Superior Room, 1 King Bed, Non Smoking

Reviews of Red Roof Inn Lafayette - Purdue University

2 out of 5
Red Roof Inn Lafayette - Purdue University
4201 South Street, Lafayette, IN

Reviews

7.0

Good

Rating 10 - Excellent. 224 out of 1003 reviews" "
Rating 8 - Good. 320 out of 1003 reviews" "
Rating 6 - Okay. 224 out of 1003 reviews" "
Rating 4 - Poor. 122 out of 1003 reviews" "
Rating 2 - Terrible. 113 out of 1003 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Udita

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is very very nice- kind, helpful and super accommodating. The linen in the rooms unfortunately aren’t the cleanest- there were stains on the bath towels and the bedsheets. It’s a very basic room- worked for my quick visit. Also it’s a smoke free facility- but the place reeks of smoke smell- we changed rooms but by the evening- even the new room had smoke smell.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dale

Travelled with family
Well maintained
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on 18 Apr 2024
Dear Dale,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the well maintained property. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

6/10 Okay

Abigail, Milwaukee

Travelled with family
Liked: Cleanliness
The people next door to us had issues all night long along with multiple police visits, kids that were crying and unmanaged, multiple knocking on doors late at night, it was very disruptive. It’s not the fault of the hotel for this no, but, they do know these people were probably disruptive and could’ve gave us a warning of some sort.
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on 16 Apr 2024
Dear Abigail,We are sorry to hear your recent experience at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY did not meet your expectations. We are utterly disappointed to read that encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I have brought this to the property’s management attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 Poor

Christina

Room was not clean and in poor condition
Stayed 2 nights in Apr 2024
Response from Dannielle Rediresponse Specialist on 16 Apr 2024
Dear Christina,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep of the room and the cleanliness. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Good

Donnie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful. The beds were comfortable and climate control was excellent. A little more attention to room cleanliness and maintenence.
Stayed 1 night in Apr 2024
Response from Gabrielle RediResponse Specialist on 15 Apr 2024
Thank you for taking a moment to leave a review, Donnie. The staff and I at the Red Roof Inn Lafayette - Purdue University appreciate your 4/5 score following your stay. I am happy that our helpful staff, comfortable beds and the other highlights pleased you. However, you stated that we needed a little more attention to the room's cleanliness and maintenance. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 Okay

Michael

Travelled with family
You get what you pay for I think. The room was relatively new and clean. The bed was pretty old and needed replaced I believe as the mattress wasn't overly comfortable. There was an odor in the room that I couldn't identify so we moved to a different room which was better. Not the Red Roof Inns of old.
Stayed 2 nights in Apr 2024
Response from Dannielle Rediresponse Specialist on 14 Apr 2024
Dear Michael,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. We are happy that the room was clean and relatively new, however, we are sorry that the bed wasn't to your standard and there was a lingering foul odor in the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

8/10 Good

katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was adequate and clean. Location was convenient.
Stayed 1 night in Apr 2024
Response from Recordo, Rediresponse Specialist on 12 Apr 2024
Dear Katie,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Lafayette - Purdue University. It brings us such joy to hear that our convenient location, cleanliness, and adequate room met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Good

Toan

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Sashauna RediResponse Specialist on 11 Apr 2024
Hello Toan,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 Okay

Anthony

Liked: Cleanliness
Disliked: Staff & service
I loved the spot it was located everything was local my only issues were bugs being woken up early by cleaning staff and there were police and suspicious people and loud guests
Stayed 7 nights in Feb 2024
Response from Recordo, Rediresponse Specialist on 9 Apr 2024
Hey Anthony,We are sorry to hear your recent experience at the Red Roof Inn Lafayette - Purdue University did not meet your expectations due to insects, noise from cleaning staff, along with other highlighted concern. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,RecordoRed Roof Management Rediresponse Specialist

