chambre est extrêmement petite c’est pas terrible En revanche l’établissement est très propre, bien situé géographiquement et le personnel est sympathique
Stayed 7 nights in Aug 2022

4/10 Poor

Antonio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel non all’altezza della reputazione. Stanze non accoglienti, vecchie. Prezzo pagato caro per il tipo di servizio offerto.Personale alla ricezione poco ospitale. Colazione con scelta limitata. Sconsigliato
Stayed 3 nights in Oct 2021
Response from Hotel leonardo da Vinci on 6 Nov 2021
ci spiace che il nostro hotel appena rinnovato non sia stato di suo gradimento. Abbiamo anche, da qualche mese, approvvigionato la camera con ulteriori confort e particolari in più per rendere più piacevole il soggiorno. Anche la nostra colazione a buffet continentale è stata ampliata con prelibatezze locali e non. il nostro gentilissimo personale è sempre disponibile per assistere il cliente durante il soggiorno, come quando provava ad entrare nella camera con la chiave di un altro hotel e non la nostra... ci spiace solo che non ci abbia riferito personalmente questo suo stato d'animo...

10/10 Excellent

Fabrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Mattia

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel decisamente da rimodernare, camere molto spoglie ed box doccia molto molto piccolo, personale poco professionale ed anche un po’ scortese. Per il prezzo che si paga mi aspettavo molto molto molto di più. Sconsiglio vivamente
Stayed 1 night in May 2021
Response from Hotel leonardo da Vinci on 27 May 2021
Gentile cliente, ci dispiace che il suo soggiorno in una delle nostre camere appena rimodernate con nuove docce TEUCO, non sia stato di suo gradimento. Le nostre ampie camere sono state studiate e ammobiliate affinchè consentano comodità anche per soggiorni lunghi. Ci scusiamo inoltre se il personale del Ricevimento sia stato poco professionale, ci accerteremo al riguardo per far sì che ciò non si verifichi più. Auspicando di avere una seconda possibilità da parte sua e magari, deliziandosi presso il nostro Ristorante Il Cenacolo, dove il suo Chef Maurizio sceglie direttamente le sue materie prime di alta qualità.

8/10 Good

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

MICHELA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideale per che viaggia in auto, essendo fuori della città
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Un bel Hotel ma con la colazione molto scarsa
Abbiamo pernottato 1 sola notte. La camera bella e comoda. Si dorme bene. Il ristorante del Hotel é anche buono ma la colazione al mattino é molto scarsa. Sia in termini di qualità che di scelta. Esempio alle 8 del mattino già era finito tutti salumi e il cappuccino o caffè é quello delle macchinette automatiche. Inoltre volevamo prendere dell‘acqua per la bottiglia di nostro figlio è non é stato possibile. Bisognava comprarla al loro bar. Per 1 euro d‘acqua hanno fatto davvero una brutta figura. Da precisare che la sera prima avevamo anche cenato al ristorante e speso una bella somma.
Stayed 1 night in Jul 2018

10/10 Excellent

Annamaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
tutto bene, hotel consigliato

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ho passato solamente una notte, in quanto di passaggio.
Stayed 1 night in Dec 2017

8/10 Good

claudio, Torino

Liked: Cleanliness, staff & service, room comfort
Colazione e bagno
Consiglio di non utilizzare barattoli di marmellata aperti , ma porzioni monouso I lavandini dei bagni sono estremamente bassi .inferiori alla norma . Perché?
Stayed 1 night in Dec 2017

8/10 Good

Robert, The Netherlands

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel - pity that the pool was closed
A very nice and convenient hotel with excellent staff. We had chosen this hotel, because it had a pool. Upon arrival at the hotel we were informed that the pool was closed for the next month and a half. This should have been indicated on the site...
Stayed 1 night in Aug 2017

8/10 Good

Alexia

Liked: Cleanliness
Stayed 1 night in Aug 2017

8/10 Good

nicoletta, pordenone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo comodo vicino al centro di Erba
L'albero si trova a due passi dal centro di Erba, le camere sono pulite, spaziose e tranquille. Ottima colazione. Il ristorante ha piatti sia di carne che di pesce. La stazione del treno si trova a circa un km di distanza.

6/10 Okay

patry, alba

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
pulito ma datato.
ho trascorso due notti in questo hotel per lavoro. molto pulito e il personale alla reception molto cordiale! ma un po' datato, a parte la hall molto carina, i corridoi e gli arredi in generali sembrano un "di una volta". Forse rispetto a ciò che abbiamo pagato per una notte pernottamento e prima colazione (101 euro a notte) ci si aspetta qualcosa in più. comunque colazione abbondante e varia: affettati formaggio, diverse torte, brioche, biscotti, cereali, frutta, etc... purtroppo non avendo ristoranti nelle vicinanze ed essendo a piedi abbiamo dovuto cenare al ristorante sottostante... responsabile di sala gentilissimo, ma molto caro ... un antipasto, due penne e una bottiglia di acqua 48 euro. cmq hotel consigliato per chi deve essere comodo alla fiera.

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundl. Personal, große Zimmer, Restaurant s.gut
Wir hatten 2 EZ gebucht. Meine Freundin war im 3.OG, ich im 4.OG. Leider gab es keine 2 Zimmer für uns in der gleichen Etage. Nachdem ich mein Zimmer bezogen hatte, in dem es wegen der Klimaanlage angenehm kühl war, stellte sich heraus, dass ich eine Katze dabei hatte. Ich mußte deshalb in die 3. Etage umziehen. Leider funktionierte in unseren Zimmern die Klimaanlage nicht. Auf Anfrage an der Rezeption sagte man uns, die Klimaanlage wird erst im Juni eingeschaltet, wenn es wärmer wird. Also ein Tip : vorsichtshalber sich in der 4.Etage ein Zimmer geben lassen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
NOT worth the money
The rooms smells of Tobacco. The hotel offers late checkin but the staff doesnt have access to the computer with the bookings, meaning we waited very long to get our room in the middle of the night. The surroundings are poor, our room faced a huge asphalt parking area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Giancarlo Ricci

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Laura, Vejle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort rummeligt hotel værelse
Vi var afsted som børnefamilie med 1 baby. Vi boede på et stort værelse på 5 sal med dejlig stor altan og udsigt udover bjerge og lidt sø. Servicen var meget behjælpelig, de var søde til at varme flasker, hjælpe m.m. Værelset havde dog ingen el-kedel, blus og egnede sig derfor ikke specielt godt til småbørnsfamilier hvor man gerne skulle kunne koge lidt grød, kartofel el. andet. Hotellet ligger lidt øde, men dog kun 5 min. i bil til et stort indkøbscenter. Der er ingen cafeer el. andet liv omk. hotellet. Det tager ca. 1 og et kvarter at køre fra lufthavnen (Bergamo) til hotellet og ca. 35 min. til Lecco. Renligheden var i top og morgenmaden var okay. (Lys brød, rugbrød, frugt, ost, pølse og en masse kager som der jo tit er. Alt i alt et godt hotel, dog skulle vi nok have haft noget mere børnevenligt.

8/10 Good

L, Bologna

Liked: Cleanliness, property conditions & facilities, room comfort
SOPRA LA MEDIA
c'è stato un problema per il 4° posto in camera, si sono attivati per una soluzione, risolto con cortesia e professionalità.