Apartment, 2 Bedrooms | Private kitchen

Reviews of Beaconlea Tower Apartments

Beaconlea Tower Apartments
318 Marine Parade, Labrador, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 92 out of 141 reviews" "
Rating 8 - Good. 38 out of 141 reviews" "
Rating 6 - Okay. 6 out of 141 reviews" "
Rating 4 - Poor. 4 out of 141 reviews" "
Rating 2 - Terrible. 1 out of 141 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Relaxing quiet stay with variety of dining options
Stayed 2 nights in Feb 2024

10/10 Excellent

Yan, Edmondson Park

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This apartment is awesome. next to ocean and beaches. the view is absolutely wonderful. Within minutes we can walk to the beach. Shopping is also very convenient. Harbour Town Biggera Shopping Centre is only 8 mins drive. Also super close to Movie World, Sea World, within 20 mins drive. Also the kitchen, shower, washer, dryer were quite good and convenient. The apartment was in clean and good condition. The only issue was just one split aircon in the living room, there was no aircon in bedrooms, made it really hot and humid to sleep in hot summer nights.
Stayed 7 nights in Jan 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, room comfort
Fantastic spot beautiful outlook spacious room well equipped would definitely stay here again
Stayed 2 nights in Jun 2023

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and enough space to enjoy the stay. Parking spots are also very specious and easy to get in and out.
Stayed 2 nights in Apr 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Size great. Views very good.
Stayed 2 nights in Nov 2021
Response from Chezza on 23 Nov 2021
Thanks for your nice review. Cheryl - Manager

10/10 Excellent

Kerryne

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Views are nice and the really spacious, but we stayed during a storm and did find the unit was very very loud
Stayed 2 nights in Sep 2021
Response from Chezza on 1 Oct 2021
Yes Gold Coast storms are wild with crackling thunder! Pleased you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved this property very spacious and great location. Squeaky single beds and doors but other than that couldn’t fault the place. Will definitely be back soon.
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property had a great location. Very accessible, very clean and the hosts were extremely friendly and helpful. Kitchen was great with all the utensils needed supplied, dining and lounge were very comfortable. Just a couple of small issues in other parts of the room. As a resident of Cairns Nth Qld, not having air conditioning in the bedrooms was a little uncomfortable on the humid nights, the laundry tub was placed in such a way that it almost rendered it inaccessible and the actual washing machine either needs replacing or servicing has it sounded like V8 supercar. Overall, we very much enjoyed our time at Beaconlea. Would definitely stay again if we travelled to the Gold Coast in winter. If a/c was added to the bedrooms, we'd be back in the summer as well.
Stayed 5 nights in Dec 2020
Response from Chezza on 7 Jan 2021
Thank you for your kind review. We are always looking to improve Beaconlea so will take note of your comments. Thank you Cheryl-Manager

8/10 Good

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020
Response from Chezza on 5 Jan 2021
Thank you for your rating. Cheryl - Manager

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay
Loved staying here. Awesome views. Comfortable unit. Very clean
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

KenP

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 3-bedroom apartment with stunning views. Excellent location and a heated pool for the kids to swim in. Penthouse has full kitchen, en-suite in master bedroom, washer and dryer and plenty of room on the double balcony to relax and reflect.
Stayed 5 nights in Jan 2020
Response from Chezza on 22 Jan 2020
Thank you for your kind review and we hope to see you back at Beaconlea in the future.

10/10 Excellent

Jessmw, Canberra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, very spacious rooms, very comfortable to stay in. Would definitely stay there again!
Stayed 4 nights in Nov 2019
Response from Chezza on 13 Nov 2019
Thank you for your kind review and we look forward to having you stay at Beaconlea again in the near future.

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book already you won’t regret it!!!
Wonderful stay stunning apartment with secure parking. Also excellent view of the bay! Also very friendly and helpful reception staff who kindly watched out for us arriving as I didn’t realise reception closed at 5pm. I booked very last minute then was without WiFi so really appreciated that they accommodated our late arrival without prior notification.
Stayed 2 nights in Oct 2019
Response from Chezza on 16 Oct 2019
Thank you for your kind review and hope to welcome you again soon. Cheryl - Manager

8/10 Good

Janice, Sydney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Our apartment was very spacious and had a great view outside! Bathrooms were a bit worn and could use some updating. Ceiling fan in the master bedroom doesn’t work on the highest setting and even having it on medium was still really slow. Thankfully, our stay wasn’t too hot, but I would imagine it would make for a very uncomfortable sleep on much warmer days. Other than those things, it had everything we needed and more. We will definitely be coming back when we visit again ☺️
Stayed 8 nights in Sep 2019
Response from Chezza on 16 Oct 2019
Thank you for your nice review. We will check out the ceiling fans and hope to welcome you again soon. Cheryl - Manager