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Disliked: Amenities
Nice staff. Room was basic. Easy parking and freeway access.
Stayed 1 night in Apr 2024
Response from Recordo, Rediresponse Specialist on 9 Apr 2024
Hey Thomas,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Lafayette - Purdue University. It's thrilling to hear that our nice staff, easy parking and convenient location met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There are tons of restaurants, shopping, sidewalk near the shopping for a short walk, quiet, safe area, and convenient to the highway.
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on 8 Apr 2024
Dear Kristy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. It's great to see you enjoyed your stay, resulting in a 5/5 score. At red Roof we are thrilled to read that you found the area to be safe, convenient to the highway and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

2/10 Terrible

Patricia, Fort Mill

Disliked: Cleanliness, property conditions & facilities
This property is not as good as other options in the same area.
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on 8 Apr 2024
Dear Patricia,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. At Red Roof we are very disheartened to read that you were not satisfied with you stay. In the future, please consider adding a more detailed comment to your survey to let us know what where we can improve. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

4/10 Poor

stacy

Travelled with partner
Disliked: Staff & service, amenities
There should be a privacy policy. So the staff will let anyone know u are staying there. So if u want privacy dont stay there.
Stayed 2 nights in Mar 2024
Response from Olivia RediResponse Specialist on 6 Apr 2024
Hello Stacy, Thank you for taking the time to tell us about your experience at the Red Roof Inn Lafayette - Purdue University. I am disappointed that your experience did not meet your full expectations, prompting your 2/5 score. Please accept our sincerest apologies for any issues you encountered during your visit. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

8/10 Good

Min, Niskayuna

Travelled with family
Liked: Cleanliness, staff & service
Good location and friendly staff. Facility is dated and towel looks old (still clean) with wear and tear.
Stayed 1 night in Apr 2024
Response from Oshane RediResponse Specialist on 4 Apr 2024
Dear Valued Guest, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY regarding the good location and friendly staff. I do apologize for the concerns highlighted with the facilities and towel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Oshane RediResponse Specialist on 31 Mar 2024
Hello Stephen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in clerk was very nice and helpful.
Stayed 1 night in Mar 2024
Response from Nishaye RediResponse Specialist on 30 Mar 2024
Hello Martha, We appreciate your comments regarding your recent stay at the Red Roof Inn Lafayette - Purdue University. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and accommodating, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The team and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chirell RediResponse Specialist on 26 Mar 2024
Dear Lauren,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lafayette - Purdue University and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

4/10 Poor

Adam

Travelled with group
Disliked: Cleanliness, property conditions & facilities
There were bugs in the room, cockroaches and other little bugs everywhere. I have pictures
Stayed 1 night in Mar 2024
Response from LaTunde RediResponse Specialist on 24 Mar 2024
Dear Adam,I appreciate you sharing your feedback following your stay at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Cyrita

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nothing unique or different although it was quiet the best thing is near public transportation
Stayed 2 nights in Mar 2024
Response from Recordo, Rediresponse Specialist on 21 Mar 2024
Hey Cyrita,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Lafayette - Purdue University. Though you didn't find our property to be unique you were pleased with how quiet and convenient our location is. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 Terrible

Christina

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival was 3 police cars with light on in lot. Check in clear was not friendly. Had cigarette burns on comforter on bed (which was non smoking room) smelled of cigarettes. Found hair on bed and in shower.
Stayed 1 night in Mar 2024
Response from Recordo, Rediresponse Specialist on 17 Mar 2024
Hi Christina,We are sorry to hear your recent experience at the Red Roof Inn Lafayette - Purdue University did not meet your expectations due to the smell of cigarette, unfriendly service, along with other highlighted concerns. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities
Staff were by far the nastiest rudest people most disgusting
Stayed 3 nights in Mar 2024
Response from Adraine Rediresponse Specialist on 15 Mar 2024
Dear James,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the staff you found to be rude. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your review at Red Roof and we wish you the very best in your future travels. Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 Excellent

