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Walt Disney World Dolphin
4.0 star property

Hotel with private beach and full-service spa
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Walt Disney World Dolphin

Photo gallery for Walt Disney World Dolphin

3 outdoor pools, open 6:00 AM to 11:00 PM, pool cabanas (surcharge)
Exterior
Room, 1 King Bed with Sofa bed, View
Breakfast, lunch, dinner served; American cuisine
Lobby

Overview of Walt Disney World Dolphin

Reviews
8.4

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
The price is NZ$449
Price available on 18/5/2024

Explore the area

Map
1500 Epcot Resort Blvd, Lake Buena Vista, FL, 32830
  • Popular LocationDisney's Hollywood Studios®8 min drive
  • Popular LocationEpcot®14 min drive
  • Popular LocationDisney's Animal Kingdom® Theme Park15 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)27 min drive
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Room options

View all photos for Traditional Room, 2 Double Beds, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, No View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed, Resort View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed, Resort View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Resort View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Resort View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, No View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, No View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed, No View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Room, 1 King Bed with Sofa bed, View

Room, 1 King Bed with Sofa bed, View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, View

Premium Room, 1 King Bed with Sofa bed, View | Living area

Premium Room, 1 King Bed with Sofa bed, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Balcony)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Resort View (Balcony)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Resort View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Resort View (Balcony)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Resort View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, No View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, No View (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, No View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, No View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, No View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, No View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, No View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, No View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Lake Buena Vista

Located on a private beach, Walt Disney World Dolphin is in Bay Lake neighbourhood and is connected to the convention centre. Disney Springs™ is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Hollywood Studios® and Magic Kingdom® Park. Travelling with kids? Don't miss Disney's Animal Kingdom® Theme Park and Epcot®. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like horse riding, ecotours and ziplining nearby.
Visit our Lake Buena Vista travel guideOpens in a new window

What's nearby

  • Walt Disney World® Resort - 10 min walk
  • Disney Springs™ - 6 min drive
  • Disney's Hollywood Studios® - 8 min drive
  • Epcot® - 14 min drive
  • Disney's Animal Kingdom® Theme Park - 15 min drive

Getting around

  • Orlando Station - 25 min drive
  • Orlando International Airport (MCO) - 28 min drive

Restaurants

  • Rock 'n' Roller Coaster Starring Aerosmith - 18 min walk
  • Morocco Pavilion - 5 min drive
  • The Rose & Crown Pub & Dining Room - 5 min drive
  • Tangierine Café: Flavors of the Medina - 5 min drive
  • Les Halles Boulangerie-Patisserie - 5 min drive

About this property

Walt Disney World Dolphin

Family-friendly hotel near Disney Springs™
Located close to Disney's Hollywood Studios® and Epcot®, Walt Disney World Dolphin provides 18 holes of golf, a poolside bar and a corner/local shop. With amenities such as a private beach and beach volleyball, this hotel is the perfect place to soak up the sun. Indulge in a Thai massage, a facial and a body scrub at the on-site spa. The on-site American cuisine café, Fuel, offers breakfast, brunch, lunch, dinner and children's meals. Fitness classes are offered at the 24-hour health club; other things to do include volleyball. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a terrace and shopping on-site.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and a free theme park shuttle
  • Valet parking (surcharge), express check-out and express check-in
  • Supervised childcare (surcharge), a porter/bellboy and a banquet hall
  • Guest reviews speak well of the family-friendly amenities, pool and helpful staff
Room features
All 1509 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Limo/town car service
  • Parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 44 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:30 AM for a fee: USD 29.99 for adults and USD 19.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluezoo
  • Fountain
  • Fuel
  • Phins
  • Shula's Steakhouse