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice view but old and outdated
The location and service are great but that is where anything nice ends. These apartments are decrepit and a time warp into the 70's, except everything is broken and run down. The carpet is disgustingly dirty so we had to leave our shoes on the whole time. The oven takes an hour to preheat and the sink had massive 6+ inch cracks in the bottom of it and around the top. And don't get me started on the ant problem! Thousands of them swarm the benches just looking for a crumb. The real issue of safety is the old water tank and the temperature changing every 20-30 seconds. It is not safe for anyone under 12 as it turns to scalding and is very hard to adjust and then it goes freezing and the tank only lasts for 5 minutes. Not safe and our friend had to get in the shower with her 10 year old as he kept getting scalded This is unacceptable and should have been rectified a long time ago. Now onto the curtains. They are so threadbare with thousands of holes in them that it looks like hundreds of bullet holes and in no way offers shade from the sun. They are also not wide enough to cover all of the window and nearly 2 foot is left open to the sun and not attached to the walls. Needless to say no one got any sleep with not having closing curtains. Overall it didn't feel like a holiday and was in no way comfortable. Someone needs to do a full renovation on these as the shower situation is not safe for families to stay and without shutting curtains everyone was just miserable.
Stayed 3 nights in Aug 2019
Response from Chezza on 2 Sept 2019
I am so sorry that you thought your apartment was terrible.We did not know about the hot water problem so will get a plumber immediately.The carpet was last professionally cleaned on 8th March. Flick Pest Control last serviced Beaconlea Common Areas on 14th June. The actual apartment interior was done on 26th March.We had a company called Resort Curtains come in to quote for the upgrade. We are disappointed you did not enjoy your stay and would have transferred you to another apartment if we had known about your dissatisfaction.

4/10 Poor

Verified traveller

Stayed 7 nights in Jul 2019
Response from Chezza on 4 Sept 2019
I am disappointed you were not able to rate Beaconlea a higher score. Could you please provide some feedback so we may attend to any issues immediately. Thank you, Cheryl - Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, well kept property. Friendly and helpful managers. Will visit again
Stayed 9 nights in Jul 2019
Response from Chezza on 19 Jul 2019
Thank you for your kind review and we look forward to welcoming you back to Beaconlea Holiday Apartments. Cheryl - Manager

8/10 Good

Ned, NSW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and so central to everything would definitely stay here again, the only issue was the bed in main bedroom, far to soft for our liking, the views are spectacular we saw whales and dolphins everyday
Stayed 5 nights in Jul 2019
Response from Chezza on 14 Jul 2019
Thank you for your kind review. Next time, when you book, ask for a different apartment than the one you stayed in this time as the beds are different throughout the building. Thanks so much, Cheryl - Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are wonderful. View and position are perfect
Stayed 2 nights in Jul 2019
Response from Chezza on 11 Jul 2019
Thank you for your kind review and we look forward to welcoming you back to Beaconlea in the future. Cheryl - Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location and large units. Staff friendly and shops close by.
Stayed 3 nights in Jul 2019
Response from Chezza on 9 Jul 2019
Thank you for the nice review. Cheryl - Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view with a nice walkway out the front. The unit was very spacious.
Stayed 2 nights in May 2019
Response from Chezza on 22 May 2019
Thank you for your nice review and we look forward to welcoming you back to Beaconlea Holiday Apartments. Cheryl-Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. Minimal supplements were given.
Stayed 4 nights in Apr 2019
Response from Chezza on 1 May 2019
Thank you for your review. Beaconlea Holiday Apartments are rated as self-catering accommodation so initial supplies are provided just to get you started. Thank you.

6/10 Okay

Diane

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Lots of things just mediocre.
Windows rattled in the wind. Bathroom window area hadn't been cleaned in a long time. Free wifi is so limited it really isn't free. Air conditioning only in living/dining room, did not reach back into bedrooms even with doors open. May be what you get for the price. Pool area pretty small and run down.
Stayed 14 nights in Feb 2019
Response from Chezza on 15 Mar 2019
Thank you for your review. Can you please let us know what apartment you were in so we can speak to the cleaning staff about the bathroom window. Cheryl - Manager