Henry Zihuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Adraine Rediresponse Specialist on 11 Mar 2024
Hello Henry,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities
Bed was comfortable and clean
Stayed 1 night in Mar 2024
Response from Carla RediResponse Specialist on 4 Mar 2024
Dear Mike,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lafayette - Purdue University. I am glad to read that you were pleased with the comfort of the bed and the cleanliness. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 Okay

Derric

Liked: Cleanliness, staff & service, amenities
Front staff was awesome! Only thing there was someone staying in our room. The staff didn’t know about this and quickly moved us and took care of it.
Stayed 2 nights in Feb 2024
Response from Kamaria RediResponse Specialist on 27 Feb 2024
Dear Derric,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. It's great to hear that you found our staff to be awesome. However, I sincerely apologize for the situation you mentioned regarding the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We attended a concert at Purdue's Elliot Music Hall and appreciated the location. Also, multiple restaurants and other shopping nearby if needed.
Stayed 1 night in Feb 2024
Response from Kamaria RediResponse Specialist on 27 Feb 2024
Dear Debra,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

8/10 Good

Bruno Cesar

Stayed 4 nights in Feb 2024
Response from LaTunde RediResponse Specialist on 24 Mar 2024
Hello Bruno, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 Okay

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Oshane RediResponse Specialist on 7 Feb 2024
Hello Christopher, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Foxykitty

Travelled with partner
Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Feb 2024
Response from Oshane RediResponse Specialist on 5 Feb 2024
Dear Foxykitty, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 Good

rosanna

Stayed 2 nights in Jan 2024
Response from Oniel Rediresponse Specialist on 10 Jan 2024
Hi Rosanna,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Lafayette - Purdue University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

8/10 Good

Margarita

Stayed 1 night in Jan 2024
Response from Oniel Rediresponse Specialist on 10 Jan 2024
Hi Margarita,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Lafayette - Purdue University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

6/10 Okay

Emily

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Kamaria RediResponse Specialist on 3 Jan 2024
Hello Emily, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY and I appreciate your 3/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 Okay

Tien

Stayed 1 night in Dec 2023
Response from Kamaria RediResponse Specialist on 3 Jan 2024
Hello Tien, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY and I appreciate your 3/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Soo Chen

Liked: Staff & service, amenities
Stayed 4 nights in Dec 2023

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Really enjoyed my stay here! Definitely will be coming back here to get away. It’s really quiet and the Service is amazing…. Definitely 20 stars!!!!
Stayed 1 night in Dec 2023
Response from Oshane RediResponse Specialist on 14 Dec 2023
Dear Kylie, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the amazing service. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck, yuck, yuck
This is a run down SUPER DIRTY motel. I wouldn’t recommend anyone stay there. Floors were dirty, boogers on the wall, stained linens. Yuck!
Stayed 1 night in Dec 2023
Response from Oshane RediResponse Specialist on 10 Dec 2023
Dear Shannon, Thank you for taking the time to tell us about your experience at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Very truly yours,Red Roof Management

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, well kept property
Stayed 1 night in Dec 2023
Response from Recordo Rediresponse Specialist on 6 Dec 2023
Hello Spencer,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. It's amazing to hear that our excellent service and quality upkeep of our property was to your liking. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

4/10 Poor

Charlie

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Recordo Rediresponse Specialist on 6 Dec 2023
Hello Charlie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Amazing
Stayed 1 night in Nov 2023
Response from OnielRedRoof Management on 3 Dec 2023
Hi William,Thank you for taking the time to write a review of your stay at the Red Roof Inn Lafayette - Purdue University. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Good room, Good price. Just wish the TV could run off personal laptops. Right now I think it's locked down to the cable box.
Stayed 1 night in Nov 2023
Response from Kerry-Lee RediResponse Specialist on 29 Nov 2023
Thank you Jared for your perfect rating after your great experience with us at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. You highlighted our staff was nice, your room was good as well as our rates. Our apologies for the tv situation. Our primary goal at Red Roof seeks to provide service and accommodation at the best value and it was a delight to know we achieved that with your visit despite the minor hinderance. Know you are a valued guest and we appreciated your business with us.Thank you again for the feedback provided.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