Things to do

  • 18 holes of golf
  • 24-hour health club
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Karaoke
  • Playground
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 306,979 square feet of conference space
  • 61 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Dock
  • Firepit
  • Garden
  • On a lake
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Building
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 45.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 29.99 for adults and from USD 19.99 for children
  • Self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 44 per night (in/out privileges)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dolphin Hotel
Dolphin Walt Disney World
Walt Disney World Dolphin
Walt Disney World Dolphin Hotel
Walt Disney World Dolphin Resort
Dolphin Resort
Walt Disney World Dolphin Resort Lake Buena Vista
Walt Disney World Dolphin Lake Buena Vista
Walt Disney World Dolphin Bue
Walt Disney World Dolphin Hotel
Walt Disney World Dolphin Lake Buena Vista
Walt Disney World Dolphin Hotel Lake Buena Vista

Frequently asked questions

Does Walt Disney World Dolphin have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Walt Disney World Dolphin?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Walt Disney World Dolphin on 18 May 2024 start from NZ$373.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Walt Disney World Dolphin pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Walt Disney World Dolphin?

Self-parking is available for USD 36 per night. Valet parking is available for USD 44 per night.

What time is check-in at Walt Disney World Dolphin?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Walt Disney World Dolphin?

Checkout is at 11 AM.

Where is Walt Disney World Dolphin located?

Located in Bay Lake, this beachfront hotel is next to a golf course and within 6 mi (10 km) of Disney Springs™, Disney's Hollywood Studios® and Magic Kingdom® Park. Disney's Animal Kingdom® Theme Park and Epcot® are also within 9 mi (15 km).

Walt Disney World Dolphin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2119 out of 3680 reviews" "
Rating 8 - Good. 720 out of 3680 reviews" "
Rating 6 - Okay. 409 out of 3680 reviews" "
Rating 4 - Poor. 242 out of 3680 reviews" "
Rating 2 - Terrible. 190 out of 3680 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great to be so close to Epcot and we really enjoyed all the restaurant options available within walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location!
Stayed 5 nights in Feb 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time my credit card was over charged. Self parked not valeted.
Stayed 1 night in Apr 2024

6/10 Okay

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was wonderful, beds and pillows were heavenly, and I love the location. There was definitely a lack of planning and communication between the hotel and guests as far as a severe lack of parking. We drove off property for dinner and when we returned the parking lot was blocked off. I was told no more parking, I needed to drive over to the Swan hotel, park there and take an 8-10 minute walk back to our resort. They were not opening the second, near empty guest lot at the Dolphin for hotel guests who are required to pay to park overnight. I was told it was because they needed the other lot to begin tent construction for an event. Not sure why they couldn’t have put day guests in that lot since they would have been gone by night time, thus leaving parking spaces for hotel overnight guests in the other lot. After talking with the concierge desk and being told I was about the 5th person to bring the same concern to them, they credited the parking fee back to my folio. They did the right thing in the end but it was still a huge inconvenience and there was very poor planning and a huge lack of communication with guests. Had I known about the parking issue I would have given them more of my money and eaten dinner at the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything except waiting for someone to leave so I could park.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Mariana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel is obviously safe. The resort feed and parking fee are out of this world. Expensive! Their customer service leaves a lot to be desired… very slow on requests and they did not disclose everything. Quite disappointed!!!
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at this resort. Unfortunately it just did not seem like they were at the top of their game this time. We had purchased lightening lane passes for a ride over at Epcot. We were not sure what transportation was available to get us there so we asked, and were assured there was a bus. So we waited a while, no bus. We asked someone else and were advised there was no bus. We missed our ride window, basically wasting our money. I went up to guest services this morning just to ask for directions. That was the only place with staff. Before I could even say anything, I was very rudely advised they were not open, even though there were two people standing at the desk. Finally, we used the valet service for our car. Once again we asked someone where to go to get our car brought around. We were given directions, which we followed. Once we got there we were advised that the valet station was somewhere else for the weekend, meaning we basically had to walk back to where we started. We understand this was a race weekend at Disney, so things were shifted around a little, but the staff members should have been aware and able to answer questions correctly. I’m not sure we will be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Ovin

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Apr 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to Epcot! Food on the premises was perfect too! Rooms were clean and spacious.
Stayed 2 nights in Apr 2024