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to Stay in Gold Coast
Best place to stay if you would like to enjoy Gold Coast with Family. 5 Star for apartment and view .
Stayed 3 nights in Jan 2019
Response from Chezza on 29 Jan 2019
Thank you for you kind review and we look forwrad to welcoming you back to Beaconlea Holiday Apartments. Cheryl - Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers were lovely and really made us feel welcome.
Stayed 2 nights in Jan 2019
Response from Chezza on 29 Jan 2019
Thank you for your kind words about us. We look forward to having you back at the Beaconlea Holiday Apartments. Cheryl - Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic in every way. Size is great, views over the Broadwater from nearly every window never tires as always something happening. Very quick walk just down the street to restaurants and takeaway. Short trip to everything else and still relatively peaceful location away from the hustle of Surfers! Basically great and will be coming back.
Stayed 7 nights in Jan 2019
Response from Chezza on 28 Jan 2019
Thank you for your kind review and we look forward to welcoming you back to Beaconlea Holiday Apartments. Cheryl - Manager

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Chezza on 26 Jan 2019
Thank you for the kind review. Cheryl - Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment for families. Large lounge and dining area. Full kitchen. Plenty of room and an excellent view! Will be coming back!
Stayed 6 nights in Jan 2019
Response from Chezza on 23 Jan 2019
Thank you for the nice review and we look forward to welcoming you back to Beaconlea Holiday Apartments in the future. Cheryl - Manager

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing was no air con in bedrooms and very hot rooms from that Western sun in the afternoon.
Stayed 4 nights in Jan 2019
Response from Chezza on 19 Jan 2019
We are sorry that there is only air conditioning in the living areas.The Body Corporate will not allow the air conditioning units to be placed externally in windows which is why there are ceiling fans in the bedrooms. Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large apartment and great views, close to lots of resturants. Well equipped
Stayed 2 nights in Jan 2019
Response from Chezza on 7 Jan 2019
Thank you for your kind review. We hope to have you back to Beaconlea Holiday Apartments again. Cheryl - Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall is good but only Free 500mb wifi per day.
! Never provide credit card information in a message or on a website after completing your Hotels.com booking. close Real-time Feedback Happy Check-in Shelly Cheung Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Beaconlea Tower Apartments Dec 24, 9:16am Hi, everything was good, except wifi provider "freedom" service is NOT satisfied. 2G finished in few hours which i didn't understand and Freedom could not privide time range for those 2G details. Also on adv it mentioned free wifi, but it actually provide free 2G for 4 days, it was misleading. The adv should mention free 500mb per day. There's limit. Otherwise the staff is lovely and helpful.
Stayed 4 nights in Dec 2018
Response from Chezza on 11 Jan 2019
Hi Shelly, I have forwarded your emails and comments to Freedom Internet and I hope you have some answers from them now. I will ask for the information to be corrected saying Limited WiFi in Beaconlea's profile. Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size was comfortable and clean. Great views 👍
Stayed 2 nights in Dec 2018
Response from Chezza on 28 Dec 2018
Thank you for your kind review and we look forward to welcoming you to Beaconlea again. Cheryl - Manager

10/10 Excellent

Tanya, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic, the view was amazing and it was bigger than I thought it would be. I would definitely like to stay here again.
Stayed 4 nights in Dec 2018
Response from Chezza on 22 Dec 2018
Thank you for your kind review and we look forward to welcoming you to Beaconlea again in the future. Cheryl - Manager

10/10 Excellent

tejal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent and Excellent Stay at Beaconlea Tower
The Apartment was spacious and nice facing the sea view as stated. Staff are friendly and always smily. Check-in process was smooth and allowed us early check-in at 11.30 am. Our Overall stay was fantastic and memorable. I recommend everyone to stay at this apartment. However it would be good if apartment can provide enough Toilet Paper, Soap etc which can last for 7 nights stay as every time we had to asked for it then they said we had to buy ourselves but at the end they had provided one extra soap and two toilet paper roll. It would be good if they can provide Shampoo as well for short stay like us staying 7 nights only as there is no point for visitor like us buying whole shampoo bottle for 7 nights because we can't get small bottle from the near by coles market. Anyway above two points are small matter as other than these everything was provided.
Stayed 7 nights in Dec 2018
Response from Chezza on 22 Dec 2018
Thank you for your kind review. We are looking at holding a supply of small items at Reception so guests have access to the things you have mentioned.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and hassle free check in and out
It was a great stay. This is the 2nd room that we have booked. Easy and hassle free check in and check out. No nearby bus stop though.
Stayed 8 nights in Nov 2018
Response from Chezza on 12 Dec 2018
Thank you for your kind review. The bus stop is around the corner on the main road- about a 2 minute walk. Next year the Broadwater is scheduled to have a Ferry Service which will be awesome. Thank you Cheryl - Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property highly recommend very clean, friendly staff and amazing views.
Stayed 3 nights in Nov 2018
Response from Chezza on 4 Dec 2018
Thank you for your kind review and we hope you return to Beaconlea Holiday Apartments in the future. Cheryl - Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2018
Response from Chezza on 22 Nov 2018
Thank you for the 5 star rating. Cheryl - Manager

