Breakfast, lunch, dinner served; local cuisine

Reviews of Hotel Kyriad Annecy Sud - Cran Gevrier

Hotel Kyriad Annecy Sud - Cran Gevrier
Za Le Levray - 72 Route De Creuses, Annecy, Haute-Savoie

Reviews

7.4

Good

Rating 10 - Excellent. 103 out of 492 reviews" "
Rating 8 - Good. 197 out of 492 reviews" "
Rating 6 - Okay. 118 out of 492 reviews" "
Rating 4 - Poor. 51 out of 492 reviews" "
Rating 2 - Terrible. 23 out of 492 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A little tricky to find the entrance but staff were super friendly. No evening meal available but excellent bistro only a ten minute walk away.
Stayed 1 night in Aug 2023

10/10 Excellent

Lawrence

Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Stayed 1 night in Jan 2022

4/10 Poor

philip

Disliked: Property conditions & facilities, room comfort
eh is as good as it gets here
the property is old. the taoilt was clean, but bothr the top and bottom of the lid were stained, same can be said for the tub and the sink. the bed wasn't comfortable and there was no curtain on the room's window...
Stayed 1 night in Aug 2021
Response from la direction on 22 Aug 2021
Bonjour et merci d'avoir pris le tems de nous dire votre sentiment sur notre hôtel. Nous travaillons pour vous être agréable et garantir votre satisfaction. Nous sommes toujours en amélioration.

10/10 Excellent

Yassine

Stayed 1 night in Jul 2021
Response from La Direction on 30 Jul 2021
Bonjour et merci pour votre note excellente qui témoigne de votre entière satisfaction. Merci de le partager avec l'Utilisateur de Hotels.com.Au plaisir de vous recevoir à nouveau.

4/10 Poor

HD, Bourgogne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Have stayed at other Kyriad hotel, which was excellent. However this Hotel is very old and has not been fixed since a very long time. Room was very small, very worn. The staff was friendly, but the room dirty and very worn. The *** is not accurate. Location is next to supermarket, a bit difficult to find it at night.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good had an odd bed which was really low to the ground
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tiny rooms, zero hot water, very noisy AC unit. But staff friendly and breakfast just about sufficient, OK WiFi. Bar closed during my stay so had to drive into town (no taxi service on a Sunday night it seems).
Stayed 1 night in Jul 2019

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great price for a decent room
After driving 11 hours, we were looking for a place to stay on our way to Annecy that didn’t require searching for a parking spot late at night. We found this motel just 13 minutes outside Annecy for a decent rate. It’s located in an industrial area away from any services, but for a place to sleep and head out early the next day to Annecy, it did the job just fine. The manager was extremely friendly and helpful and spoke decent English. Our room was very basic, but had a bathtub. My only complaint was that we had a room with a second door that opens to the parking lot and it had a shear curtain, but not solid curtains so anyone could see inside. We used a towel to block most of the view and felt it provided enough privacy to prance around naked.
Stayed 1 night in Apr 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for seeing Annecy
Great value hotel within easy reach of Annecy old town, next door to big supermarket and cut price petrol station.
Stayed 1 night in May 2018

2/10 Terrible

LCS, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Kyriad we have ever stayed in
We have often stayed at Kyriad hotels when travelling through France and they have always ranged from good value to ok value for money and always clean rooms. This was the worst hotel I have every stayed in. The main reception was fine and the receptionist friendly. However, as soon as we entered the hallway to go to our room, there was a damp, nasty stale smell. Our room was at the end of the corridor. When we opened the door, the smell was worse. The room felt damp and was very dingy and unwelcoming. The bathroom was in great need of some repair and the toilet seat was stained sand yellow around the rim. As we had arrived late and at the same time as a large coach, we realised there was no point in asking to change room and by the smell in the corridor they would all be the same. We stayed the night, slept in our clothes and left early the next morning thankful we were only staying one night. These hotels are often situated on industrial estates or amongst retail outlet stores. This was on a building site where a LeCleck supermarket was closed for improvement. Shame this hotel wasn't included in this.
Stayed 1 night in Sep 2017

2/10 Terrible

C, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, unclean, overpriced go somewhere else
I will start this review by saying I don't usually write reviews or care about dated furniture, mattress comfort etc.,I just expect a clean room to stay in. We stayed for one night 5 weeks ago & I can say that this was the worst hotel experience for the 15 nights we were travelling in France. We were first given an attic room (sloped ceiling on third floor) which was dirty & smelled very bad even though the window was open, we couldn't check the bathroom because the light didn't work & the twin bed was broken so when my son sat on it he fell through so we asked for another room. We were moved to a room on the 2nd floor which was not as smelly but was very dirty. The toilet was dirty, mold on the grout/ceiling of the shower & unclean tiles/grout on the floor & dirty walls. The most disturbing was the quarter sized rust colored drop in the centre of the bathroom floor which came off when lightly wiped & appeared to be blood (there was also a small spot on the wall) this bathroom clearly had not been cleaned for a very long time. Besides the dirtiness, the spare pillow in the cupboard was absolutely filthy with makeup, dirt and who knows what else, the heating/cooling unit and the window latch both broken. It was way overpriced & our only bad experience in France, unfortunately I prepaid on-line with no cancellation or I would have left and gone somewhere else. This is not a properly rated hotel it should be a 1 or 2 star rating at best.
Stayed 1 night in Jul 2017

10/10 Excellent

Pitchy, Lydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly hotel
Stayed for 2 nights. It was quite a walk into town as we had difficulty getting a taxi but the hotel was clean and the staff very helpful.
Stayed 2 nights in Aug 2017

8/10 Good

Hitaf

Liked: Cleanliness, property conditions & facilities, room comfort
Mrs
Very clean and neat room, friendly and very helpful employees and very adequate service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good value, clean and the staff friendly However arriving on a Friday evening I would not have booked this hotel if I had been made aware on Expedia website that the restaurant was closed weekends this includes Friday evening.