8/10 Good

Taffa

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
The parking was easy and we ask for first floor and got it very nice staff
Stayed 1 night in Nov 2023
Response from Kerry-Lee RediResponse Specialist on 29 Nov 2023
Thank you Taffa for your almost perfect rating after your great experience with us at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. You highlighted parking was easy and our staff was very nice. Our primary goal at Red Roof seeks to provide service and accommodation at the best value and it was a delight to know we achieved that with your visit. Know you are a valued guest and we appreciated your business with us.Thank you again for the positive remarks.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Xavier

Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on 20 Nov 2023
Hello Xavier,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lafayette - Purdue University and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Ben

Travelled with group
Liked: Cleanliness, staff & service
Better than most motels I’ve stayed in in the Greater Lafayette area
Stayed 1 night in Nov 2023
Response from Tianna RediResponse Specialist on 18 Nov 2023
Dear Ben,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lafayette - Purdue University. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

10/10 Excellent

Lynda

Stayed 1 night in Nov 2023
Response from Gabrielle RediResponse Specialist on 11 Dec 2023
Thank you for taking a moment to leave a review, Lynda. The staff and I at the Red Roof Inn Lafayette - Purdue University appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the worse stay I have experienced anywhere in a long time! The bed sheets were stained. The bed was noisy and the most uncomfortable thing I’ve ever tried to sleep on. It was completely broken down and a miserable night sleep.
Stayed 1 night in Nov 2023
Response from Gabrielle RediResponse Specialist on 13 Nov 2023
Dear David,Thank you for your review following your stay at Red Roof Inn Lafayette - Purdue University. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the noisy bed, the stained sheets and the other listed issues hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

William

Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on 24 Oct 2023
Hello William,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Lafayette - Purdue University appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve.The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Dak

Liked: Cleanliness, staff & service, property conditions & facilities
Mattress weren't the best but they were ok
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on 22 Oct 2023
Dear Dak,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Lafayette - Purdue University. You mentioned that you did not find the mattress to be very comfortable and for that, I sincerely apologize. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

6/10 Okay

Phillip, Columbus

Travelled with pets
Disliked: Property conditions & facilities
I’ve stayed in a few Red Roof Inns and this one was the worst. ☹️
Stayed 1 night in Oct 2023
Response from Oniel Rediresponse Specialist on 20 Oct 2023
Hi Phillip,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Lafayette - Purdue University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

4/10 Poor

Colleen

Pa the extra..go somewhere else
This was a last minute decision. I have had luck with Red Roof Inns in the past…but this one, thumbs down. First, it was a motel style which I hate (so that’s 100% on me) Second, the room was run down, the walls were dirty & beaten up, the bathroom fan was falling off the wall, and the bathroom door kept getting stuck. The exterior door was beaten up. Just not the best stay. I wished I had paid a little extra and stayed somewhere else…I was looking (when I stepped in the room) but husband said we could survive
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on 19 Oct 2023
Dear Colleen, Thank you for taking the time to tell us about your experience at the Red Roof Inn Lafayette - Purdue University. I am sorry for any inconvenience caused due to the situation you mentioned regarding the upkeep of your room, the uncleanliness and the other highlighted concerns that hindered your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, TiannaRed Roof Management RediResponse Specialist

10/10 Excellent

Andy

Liked: Staff & service
The owner was really personal and helped us out of a jam!
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on 18 Oct 2023
Hello Andy, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Lafayette - Purdue University. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hospitality of our staff. I am glad that you had a extremely pleasant stay, prompting your 5/5 score. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely, Tianna Red Roof Management RediResponse Specialist

4/10 Poor

Tim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tianna RediResponse Specialist on 18 Oct 2023
Hello Tim, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lafayette - Purdue University and I appreciate your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna Red Roof Management RediResponse Specialist