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment
We were really impressed with the location and the size and state of the Apartment rooms and the apartment building. Lovely pool out the back, good parking and easy access plus a great central location. Booked the room for my son, daughter in law and 2 x grandchildren and they loved it too. Great outlook over the Spit. Excellent experience and would recommend.
Stayed 2 nights in Nov 2018
Response from Chezza on 22 Nov 2018
Thank you for your kind review and we look forward to welcoming you again at Beaconlea Holiday Apartments. Cheryl - Manager

10/10 Excellent

Lingy, Moranbah, Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location. Fantastic view, close to restaurants and other shops
Stayed 3 nights in Oct 2018
Response from Chezza on 24 Oct 2018
Yes the location is amongst the best on the Gold Coast we believe. Thanks for the nice words and we will see you next time.

10/10 Excellent

Greg, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view!
We had a fantastic time at Beaconlea. The apartment was really spacious and the staff were incredibly helpful. The view of the Broadwater and Surfers is absolutely stunning. I would recommend it to anyone.
Stayed 9 nights in Oct 2018
Response from Chezza on 24 Oct 2018
Thank you for your nice review and we look forward to having you at Beaconlea again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was a great central location for where we wanted to be. Only a short drive to movie world and close enough to the local shopping complexes also. My only gripe was that the shower head in the ensuite was broken and couldn't beloved from a certain position without it falling down, other than that it was fantastic. Will definitely be staying there again in the near future.
Stayed 2 nights in Oct 2018
Response from Keith on 25 Oct 2018
Thanks for staying with us and please can you identify the apartment number so we can ensure the shower head is attended to. We do appreciate your feed back and next time you stay with us please let us know if anything is not not quite right so we can address it immediately. :o)

10/10 Excellent

J, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, very big apartment for family
This is a great apartment with 2 rooms, large living room area, digital TV, and wonderful Seaview. I will definitely stay here again in the future.
Stayed 3 nights in Aug 2018
Response from Chezza on 22 Aug 2018
Thank you for your nice review and great to hear you will stay at Beaconlea Holiday Apartments again. Cheryl

8/10 Good

S, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious, good location but did not have basics like tissues and shampoo
Stayed 2 nights in Aug 2018
Response from Chezza on 22 Aug 2018
Sometimes there is some confusion as Beaconlea Holiday Apartments are self-catering so tissues and shampoo are not provided. We hope to see you back at Beaconlea Holiday Apartments again.

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Great, everything was great.
Stayed 2 nights in Aug 2018
Response from Chezza on 8 Aug 2018
Thank you for staying with Beaconlea Holiday Apartments. Pleased you found everything great.

10/10 Excellent

Nellie, canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome sea veiws
Our unit was great it had everything we needed to make our stay just incredible and the sea views made our mornings delightful thank you so much to the managers
Stayed 12 nights in Jul 2018
Response from Chezza on 8 Aug 2018
Thank you for your lovely review. See you next time.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on Broadwater
Incredible view 24/7. Good floor plan. Very central. Great restaurants very short walk. Very relaxing watching the activity on Broadwater and fishing.
Stayed 3 nights in Jul 2018
Response from Chezza on 1 Aug 2018
Thank you for your nice review. We are very fortunate to have such a wonderful location.

6/10 Okay

Tracy, Adelaide, SA

Liked: Cleanliness, staff & service, room comfort
Spectacular Views and friendly people.
The managers of the property were amazing and friendly. Just a pleasure. The apartment views were spectacular, nevertheless the apartment was outdated and in desperate need of upgrading.
Stayed 4 nights in May 2018
Response from Chezza on 16 May 2018
Pleased you liked us and the amazing views! We are new managers and are working with the owners to upgrade each apartment. Next time you come please request one of the renovated apartments and we can ensure one is allocated. Thank you for staying at Beaconlea Holiday Apartments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good although aged building with some issues with water pressure. would stay there again. hosts wonderful
Stayed 2 nights in Apr 2018
Response from Chezza on 19 Apr 2018
Thank you for your nice review. The water pressure should be good in every apartment so could you please let us know what apartment number you stayed in and we will get it looked at. Thanks Cheryl - Manager

10/10 Excellent

Jane, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment with a stunning view
Very comfortable and well appointed apartment with a view you could never tire of. The apartment slept 2 families comfortably and was well located. Quiet area within walking distance to a good selection of restaurants, cafes and pubs. Also on public transport route. We visited for the Commonwealth Games and it was really easy to walk to events or hop on the tram. It was fabulous just to park the car up for the weekend. Would love to visit again.
Stayed 3 nights in Apr 2018
Response from Chezza on 17 Apr 2018
Thank you for your kind review. We look forward to hosting you again at Beaconlea. Thanks Cheryl - Manager