6/10 Okay

Gerard , Ashford Kent

Liked: Staff & service
OK Hotel
Clean hotel around a mile from Annecy lake, ok, you get what you pay for.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Budget Hotel
We were worried since we arrived very late, but we found that our room key has already been prepared on the front desk. The room is very cleaned. In the morning we found the staff are very friendly.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Handy overnight stop
Good location near A41 motorway, in quiet suburb. Adequate parking although not secured. Friendly welcome, good buffet breakfast. However rooms are definitely not 3-star standard, tired 2-star at best. OK value for money.

10/10 Excellent

Sophie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful hotel next to Annecy
Ideal location for a stopover or for visiting Annecy and the area. Very quiet and no traffic noise. The hotel manager made us feel very welcome by greeting us with a cool bottle of water and he also promptly provided us with a very good and very useful map of Annecy.

6/10 Okay

Mike J, Edinburgh

Basic, but acceptable
I was only here for about 11 hours, as I arrived quite late. It's not too easy to find, you need to turn off the main road towards a shop. First left after the Peugeot garage. Main door was locked before 10pm, and I had to phone to get someone to let me in. The room was basic, tired, but clean. A bit cold, but that didn't bother me too much. Wifi worked well, and was reasonably quick. Breakfast was basic, relatively expensive for what it was though.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

6/10 Okay

Farhan

Average
Hotel location was good with ample parking space. Cleanliness was average, the washrooms had congested drain pipes and had a worn out look and feel. Staff is not available after 9 p.m. so guests are on their own late nights. I probably wont be going back there in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning would be the only thing that could be improved, excellent hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
easy access by car
and a decent restaurant. nice and helpful staff though some speaking only french

4/10 Poor

Pierre-Yves

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sylvie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil . Chambre agreable , spacieuse et bien équipée La petite bouilloire de courtoisie est un plus . Le parking est.vaste Un seul bémol mais qui ne concerne pas l'hotel , l'adressage est flou . Il faut descendre la minuscule voie qui d'un côté dessert l'hypermarché Leclerc de l'autre l'hôtel . C'est difficile à repérer . L
Stayed 1 night in Nov 2023

4/10 Poor

yahya

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Moisissure partout dans la salle de bains et la chambre n est pas dans un bon état
Stayed 2 nights in Sep 2023

4/10 Poor

Nguyen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
L'hôtel affiche 3 étoiles, est-ce légal ? Il n'est même pas digne d'un 0 étoile. Tout est vieillot et sale, les équipements dans la salle de bain sont rouillés, les jointes du carrelage horribles, la télé plus petite qu'un écran ordinateur, aucune connexion wifi. Seul point positif est l'emplacement.
Stayed 3 nights in Sep 2023

10/10 Excellent

Erwan

Stayed 3 nights in Aug 2023

8/10 Good

eric

Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Odile

Stayed 2 nights in Aug 2023

2/10 Terrible

Anna

Disliked: Cleanliness, property conditions & facilities, room comfort
Slidt, beskidt og lugtende hotel. Kakerlakker på værelset og i sengen.
Stayed 1 night in Aug 2023

10/10 Excellent

CORINNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien pour cette gamme
Sur la route des vacances, nous avons logé 2 nuits dans cet établissement. Nous n'avons rien à redire. Le personnel est vraiment adorable, l'hôtel est très propre et bien situé, pas très loin du lac en voiture, et très calme. Les produits servis au petit déjeuner sont bons, et la prise en charge des intolérances alimentaire est au rendez-vous si vous prévenez en amont. Merci encore pour votre accueil, à la prochaine !
Stayed 1 night in Jul 2023

8/10 Good

Marina

Liked: Staff & service, property conditions & facilities, room comfort
Assez bien, un peu décevant niveau propreté. Déco un peu vieillot , sinon nickel
Stayed 3 nights in Jul 2023

10/10 Excellent

DOMINIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 4 nights in Jul 2023

6/10 Okay

Antonio, Forli

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
La camera (forse per la moquette) e il piumino erano puzzolenti. La struttura carina ma certamente un po' vecchia e da ristrutturare. Personale gentile.

10/10 Excellent

Samantha, Cannes la Bocca

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super accueil et hôtel calme
Stayed 1 night in Jun 2023

8/10 Good

Christian

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jun 2023

6/10 Okay

DOMINIQUE

Gérants sympathiques buffet du petit déjeuner
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Séjour d'affaire d'une nuit. l'hotel mérite un rafraichissement. Bruyant.
Stayed 1 night in Jun 2023

4/10 Poor

Frédéric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Chambre d'hôtel très sale, la moquette n'a pas été aspiré, toiles de poussière sous le bureau etc ....
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Vétusté
l’établissement nécessite une rénovation urgente, hôtel un peu vieillot et mal entretenu. La propreté (ménage) laisse à désirer, quelques insectes trouvés au plafond et toiles d'araignées, et de poussière. En revanche, le linge de maison est parfait et le personnel très accueillant et sympathique. Dommage aussi que le restaurant soit fermé le weekend .
Stayed 2 nights in May 2023

10/10 Excellent

Claire-Marie

Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Pascal

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023

8/10 Good

Bernard et Edith

Stayed 1 night in Apr 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Bernard et Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Rien à redire sur l'ensemble accueil, personnel et établissement
Stayed 1 night in Apr 2023